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DTSTART;TZID=Europe/London:20260617T100000
DTEND;TZID=Europe/London:20260617T120000
DTSTAMP:20260614T233755
CREATED:20240522T154536Z
LAST-MODIFIED:20260224T090243Z
UID:10001818-1781690400-1781697600@devontraininghub.co.uk
SUMMARY:HR Brief Bites 3: Understanding\, managing and calculating annual leave entitlements
DESCRIPTION:Want to accurately calculate annual leave for different types of staff\, including part-time and casual workers? \nIn this workshop we delve into the intricacies of managing annual leave within the framework of employment law. This workshop is an invaluable opportunity for you to gain the expertise needed to manage these aspects confidently and effectively\, ensuring compliance and fairness in your team. \nThis short workshop will help you as a line manager to: \n-Understand employment law that relates to annual leave\n-Know how annual leave entitlement relates to other leave such as sickness and maternity leave\n-Calculate annual leave for part-time\, part year and casual staff\n-Calculate bank holiday entitlements
URL:https://devontraininghub.co.uk/event/hr-brief-bites-3-understanding-managing-and-calculating-annual-leave-entitlements/2026-06-17
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260624T100000
DTEND;TZID=Europe/London:20260624T120000
DTSTAMP:20260614T233755
CREATED:20240522T155622Z
LAST-MODIFIED:20260224T091102Z
UID:10001832-1782295200-1782302400@devontraininghub.co.uk
SUMMARY:HR Brief Bites 4: Managing underperforming staff: from informal steps to dismissal
DESCRIPTION:Frustrated by underperforming team members and unsure how to turn it around effectively? \nIn this workshop\, we address the crucial skill of effectively handling underperformance in the workplace. This concise yet comprehensive session is tailored for line managers\, covering essential strategies from initiating informal discussions to understanding the formalities of the dismissal process. We focus on providing practical tools and legal insights to help you confidently support staff improvement and make informed decisions when you need to progress to a formal process. \nThis short workshop will help you as a line manager to: \n\nKnow how to initiate informal discussions with staff\nUnderstand the legal framework you must follow\nLearn from the experts about tips and techniques to make the process as easy as possible.
URL:https://devontraininghub.co.uk/event/hr-brief-bites-4-managing-underperforming-staff-from-informal-steps-to-dismissal/2026-06-24
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260701T130000
DTEND;TZID=Europe/London:20260701T140000
DTSTAMP:20260614T233755
CREATED:20260324T084557Z
LAST-MODIFIED:20260324T084557Z
UID:10001892-1782910800-1782914400@devontraininghub.co.uk
SUMMARY:DIABETES LUNCH AND LEARN – Endocrine and Diabetes
DESCRIPTION:Come along to our monthly virtual education sessions open to all clinicians in Primary Care with an interest in Diabetes where you can listen to a range of topics from guest speakers and Diabetes Specialist Nurses. A great place for sharing experiences\, thoughts and ideas and getting support with any pressing issues. \nDate: Wednesday 1st July 2026 \nTimings: 1pm – 2 pm \nTopic: Endocrine and Diabetes  \nSign-up Form: Diabetes Lunch and Learn – 01.07.26 – Fill in form
URL:https://devontraininghub.co.uk/event/diabetes-lunch-and-learn-endocrine-and-diabetes
LOCATION:Online
ORGANIZER;CN="Devon Training Hub":MAILTO:devon.traininghub@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260702T100000
DTEND;TZID=Europe/London:20260702T130000
DTSTAMP:20260614T233755
CREATED:20240515T132757Z
LAST-MODIFIED:20260226T083249Z
UID:10001873-1782986400-1782997200@devontraininghub.co.uk
SUMMARY:Giving Great Customer Care over the Phone
DESCRIPTION:Aim\nThe aim of this course is to refresh your telephone skills to ensure that you represent your organisation with professionalism. \nThe workshop helps you brush up on your telephone answering skills. If you have ever wished you could think of the right words quickly and professionally whilst on the telephone\, this course is for you. \nYou will also learn how positive language will help you to feel and sound more confident in the future. \nWho should attend the workshop\nAll staff \nLearning outcomes\nBy the end of the workshop participants will know more about: \n\nHow to create a professional impression on the phone\nBeing clear and concise and getting the message across\nTaking control of the call\, and taking responsibility
URL:https://devontraininghub.co.uk/event/giving-great-customer-care-over-the-phone/2026-07-02
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260703T090000
DTEND;TZID=Europe/London:20260717T160000
DTSTAMP:20260614T233755
CREATED:20260120T122539Z
LAST-MODIFIED:20260415T143600Z
UID:10001792-1783069200-1784304000@devontraininghub.co.uk
SUMMARY:Spots\, Rashes and Skin Eruptions seen in Primary Care
DESCRIPTION:This is a two day online course. Essential for all practitioners who are apprehensive of the patient with a rash!! or who want to know more about skin issues in Primary Care. These study days aim to increase knowledge\, confidence and competence in consulting patients with skin issues and illness.  \nThe course will also update and consolidate the knowledge of those who need a refresher in this area. \nThe days will cover: \n\nHistory taking\nMorphology\nRashes with associated minor illness\nSerious rashes\nExanthems\nEczema\, Emollients and Steroids\nInfestations\nDrug Allergy\nBruising/birth marks and more..\n\nDay 1 – 3rd July  2026  + Day 2 – 17th July 2026 \nTime: 9am-4pm  via Microsoft Teams \nPlease contact: communications@aspireclinicaltraining.co.uk to book your place or go to our website. Places are limited. \nThe course is open to all practitioners who see patients with skin issues. This course can be used as a Rashes and Skin Issues Update course. It also covers the skills and competencies needed to increase confidence and competence in practice for those practitioners who find consulting patients of all ages with spots\, rashes and skin eruptions a challenge.
URL:https://devontraininghub.co.uk/event/spots-rashes-and-skin-eruptions-seen-in-primary-care-4
LOCATION:Online
CATEGORIES:Clinical Skills Courses
ORGANIZER;CN="Aspire Clinical Training":MAILTO:lesley.haxworth@aspireclinicaltraining.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260707T100000
DTEND;TZID=Europe/London:20260707T130000
DTSTAMP:20260614T233755
CREATED:20241216T120836Z
LAST-MODIFIED:20260226T083706Z
UID:10001862-1783418400-1783429200@devontraininghub.co.uk
SUMMARY:Managing Challenging Staffing Situations
DESCRIPTION:Aim\nThe aim of this workshop is to equip managers with the knowledge\, skills and strategies to effectively manage some of the more common challenging staffing situations that line managers encounter. During the workshop we will consider employees who are not performing in their role; employees with high levels of short-term absence; employees who are disruptive and employees who display a negative attitude. \nWho should attend the workshop\n\nTeam leaders\, line managers and supervisors\n\nLearning outcomes\nDuring the workshop we will cover: \n\nWhy we need to manage challenging situations\nHow to give effective feedback – a model that can be applied in any situation\nHow to identify an employee not performing in their role\nHow to start an informal performance management\nprocess\, using a Performance Improvement Plan\nHow to effectively manage employees with high levels of short-term absence\nWhat you can and cannot do as an employer\nManaging employees who are disruptive and display a negative attitude\nUnderstanding motivations\nApplying a ‘firm but fair’ management style\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://devontraininghub.co.uk/event/managing-challenging-staffing-situations/2026-07-07
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260707T120000
DTEND;TZID=Europe/London:20260707T133000
DTSTAMP:20260614T233755
CREATED:20260402T152837Z
LAST-MODIFIED:20260402T152837Z
UID:10001903-1783425600-1783431000@devontraininghub.co.uk
SUMMARY:Championing Movement for Health – Core PACC Training
DESCRIPTION:Active Devon\, in partnership with Active Cornwall\, are facilitating Physical Activity Clinical Champions (PACC) training for people working in healthcare.What is it?\nThe aim of this training is to increase the knowledge\, skills and confidence of practicing Health Care Professionals (HCPs)\, enabling them to effectively incorporate physical activity within their clinical care. \n\n\n\n\n\nThe training will be led by Michelle Turner (nursing and Long-Term Condition Specialist).Who is it for?\nThis training is for anyone working within health who has direct contact with patients. This could include social prescribers\, community-based practitioners\, health and wellbeing coaches\, GPs and consultants. \nWhat do I need?\nThe training takes place online – a link will be sent to you the day before the event. The PACC training will be interactive so please make sure you have access to a camera and microphone on your device. \nHow do I sign up?\nPlease sign up via Active Cornwall using the following link: https://letstalk.cornwall.gov.uk/embeds/projects/6568/survey-tools/56257
URL:https://devontraininghub.co.uk/event/championing-movement-for-health-core-pacc-training-2
LOCATION:Online
CATEGORIES:Clinical Skills Courses
ORGANIZER;CN="Active Devon":MAILTO:training@activedevon.rog
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260708T133000
DTEND;TZID=Europe/London:20260708T150000
DTSTAMP:20260614T233755
CREATED:20260604T124138Z
LAST-MODIFIED:20260604T124138Z
UID:10001940-1783517400-1783522800@devontraininghub.co.uk
SUMMARY:Communicating changes about end of life by phone
DESCRIPTION:Join us for a supportive session exploring how to communicate sensitively and confidently by phone. Together\, we will look at structures and techniques that help guide difficult conversations\, including those involving deteriorating conditions or significant news\, and consider the potential impact these moments can have on others. \nDesigned for:\nHealth & social care professionals working at all levels. \nFacilitator:\nKerry Macnish – Rowcroft Head of Education \nLearning Objectives:\n\nExplore together structure and techniques that assist sensitive communication by phone.\nUnderstand communication skills involved e.g. deteriorating conditions\, or significant news and its possible impact on others.
URL:https://devontraininghub.co.uk/event/communicating-changes-about-end-of-life-by-phone
LOCATION:Online
ORGANIZER;CN="Rowcroft Hospice Education":MAILTO:education@rowcrofthospice.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260710T100000
DTEND;TZID=Europe/London:20260710T120000
DTSTAMP:20260614T233755
CREATED:20240522T161011Z
LAST-MODIFIED:20260224T085936Z
UID:10001813-1783677600-1783684800@devontraininghub.co.uk
SUMMARY:HR Brief Bites 2: Managing probationary periods effectively
DESCRIPTION:Looking to manage probation periods more effectively? \nAs a line manager\, you play a key role in the success of a new employee’s probationary period. This workshop is designed to equip you with the necessary skills and knowledge to effectively manage this critical phase. You’ll learn strategies for setting clear objectives\, providing constructive feedback\, and making well-informed decisions about a new hire’s future in your team. The aim is to ensure a smooth transition for both the new employee and your existing team\, ultimately contributing to the overall success of your practice. \nThis short workshop will help you as a line manager to: \n\nSet clear expectations and objectives\nUnderstand the legal aspects of probationary periods and\nlearn how to evaluate performance effectively to make decisions about confirmation\, extension\, or termination of employment
URL:https://devontraininghub.co.uk/event/hr-brief-bites-2-managing-probationary-periods-effectively/2026-07-10
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260715T133000
DTEND;TZID=Europe/London:20260715T150000
DTSTAMP:20260614T233755
CREATED:20260604T124446Z
LAST-MODIFIED:20260604T124446Z
UID:10001941-1784122200-1784127600@devontraininghub.co.uk
SUMMARY:Promoting skin integrity in end of life care
DESCRIPTION:Explore best practice and adaptations beneficial to patients at end of life. \nDesigned for:\nHealth & social care professionals working at all levels. \nFacilitator:\nSara Stylianou – Head of Tissue Viability Services\, T&SD NHS Foundation Trust \nLearning Objectives:\n\nTo understand causes and contributing factors of pressure ulcers.\nTo be able to apply preventative measures promoting skin integrity for your patients and residents\, especially reviewing priorities at end of life.\nTo be able to assess pressure ulcers and to apply both non-pharmacological and pharmacological management measures.
URL:https://devontraininghub.co.uk/event/promoting-skin-integrity-in-end-of-life-care-2
LOCATION:Online
ORGANIZER;CN="Rowcroft Hospice Education":MAILTO:education@rowcrofthospice.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260729T100000
DTEND;TZID=Europe/London:20260729T120000
DTSTAMP:20260614T233755
CREATED:20240522T160112Z
LAST-MODIFIED:20260224T091349Z
UID:10001837-1785319200-1785326400@devontraininghub.co.uk
SUMMARY:HR Brief Bites 6: Managing employees with mental health concerns
DESCRIPTION:Do you know how to recognize and appropriately respond to signs of mental health struggles in your team\, balancing empathy with professional obligations?” \nOne in four people in the UK will experience a mental health condition this year according to Mind. Given these statistics it is very likely that you\, as a line manager will\, at some point\, manage an individual with a mental health condition in your team and it is essential that you are able to support them. \nThis short workshop will help you as a line manager to: \n\nUnderstand what mental health is\nBe aware of the employment law around mental health and when it might be appropriate to seek external support\n\nKnow what to do when dealing with an employee who may be struggling with poor mental health
URL:https://devontraininghub.co.uk/event/hr-brief-bites-6-managing-employees-with-mental-health-concerns/2026-07-29
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260805T130000
DTEND;TZID=Europe/London:20260805T140000
DTSTAMP:20260614T233755
CREATED:20260324T091330Z
LAST-MODIFIED:20260324T091330Z
UID:10001893-1785934800-1785938400@devontraininghub.co.uk
SUMMARY:DIABETES LUNCH & LEARN: Diabetes and the foot
DESCRIPTION:Come along to our monthly virtual education sessions open to all clinicians in Primary Care with an interest in Diabetes where you can listen to a range of topics from guest speakers and Diabetes Specialist Nurses. A great place for sharing experiences\, thoughts and ideas and getting support with any pressing issues. \nDate: Wednesday 5th August 2026 \nTimings: 1pm – 2 pm \nTopic: Diabetes and the foot  \nSign-up Form: Diabetes Lunch and Learn – 05.08.26 – Fill in form
URL:https://devontraininghub.co.uk/event/diabetes-lunch-learn-diabetes-and-the-foot
LOCATION:Online
ORGANIZER;CN="Devon Training Hub":MAILTO:devon.traininghub@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260902T100000
DTEND;TZID=Europe/London:20260902T120000
DTSTAMP:20260614T233755
CREATED:20240522T155622Z
LAST-MODIFIED:20260224T091102Z
UID:10001833-1788343200-1788350400@devontraininghub.co.uk
SUMMARY:HR Brief Bites 4: Managing underperforming staff: from informal steps to dismissal
DESCRIPTION:Frustrated by underperforming team members and unsure how to turn it around effectively? \nIn this workshop\, we address the crucial skill of effectively handling underperformance in the workplace. This concise yet comprehensive session is tailored for line managers\, covering essential strategies from initiating informal discussions to understanding the formalities of the dismissal process. We focus on providing practical tools and legal insights to help you confidently support staff improvement and make informed decisions when you need to progress to a formal process. \nThis short workshop will help you as a line manager to: \n\nKnow how to initiate informal discussions with staff\nUnderstand the legal framework you must follow\nLearn from the experts about tips and techniques to make the process as easy as possible.
URL:https://devontraininghub.co.uk/event/hr-brief-bites-4-managing-underperforming-staff-from-informal-steps-to-dismissal/2026-09-02
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260907T090000
DTEND;TZID=Europe/London:20260921T160000
DTSTAMP:20260614T233755
CREATED:20260120T121828Z
LAST-MODIFIED:20260415T143711Z
UID:10001791-1788771600-1790006400@devontraininghub.co.uk
SUMMARY:2-Day Assessment and Management of MSK Presentations and Injuries in Primary Care
DESCRIPTION:This is a two day course for all practitioners working in Primary Care or in Minor Injury/Urgent Care areas. \nMSK complaints find their way on to our lists in many different guises. Patients present with painful ankles\, elbows\, shoulders\, and backs to name a few\, and in many cases\, patients have not seemingly injured themselves or described having an injury or accident. \nWe also see\, lacerations\, burns\, splinters\, lumps and swellings\, bruises\, inflammation\, and cellulitis in our day-to-day work. \nAre you confident and competent in their management? Do you know when to refer in or request an x-ray? Do you know how to competently examine a joint?  \nThis course can be used to update and consolidate your knowledge or for practitioners new in this field of practice\, this is an opportunity to learn the skills of joint examination and much much more. \nThis course covers \n\n\n\nMinor Injury History Taking\nMinor injury Examination\, including MSK joint examination.\nThe injured child\, and older adult\nTissue Healing and wound closure\nMusculoskeletal Injury including sprains and fractures\, swellings\, bumps\, and bruises.\nTo x-ray or not to x-ray… and when to refer.\nAnatomy and physiology\nHead injury.\nBack pain\nBurns and Scalds\n\n\n\nThe Assessment and Management of Minor Injuries in Primary Care course is delivered over 2 days with the days being split two weeks apart to support practices not having practitioners away from practice on two consecutive days. \nDay 1 – 7th September 2026. 9am-4pm online on Microsoft Teams \nDay 2 – 21st September 2026. 9am-4pm online on Microsoft Teams \nPlaces are limited on this course\, so early booking is advised due to its popularity and its ability to address the needs of those starting to see Minor Injuries and those wishing to refresh and update their skills in this broad topic. \nPlease contact: communications@aspireclinicaltraining.co.uk for more information or to reserve a place on the course. Please see our website for further Minor Illness/Injuries related courses. Aspire Clinical Training
URL:https://devontraininghub.co.uk/event/2-day-assessment-and-management-of-minor-injuries-in-primary-care-5
LOCATION:Online
CATEGORIES:Clinical Skills Courses
ORGANIZER;CN="Aspire Clinical Training":MAILTO:lesley.haxworth@aspireclinicaltraining.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260909T100000
DTEND;TZID=Europe/London:20260909T120000
DTSTAMP:20260614T233755
CREATED:20240522T160304Z
LAST-MODIFIED:20260224T090759Z
UID:10001828-1788948000-1788955200@devontraininghub.co.uk
SUMMARY:HR Brief Bites 7: Managing grievances effectively
DESCRIPTION:Ever felt uncertain about how to handle a team member’s grievance while staying legally compliant? \nLet’s be honest\, it’s never easy managing staff who are unhappy at work and if they raise a grievance then it can become even more challenging. \nThis workshop is tailored to provide you with essential insights into the legal aspects of grievance handling\, ensuring you’re always compliant and aware of the best practices. But more than that\, this workshop is about enhancing your communication and conflict resolution skills. It’s designed to help you navigate these tricky situations with confidence and empathy\, leading to a more positive work environment. \nThis short workshop will help you as a line manager to: \n\nFollow employment law best practice when managing grievances\nHave the confidence to manage a grievance\nLearn from the experts about tips and techniques to make the process as easy as possible.
URL:https://devontraininghub.co.uk/event/hr-brief-bites-7-managing-grievances-effectively/2026-09-09
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260917T100000
DTEND;TZID=Europe/London:20260917T130000
DTSTAMP:20260614T233755
CREATED:20241216T120836Z
LAST-MODIFIED:20260226T083706Z
UID:10001863-1789639200-1789650000@devontraininghub.co.uk
SUMMARY:Managing Challenging Staffing Situations
DESCRIPTION:Aim\nThe aim of this workshop is to equip managers with the knowledge\, skills and strategies to effectively manage some of the more common challenging staffing situations that line managers encounter. During the workshop we will consider employees who are not performing in their role; employees with high levels of short-term absence; employees who are disruptive and employees who display a negative attitude. \nWho should attend the workshop\n\nTeam leaders\, line managers and supervisors\n\nLearning outcomes\nDuring the workshop we will cover: \n\nWhy we need to manage challenging situations\nHow to give effective feedback – a model that can be applied in any situation\nHow to identify an employee not performing in their role\nHow to start an informal performance management\nprocess\, using a Performance Improvement Plan\nHow to effectively manage employees with high levels of short-term absence\nWhat you can and cannot do as an employer\nManaging employees who are disruptive and display a negative attitude\nUnderstanding motivations\nApplying a ‘firm but fair’ management style\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://devontraininghub.co.uk/event/managing-challenging-staffing-situations/2026-09-17
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260923T120000
DTEND;TZID=Europe/London:20260923T133000
DTSTAMP:20260614T233755
CREATED:20260402T152952Z
LAST-MODIFIED:20260402T152952Z
UID:10001904-1790164800-1790170200@devontraininghub.co.uk
SUMMARY:Championing Movement for Children and Young People – PACC training
DESCRIPTION:Active Devon\, in partnership with Active Cornwall\, is facilitating Physical Activity Clinical Champions (PACC) training for people working in healthcare\, focusing on how to talk to children and young people and their guardians to get them active.\nThe session will be led by Toni Martin (Associate Lecturer BSc Midwifery)\nWhat is it?\n\n\n\n\n\n\nContent includes:\n– Background: Current landscape for physical activity in children and young people\n– Evidence-based benefits – the latest research on how physical activity can be beneficial for children and young people for holistic wider health\n– Identifying barriers – learn about the challenges\, inequalities\, and risks of inactivity across childhood.\n\n– Helpful resources – access valuable tools and resources to support your practice and help patients become more active \nWho is it for? \n\n\n\n\n\nThis training is for anyone working within health who has direct contact with patients\, particularly those working with children and young people. This could include GPs\, consultants\, nurses\, physios\, therapists\, wellbeing practitioners and community-based practitioners. The training is designed for the healthcare workforce but those working in the VCSE sector would also be welcome. \nWhat do I need? \nThe training takes place online – a link will be sent to you the day before the event. The PACC training will be interactive so please make sure you have access to a camera and microphone on your device. \n\n\nHow do I sign up? \n\nPlease sign up via Active Cornwall using the following link:\nhttps://letstalk.cornwall.gov.uk/embeds/projects/6568/survey-tools/56257
URL:https://devontraininghub.co.uk/event/championing-movement-for-children-and-young-people-pacc-training
LOCATION:Online
CATEGORIES:Clinical Skills Courses
ORGANIZER;CN="Active Devon":MAILTO:training@activedevon.rog
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260923T133000
DTEND;TZID=Europe/London:20260923T150000
DTSTAMP:20260614T233755
CREATED:20251030T101405Z
LAST-MODIFIED:20260604T124638Z
UID:10001688-1790170200-1790175600@devontraininghub.co.uk
SUMMARY:An introduction to spiritual care at end of life
DESCRIPTION:We can all offer spiritual care. Attend this introductory course to gain skills and confidence in this integral and rewarding part of palliative and end of life care. \nLearning Objectives:\n\nTo understand spirituality and why spiritual care matters in holistic\, person centered end of life care.\nTo develop skills to communicate sensitively about\, assess and meet individuals’ spiritual needs.\nTo be able to support individuals who hold different beliefs and values.\nTo access resources to support your practice.\n\nDesigned for:\nHealth & social care professionals working at all levels. \nFacilitator:\nKatie Evans – Rowcroft Spiritual Care Specialist
URL:https://devontraininghub.co.uk/event/an-introduction-to-spiritual-care-at-end-of-life-3
LOCATION:Online
ORGANIZER;CN="Rowcroft Hospice Education":MAILTO:education@rowcrofthospice.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260924T100000
DTEND;TZID=Europe/London:20260924T130000
DTSTAMP:20260614T233755
CREATED:20240515T132757Z
LAST-MODIFIED:20260226T083249Z
UID:10001874-1790244000-1790254800@devontraininghub.co.uk
SUMMARY:Giving Great Customer Care over the Phone
DESCRIPTION:Aim\nThe aim of this course is to refresh your telephone skills to ensure that you represent your organisation with professionalism. \nThe workshop helps you brush up on your telephone answering skills. If you have ever wished you could think of the right words quickly and professionally whilst on the telephone\, this course is for you. \nYou will also learn how positive language will help you to feel and sound more confident in the future. \nWho should attend the workshop\nAll staff \nLearning outcomes\nBy the end of the workshop participants will know more about: \n\nHow to create a professional impression on the phone\nBeing clear and concise and getting the message across\nTaking control of the call\, and taking responsibility
URL:https://devontraininghub.co.uk/event/giving-great-customer-care-over-the-phone/2026-09-24
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260929T140000
DTEND;TZID=Europe/London:20260929T160000
DTSTAMP:20260614T233755
CREATED:20240522T160112Z
LAST-MODIFIED:20260224T091349Z
UID:10001838-1790690400-1790697600@devontraininghub.co.uk
SUMMARY:HR Brief Bites 6: Managing employees with mental health concerns
DESCRIPTION:Do you know how to recognize and appropriately respond to signs of mental health struggles in your team\, balancing empathy with professional obligations?” \nOne in four people in the UK will experience a mental health condition this year according to Mind. Given these statistics it is very likely that you\, as a line manager will\, at some point\, manage an individual with a mental health condition in your team and it is essential that you are able to support them. \nThis short workshop will help you as a line manager to: \n\nUnderstand what mental health is\nBe aware of the employment law around mental health and when it might be appropriate to seek external support\n\nKnow what to do when dealing with an employee who may be struggling with poor mental health
URL:https://devontraininghub.co.uk/event/hr-brief-bites-6-managing-employees-with-mental-health-concerns/2026-09-29
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260930T100000
DTEND;TZID=Europe/London:20260930T120000
DTSTAMP:20260614T233755
CREATED:20240522T161011Z
LAST-MODIFIED:20260224T085936Z
UID:10001814-1790762400-1790769600@devontraininghub.co.uk
SUMMARY:HR Brief Bites 2: Managing probationary periods effectively
DESCRIPTION:Looking to manage probation periods more effectively? \nAs a line manager\, you play a key role in the success of a new employee’s probationary period. This workshop is designed to equip you with the necessary skills and knowledge to effectively manage this critical phase. You’ll learn strategies for setting clear objectives\, providing constructive feedback\, and making well-informed decisions about a new hire’s future in your team. The aim is to ensure a smooth transition for both the new employee and your existing team\, ultimately contributing to the overall success of your practice. \nThis short workshop will help you as a line manager to: \n\nSet clear expectations and objectives\nUnderstand the legal aspects of probationary periods and\nlearn how to evaluate performance effectively to make decisions about confirmation\, extension\, or termination of employment
URL:https://devontraininghub.co.uk/event/hr-brief-bites-2-managing-probationary-periods-effectively/2026-09-30
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260930T133000
DTEND;TZID=Europe/London:20260930T150000
DTSTAMP:20260614T233755
CREATED:20251030T095203Z
LAST-MODIFIED:20260604T124817Z
UID:10001682-1790775000-1790780400@devontraininghub.co.uk
SUMMARY:Understanding ‘just in case’ medication at end of life
DESCRIPTION:Helping you anticipate patients’ decline and respond in crisis to symptoms at end of life. \nDesigned for:\nRegistered healthcare professionals only\, especially those using JIC meds. \nFacilitator:\nVernon Davis – Rowcroft Hospice at Home Manager \nLearning Objectives:\n\nTo improve working knowledge of the specific medications used in Just in Case Bags.\nTo increase confidence in assessing the appropriateness of stat dose administration.\nTo improve awareness of the wider issues associated with anticipatory prescribing.
URL:https://devontraininghub.co.uk/event/understanding-just-in-case-medication-at-end-of-life-3
LOCATION:Online
ORGANIZER;CN="Rowcroft Hospice Education":MAILTO:education@rowcrofthospice.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261001T090000
DTEND;TZID=Europe/London:20261001T160000
DTSTAMP:20260614T233755
CREATED:20260511T195147Z
LAST-MODIFIED:20260511T195147Z
UID:10001924-1790845200-1790870400@devontraininghub.co.uk
SUMMARY:Minor Illness Update Study Day
DESCRIPTION:A comprehensive evidence based Minor Illness Update  Study day. \nThe Minor Illness Update Study Day covers updated guidelines\, updated prescribing information and discussions about antibiotic stewardship. The study day covers a wide range of Minor illness presentations offering the opportunity for revision and peer discussion. The study day is updated for each delivery ensuring that the most up to date information is shared including covering seasonal illness. We have a section on the study day that also covers what is being discussed from an illness perspective or is concerning to the county and the wider world. \nThis study day is for all practitioners working in Primary Care and practitioners who consult in Minor Illness. \nThis course is delivered using Microsoft Teams\, making it accessible no matter where you are based. \nTo book your place please email communications@aspireclinicaltraining.co.uk \nPlease visit our website to view further Minor Illness/Injury courses that are available to book    Aspire Clinical Training
URL:https://devontraininghub.co.uk/event/minor-illness-update-study-day-4
LOCATION:Online
CATEGORIES:Clinical Skills Courses
ORGANIZER;CN="Aspire Clinical Training":MAILTO:lesley.haxworth@aspireclinicaltraining.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261007T140000
DTEND;TZID=Europe/London:20261007T160000
DTSTAMP:20260614T233755
CREATED:20240522T160815Z
LAST-MODIFIED:20260224T090508Z
UID:10001823-1791381600-1791388800@devontraininghub.co.uk
SUMMARY:HR Brief Bites 1: Having courageous (difficult) conversations with your staff
DESCRIPTION:Do you find yourself hesitating to address challenging issues with your team? Want to learn how to confidently and effectively handle difficult conversations as a line manager? \nDifficult conversations with employees are part and parcel of your role as a line manager. However\, it’s not always easy to know what to say and how to say it. As a result we often avoid having these conversations – which is never the best outcome. \nThis short workshop will help you as a line manager to: \n\nFollow good practice when conducting difficult conversations\nHave the confidence to tackle difficult issues\nMake sure the conversation is a success\, through preparation\, effectively managing the conversation and following up
URL:https://devontraininghub.co.uk/event/hr-brief-bites-1-having-courageous-difficult-conversations-with-your-staff/2026-10-07
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261015T013000
DTEND;TZID=Europe/London:20261015T150000
DTSTAMP:20260614T233755
CREATED:20260604T125315Z
LAST-MODIFIED:20260604T125315Z
UID:10001942-1792027800-1792076400@devontraininghub.co.uk
SUMMARY:Management of breathlessness & cough in palliative care
DESCRIPTION:Strengthen your understanding of the pharmacological management of breathlessness and cough in palliative care\, while deepening your awareness of the wider MDT’s role in non‑pharmacological approaches. Explore the psychological impact these symptoms have on patients\, families and carers\, and build confidence in providing holistic\, compassionate support. \nDesigned for:\nHealth & social care professionals working at all levels. \nFacilitator:\nJane Butland – Rowcroft Clinical Nurse Specialist \nLearning Objectives:\n\nTo enhance knowledge of the pharmacological management of breathlessness and cough in palliative care.\nTo improve understanding of the role of wider MDT in the non-pharmacological management of breathlessness and cough in palliative care.\nTo recognise the psychological impact to patients\, family and carers regarding breathlessness.
URL:https://devontraininghub.co.uk/event/management-of-breathlessness-cough-in-palliative-care
LOCATION:Online
ORGANIZER;CN="Rowcroft Hospice Education":MAILTO:education@rowcrofthospice.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261027T100000
DTEND;TZID=Europe/London:20261027T120000
DTSTAMP:20260614T233755
CREATED:20240522T155904Z
LAST-MODIFIED:20260224T091557Z
UID:10001841-1793095200-1793102400@devontraininghub.co.uk
SUMMARY:HR Brief Bites 5: Managing absence: from informal steps to dismissal
DESCRIPTION:Do you feel equipped and confident to manage workplace absence? \nThis is a practical session that gives participants the confidence to deal with absence management; helping reduce absence in the workplace and increase productivity.  It delivers practical advice and guidance on managing short- and long-term absence through to medical capability\, dismissal and the law. \nThis short workshop will help you as a line manager to: \n\nKnow the legal and contractual issues around absence management\nHave the confidence to tackle short- and long-term sickness absence\nKnow how to have effective absence management conversations
URL:https://devontraininghub.co.uk/event/hr-brief-bites-5-managing-absence-from-informal-steps-to-dismissal/2026-10-27
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261030T100000
DTEND;TZID=Europe/London:20261030T120000
DTSTAMP:20260614T233755
CREATED:20240522T154536Z
LAST-MODIFIED:20260224T090243Z
UID:10001819-1793354400-1793361600@devontraininghub.co.uk
SUMMARY:HR Brief Bites 3: Understanding\, managing and calculating annual leave entitlements
DESCRIPTION:Want to accurately calculate annual leave for different types of staff\, including part-time and casual workers? \nIn this workshop we delve into the intricacies of managing annual leave within the framework of employment law. This workshop is an invaluable opportunity for you to gain the expertise needed to manage these aspects confidently and effectively\, ensuring compliance and fairness in your team. \nThis short workshop will help you as a line manager to: \n-Understand employment law that relates to annual leave\n-Know how annual leave entitlement relates to other leave such as sickness and maternity leave\n-Calculate annual leave for part-time\, part year and casual staff\n-Calculate bank holiday entitlements
URL:https://devontraininghub.co.uk/event/hr-brief-bites-3-understanding-managing-and-calculating-annual-leave-entitlements/2026-10-30
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261106T100000
DTEND;TZID=Europe/London:20261106T120000
DTSTAMP:20260614T233755
CREATED:20240522T161011Z
LAST-MODIFIED:20260224T085936Z
UID:10001815-1793959200-1793966400@devontraininghub.co.uk
SUMMARY:HR Brief Bites 2: Managing probationary periods effectively
DESCRIPTION:Looking to manage probation periods more effectively? \nAs a line manager\, you play a key role in the success of a new employee’s probationary period. This workshop is designed to equip you with the necessary skills and knowledge to effectively manage this critical phase. You’ll learn strategies for setting clear objectives\, providing constructive feedback\, and making well-informed decisions about a new hire’s future in your team. The aim is to ensure a smooth transition for both the new employee and your existing team\, ultimately contributing to the overall success of your practice. \nThis short workshop will help you as a line manager to: \n\nSet clear expectations and objectives\nUnderstand the legal aspects of probationary periods and\nlearn how to evaluate performance effectively to make decisions about confirmation\, extension\, or termination of employment
URL:https://devontraininghub.co.uk/event/hr-brief-bites-2-managing-probationary-periods-effectively/2026-11-06
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261110T100000
DTEND;TZID=Europe/London:20261110T130000
DTSTAMP:20260614T233755
CREATED:20241216T120836Z
LAST-MODIFIED:20260226T083706Z
UID:10001864-1794304800-1794315600@devontraininghub.co.uk
SUMMARY:Managing Challenging Staffing Situations
DESCRIPTION:Aim\nThe aim of this workshop is to equip managers with the knowledge\, skills and strategies to effectively manage some of the more common challenging staffing situations that line managers encounter. During the workshop we will consider employees who are not performing in their role; employees with high levels of short-term absence; employees who are disruptive and employees who display a negative attitude. \nWho should attend the workshop\n\nTeam leaders\, line managers and supervisors\n\nLearning outcomes\nDuring the workshop we will cover: \n\nWhy we need to manage challenging situations\nHow to give effective feedback – a model that can be applied in any situation\nHow to identify an employee not performing in their role\nHow to start an informal performance management\nprocess\, using a Performance Improvement Plan\nHow to effectively manage employees with high levels of short-term absence\nWhat you can and cannot do as an employer\nManaging employees who are disruptive and display a negative attitude\nUnderstanding motivations\nApplying a ‘firm but fair’ management style\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://devontraininghub.co.uk/event/managing-challenging-staffing-situations/2026-11-10
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261112T100000
DTEND;TZID=Europe/London:20261112T130000
DTSTAMP:20260614T233755
CREATED:20240515T132757Z
LAST-MODIFIED:20260226T083249Z
UID:10001875-1794477600-1794488400@devontraininghub.co.uk
SUMMARY:Giving Great Customer Care over the Phone
DESCRIPTION:Aim\nThe aim of this course is to refresh your telephone skills to ensure that you represent your organisation with professionalism. \nThe workshop helps you brush up on your telephone answering skills. If you have ever wished you could think of the right words quickly and professionally whilst on the telephone\, this course is for you. \nYou will also learn how positive language will help you to feel and sound more confident in the future. \nWho should attend the workshop\nAll staff \nLearning outcomes\nBy the end of the workshop participants will know more about: \n\nHow to create a professional impression on the phone\nBeing clear and concise and getting the message across\nTaking control of the call\, and taking responsibility
URL:https://devontraininghub.co.uk/event/giving-great-customer-care-over-the-phone/2026-11-12
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
END:VCALENDAR