Learn how the Rowcroft Advance Care Planning (ACP) Brief Intervention Tool© enables conversations that matter and can be held in busy environments. Prior knowledge and training about ACP is beneficial. ...

Do you find yourself hesitating to address challenging issues with your team? Want to learn how to confidently and effectively handle difficult conversations as a line manager? Difficult conversations with ...

Ever felt uncertain about how to handle a team member’s grievance while staying legally compliant? Let’s be honest, it’s never easy managing staff who are unhappy at work and if ...

Aim All managers should have a good level of understanding of the HR skills needed for managing the employee journey and ensuring employee engagement. This course aims to equip managers ...

Frustrated by underperforming team members and unsure how to turn it around effectively? In this workshop, we address the crucial skill of effectively handling underperformance in the workplace. This concise ...

For experienced clinicians Band 6 or above or equivalent, wishing to explore communication challenges when supporting people with life limiting illness and approaching death. This nationally benchmarked two day course ...

Looking to manage probation periods more effectively? As a line manager, you play a key role in the success of a new employee’s probationary period. This workshop is designed to ...