Ever felt uncertain about how to handle a team member’s grievance while staying legally compliant? Let’s be honest, it’s never easy managing staff who are unhappy at work and if ...

Do you find yourself hesitating to address challenging issues with your team? Want to learn how to confidently and effectively handle difficult conversations as a line manager? Difficult conversations with ...

Do you feel equipped and confident to manage workplace absence? This is a practical session that gives participants the confidence to deal with absence management; helping reduce absence in the ...

Want to accurately calculate annual leave for different types of staff, including part-time and casual workers? In this workshop we delve into the intricacies of managing annual leave within the ...

Aim The aim of this course is to refresh your telephone skills to ensure that you represent your organisation with professionalism. The workshop helps you brush up on your telephone ...

Looking to manage probation periods more effectively? As a line manager, you play a key role in the success of a new employee’s probationary period. This workshop is designed to ...

Frustrated by underperforming team members and unsure how to turn it around effectively? In this workshop, we address the crucial skill of effectively handling underperformance in the workplace. This concise ...

Do you feel equipped and confident to manage workplace absence? This is a practical session that gives participants the confidence to deal with absence management; helping reduce absence in the ...

Aim All managers should have a good level of understanding of the HR skills needed for managing the employee journey and ensuring employee engagement. This course aims to equip managers ...

Ever felt uncertain about how to handle a team member’s grievance while staying legally compliant? Let’s be honest, it’s never easy managing staff who are unhappy at work and if ...

Do you find yourself hesitating to address challenging issues with your team? Want to learn how to confidently and effectively handle difficult conversations as a line manager? Difficult conversations with ...

Aim The aim of this course is to refresh your telephone skills to ensure that you represent your organisation with professionalism. The workshop helps you brush up on your telephone ...

This learning event supports registered nurses & senior healthcare assistants who double-check pumps to confidently set up and manage pumps, and understand commonly used medication that assists symptom management in ...