Giving Great Customer Care over the Phone
OnlineAim The aim of this course is to refresh your telephone skills to ensure that you represent your organisation with professionalism. The workshop helps you brush up on your telephone ...
£90.00
20 events found.
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Events at this venue
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DIABETES LUNCH AND LEARN – Endocrine and Diabetes
OnlineCome along to our monthly virtual education sessions open to all clinicians in Primary Care with an interest in Diabetes where you can listen to a range of topics from ...
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HR Brief Bites 4: Managing underperforming staff: from informal steps to dismissal
OnlineFrustrated by underperforming team members and unsure how to turn it around effectively? In this workshop, we address the crucial skill of effectively handling underperformance in the workplace. This concise ...
£57.75 -
HR Brief Bites 3: Understanding, managing and calculating annual leave entitlements
OnlineWant to accurately calculate annual leave for different types of staff, including part-time and casual workers? In this workshop we delve into the intricacies of managing annual leave within the ...
£57.75 -
HR Brief Bites 5: Managing absence: from informal steps to dismissal
OnlineDo you feel equipped and confident to manage workplace absence? This is a practical session that gives participants the confidence to deal with absence management; helping reduce absence in the ...
£57.75 -
HR Brief Bites 1: Having courageous (difficult) conversations with your staff
OnlineDo you find yourself hesitating to address challenging issues with your team? Want to learn how to confidently and effectively handle difficult conversations as a line manager? Difficult conversations with ...
£57.75 -
Managing swallowing difficulties in palliative care
OnlineImprove understanding in assessment and management of illnesses affecting the swallow function. Explore special impact at end of life affecting communication and decision-making to confidently provide care. Designed for: Health ...
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HR Brief Bites 7: Managing grievances effectively
OnlineEver felt uncertain about how to handle a team member’s grievance while staying legally compliant? Let’s be honest, it’s never easy managing staff who are unhappy at work and if ...
£57.75 -
DIABETES LUNCH AND LEARN – Exploring stigma and bias in conversations about weight loss
OnlineCome along to our monthly virtual education sessions open to all clinicians in Primary Care with an interest in Diabetes where you can listen to a range of topics from ...
Free -
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Compassion under pressure
OnlineThis session, originally designed for medics, is offered to help all those involved in care to identify rising pressure demands and to feel empowered to access help. Learning Objectives: To ...
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Giving Great Customer Care over the Phone
OnlineAim The aim of this course is to refresh your telephone skills to ensure that you represent your organisation with professionalism. The workshop helps you brush up on your telephone ...
£90.00 -
2-day Paediatric Minor Illness: Assessment and Management in Primary Care course
OnlineThis 2- day course is open to all practitioners who consult children in primary care, minor illness centres and urgent care. The course covers a wide range of paediatric minor ...
£280 -
Mental Health Awareness – 14th May 2026
OnlineMental Health Awareness - 14th May 2026, 09:30 to 13:30. Suitable for all job roles in all settings With Ali Uzzell, MHFA England Trainer. Mental Health Awareness This course raises ...
£95 -
Championing Movement for Mental Health – PACC Training
OnlineActive Devon, in partnership with Active Cornwall, is facilitating Physical Activity Clinical Champions (PACC) training for people working in healthcare, focusing on how to talk to mental health patients to ...
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Managing Challenging Staffing Situations
OnlineAim The aim of this workshop is to equip managers with the knowledge, skills and strategies to effectively manage some of the more common challenging staffing situations that line managers ...
£90 -
DIABETES LUNCH AND LEARN – Type 2 diabetes NICE guidance update
OnlineCome along to our monthly virtual education sessions open to all clinicians in Primary Care with an interest in Diabetes where you can listen to a range of topics from ...
Free -
HR Brief Bites 6: Managing employees with mental health concerns
OnlineDo you know how to recognize and appropriately respond to signs of mental health struggles in your team, balancing empathy with professional obligations?” One in four people in the UK ...
£57.75 -
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Championing Movement for Health – Core PACC Training
OnlineActive Devon, in partnership with Active Cornwall, are facilitating Physical Activity Clinical Champions (PACC) training for people working in healthcare. What is it? The aim of this training is to ...
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Palliative Care Emergencies
OnlineGain confidence in recognising and managing common end‑of‑life emergencies, including spinal cord compression, hypercalcemia, and hemorrhage, while developing the skills to have supportive, forward‑planning conversations with patients and families. Learning ...
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HR Brief Bites 2: Managing probationary periods effectively
OnlineLooking to manage probation periods more effectively? As a line manager, you play a key role in the success of a new employee’s probationary period. This workshop is designed to ...
£57.75