Introduction to Care Navigation – 5th March 2024 – 09:30 to 12:00

With Sarah Stapleton, Non-Clinical Education Delivery Manager for Devon Training Hub

For Primary Care Professionals in Patient Facing Roles.

Aim:  To give delegates a basic understanding of Care Navigation, what it is, how it benefits patients and what skills are required.

Key Objective:  At the end of the workshop delegates will have a better understanding of the importance of Care Navigation, its role and benefit in Primary Care and the importance of working as a team.

Learning Outcomes:

1. Understand the principles of Care Navigation, how it works and why it is important

2. Understand the importance of directing patients effectively to enable the efficient use of services both internally & externally

3. Be aware of the skills required and the importance of a consistent approach by all involved.

It is expected that you will attend the session virtually from a quiet location at which you will not be disturbed, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course. 

If you are not able to attend this session please cancel your place in advance via your Learning and Development Centre account so that a place can be made available for another delegate.

All delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session, or certificates may not be issued after the event. 

If there are any queries please contact us! ldc.sentinel@nhs.net