Compassion under pressure
OnlineDesigned for: Health & social care professionals working at all levels and volunteers. Learning Objectives: To review the benefits and challenges of providing compassionate health care. To recognise the causes ...
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An introduction to Advance Care Planning (ACP)
OnlineDesigned for: Health & social care professionals working at all levels. Learning Objectives: To understand and feel able to apply the Universal Principles for ACP. To be confident in starting ...
HR Brief Bites 1: Having courageous (difficult) conversations with your staff
OnlineDo you find yourself hesitating to address challenging issues with your team? Want to learn how to confidently and effectively handle difficult conversations as a line manager? Difficult conversations with ...
£42.50
Effective communication skills for non-clinical staff
OnlinePart of the Care navigation Programme. These workshops can be booked as a course or as stand-alone sessions
£80.00
Diabetes Lunch and Learn
OnlineDiabetes and the kidney, updates and pitfalls with Dr Vincent Simpson RD&E 13:00-14:00 Wednesday 18th September Sign up here
An introduction to Treatment Escalation Plans (TEPs)
OnlineDesigned for: Health & social care professionals working at all levels. Learning Objectives: To understand the Treatment Escalation Plan (TEP) form and describe that it is not a legally binding ...
2-day Paediatric Minor Illness: Assessment and Management in Primary Care course
OnlineThis course is open to all practitioners who consult children in primary care, minor illness centres and urgent care. The course covers a wide range of paediatric minor illness presentations ...
£280
Giving Great Customer Care Over the Phone
OnlineAim The aim of this course is to refresh your telephone skills to ensure that you represent your organisation with professionalism. The workshop helps you brush up on your telephone ...
£80.00
HR Brief Bites 2: Managing probationary periods effectively
OnlineLooking to manage probation periods more effectively? As a line manager, you play a key role in the success of a new employee’s probationary period. This workshop is designed to ...
£42.50
Effective triage for non-clinical staff
OnlinePart of the Care Navigation Programme, these workshops can be attended as part of the full course or as stand-alone sessions
£80.00
An introduction to spiritual care at end of life
OnlineDesigned for: Health & social care professionals working at all levels. Learning Objectives: To understand spirituality and why spiritual care matters in holistic, person centered end of life care. ...
HR Brief Bites 3: Understanding, managing and calculating annual leave entitlements
OnlineWant to accurately calculate annual leave for different types of staff, including part-time and casual workers? In this workshop we delve into the intricacies of managing annual leave within the ...
£42.50
Pharmacological management of breathlessness & supplementary oxygen use at end of life
OnlineDesigned for: Registered health care professionals but open to those keen to learn more specifically about medical management of breathlessness. Learning Objectives: To understand the causes of breathlessness in palliative ...
£10.00
HR Brief Bites 4: Managing underperforming staff: from informal steps to dismissal
OnlineFrustrated by underperforming team members and unsure how to turn it around effectively? In this workshop, we address the crucial skill of effectively handling underperformance in the workplace. This concise ...
£42.50
HR Brief Bites 5: Managing absence: from informal steps to dismissal
OnlineDo you feel equipped and confident to manage workplace absence? This is a practical session that gives participants the confidence to deal with absence management; helping reduce absence in the ...
£42.50
Effective signposting skills for non-clinical staff
OnlinePart of the Care Navigation programme. This workshop can be booked as part of a course or as a stand-alone session
£80
HR Brief Bites 6: Managing employees with mental health concerns
OnlineDo you know how to recognize and appropriately respond to signs of mental health struggles in your team, balancing empathy with professional obligations?” One in four people in the UK ...
£42.50
An introduction to communicating sensitively at end of life
OnlineDesigned for: Health & social care professionals working at all levels. Learning Objectives: To feel able to communicate sensitively on a range of matters related to end of life ...
HR Brief Bites 7: Managing grievances effectively
OnlineEver felt uncertain about how to handle a team member’s grievance while staying legally compliant? Let’s be honest, it’s never easy managing staff who are unhappy at work and if ...
£42.50
An introduction to the five priorities for care of the dying person
OnlineDesigned for: Health & social care professionals working at all levels. Learning Objectives: To describe and briefly explore the five Priorities for the Care of the Dying (2014). To ...
