Managing Challenging Behaviour - 10th October 2024, 09:30 to 12:30 With Learning and Development Centre Education Facilitator, Sarah Stapleton. Suitable for Healthcare or Customer Service Professionals in Customer Facing Roles ...

Appraisal Skills - 5th November 2024, 09:30 - 12:00. With Alan Molineaux, NHS Educator and Speaker.  Suitable for: Practice Managers, Team Managers, Clinical Managers, Senior Administrators and Team Leaders Course Content: ...

Handling Complaints for Reception and Administration Teams - 19th November 2024, 14:00 to 16:30 With Clare Hartgen, Non-Clinical Educator, Learning and Development Centre Course Objective By the end of this ...

Managing and Responding to Formal Complaints - 5th December 2024, 09:30 to 12:00 With Sarah Stapleton, Education Facilitator and Non-Clinical Education Manager for Devon Training Hub This course is designed ...

Change Management - 12th December 2024, 09:30 - 12:00. With Alan Molineaux, NHS Educator and Speaker. Suitable for: Practice Managers, Team Managers, Clinical Managers, Senior Administrators and Team Leaders Course Content: ...