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DTSTART;TZID=Europe/London:20260918T093000
DTEND;TZID=Europe/London:20260918T130000
DTSTAMP:20260524T202226
CREATED:20260326T092543Z
LAST-MODIFIED:20260407T120721Z
UID:10001897-1789723800-1789736400@devontraininghub.co.uk
SUMMARY:Immunisation Update for Registered Healthcare Practitioners – 18th September 2026 – Hosted by LDC
DESCRIPTION:Immunisation Update for Registered Healthcare Practitioners – 18th September 2026. 09:30 to 13:00\nLive Virtual Teaching Session\nwith Tricia Smith and Emma Edwards.\nThis training is for Registered Healthcare Practitioners that have already completed a Foundation Immunisations course. If you have any questions please contact our team: ldc.sentinel@nhs.net \nThis session will include guidance on the core standards which will be in place for 2026. Changes to the childhood and adult immunisation programmes including the flu for 2026\, COVID and RSV programmes.  \nThis course is being run as a virtual training course. Details of how to join the meeting will be emailed to you closer to the event. \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name.\nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \nIf you have any questions please contact our team: ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/immunisation-update-for-registered-healthcare-practitioners-18th-september-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Immunisation Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260918T133000
DTEND;TZID=Europe/London:20260918T163000
DTSTAMP:20260524T202226
CREATED:20260326T092808Z
LAST-MODIFIED:20260407T120830Z
UID:10001898-1789738200-1789749000@devontraininghub.co.uk
SUMMARY:Immunisation Update for Healthcare Assistants and Assistant Practitioners – 18th September 2026 – Hosted by LDC
DESCRIPTION:Immunisation Update for Healthcare Assistants and Assistant Practitioners – 18th September 2026\, 13:30 to 16:30.  \nWith Specialist Immunisation Educators Tricia Smith and Emma Edwards. \nSuitable for Healthcare Assistants and Assistant Practitioners that have undertaken the associated Immunisation Foundation course. \nIf you have not completed a Foundation course please contact the Learning and Development Centre before making a booking.  ldc.sentinel@nhs.net \nThis session will include: \n  \n\nA review of legal aspects of vaccination\, including delegation\, consent and patient specific directions\nEpidemiology of influenza\, pneumococcal and shingles diseases.\nInfluenza\, COVID\, pneumococcal and shingles programmes for 2025 and respiratory syncytial virus programmes for 2026/27.\nReview of the importance of the cold chain\nReview of the correction administration of vaccination\nReview of how to recognise anaphylaxis\n\n  \n  \nThis course is being run as an online training course. Details of how to join the meeting will be emailed to you closer to the event. \nThis is an interactive teaching session and it is expected that delegates will be in a quiet environment in which they can use a camera and a microphone to communicate with the rest of the group.  Inability to communicate with others during the sessions may lead to the course not being successfully completed. \n  \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name.   \nThis training is for Healthcare Assistants and Assistant Practitioners only. If you have any questions please contact us: ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/immunisation-update-for-healthcare-assistants-and-assistant-practitioners-18th-september-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Immunisation Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260924T093000
DTEND;TZID=Europe/London:20260924T130000
DTSTAMP:20260524T202226
CREATED:20260326T093100Z
LAST-MODIFIED:20260407T120941Z
UID:10001899-1790242200-1790254800@devontraininghub.co.uk
SUMMARY:Immunisation Update for Registered Healthcare Practitioners – 24th September 2026 – Hosted by LDC
DESCRIPTION:Immunisation Update for Registered Healthcare Practitioners – 24th September 2026. 09:30 to 13:00\nLive Virtual Teaching Session\nwith Tricia Smith and Emma Edwards.\nThis training is for Registered Healthcare Practitioners that have already completed a Foundation Immunisations course. If you have any questions please contact our team: ldc.sentinel@nhs.net \nThis session will include guidance on the core standards which will be in place for 2026. Changes to the childhood and adult immunisation programmes including the flu for 2026\, COVID and RSV programmes.  \nThis course is being run as a virtual training course. Details of how to join the meeting will be emailed to you closer to the event. \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name.\nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \nIf you have any questions please contact our team: ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/immunisation-update-for-registered-healthcare-practitioners-24th-september-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Immunisation Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260924T133000
DTEND;TZID=Europe/London:20260924T163000
DTSTAMP:20260524T202227
CREATED:20260326T093333Z
LAST-MODIFIED:20260407T121044Z
UID:10001900-1790256600-1790267400@devontraininghub.co.uk
SUMMARY:Immunisation Update for Healthcare Assistants and Assistant Practitioners – 24th September 2026 – Hosted by LDC
DESCRIPTION:Immunisation Update for Healthcare Assistants and Assistant Practitioners – 24th September 2026\, 13:30 to 16:30.  \nWith Specialist Immunisation Educators Tricia Smith and Emma Edwards. \nSuitable for Healthcare Assistants and Assistant Practitioners that have undertaken the associated Immunisation Foundation course. \nIf you have not completed a Foundation course please contact the Learning and Development Centre before making a booking.  ldc.sentinel@nhs.net \nThis session will include: \n  \n\nA review of legal aspects of vaccination\, including delegation\, consent and patient specific directions\nEpidemiology of influenza\, pneumococcal and shingles diseases.\nInfluenza\, COVID\, pneumococcal and shingles programmes for 2025 and respiratory syncytial virus programmes for 2026/27.\nReview of the importance of the cold chain\nReview of the correction administration of vaccination\nReview of how to recognise anaphylaxis\n\n  \n  \nThis course is being run as an online training course. Details of how to join the meeting will be emailed to you closer to the event. \nThis is an interactive teaching session and it is expected that delegates will be in a quiet environment in which they can use a camera and a microphone to communicate with the rest of the group.  Inability to communicate with others during the sessions may lead to the course not being successfully completed. \n  \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name.   \nThis training is for Healthcare Assistants and Assistant Practitioners only. If you have any questions please contact us: ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/immunisation-update-for-healthcare-assistants-and-assistant-practitioners-24th-september-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Immunisation Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260929T123000
DTEND;TZID=Europe/London:20260929T144500
DTSTAMP:20260524T202227
CREATED:20260115T145403Z
LAST-MODIFIED:20260407T121159Z
UID:10001786-1790685000-1790693100@devontraininghub.co.uk
SUMMARY:Introduction to COPD – 29th September 2026 – Hosted by LDC
DESCRIPTION:Introduction to COPD – 29th September 2026 – 12:30 to 14:45.\nWith Specialist Respiratory Nurse\, Laura Rush.\nSuitable for All Healthcare Professionals \nThis webinar will give a basic overview of: \n​ \n·         What COPD is and its impact \n·         The difference between a normal airway and a COPD airway \n·         The symptoms associated with COPD \n·         The diagnostic process including history and investigations \n·         Assessing and managing COPD including both the pharmacological & non pharmacological options \n·         The COPD guidelines \n​ \n  \nThroughout the webinar you will be able to contribute and ask questions. \nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course. \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \nIf you cannot attend the event place cancel your place via your training account to allow other people to make a booking. \nThe event will be held online and details of how to join the event will be emailed out closer to the event date. \nIf you need any further information please contact ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/introduction-to-copd-29th-september-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Respiratory Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260930T093000
DTEND;TZID=Europe/London:20260930T114500
DTSTAMP:20260524T202227
CREATED:20260410T142035Z
LAST-MODIFIED:20260410T142035Z
UID:10001906-1790760600-1790768700@devontraininghub.co.uk
SUMMARY:Introduction to Asthma - 30th September 2026 - Hosted by LDC
DESCRIPTION:Introduction to Asthma – 30th September 2026 \n09:30 to 11:45 \nWith Specialist Respiratory Nurse Educator\, Laura Rush \n  \nSuitable for All Healthcare Professionals \n  \nThis webinar will give a basic overview of: \n​ \n·         Asthma in the UK and its impact \n·         The difference between a normal airway and an asthma airway \n·         The symptoms associated with asthma \n·         How to take good history and what makes asthma more likely and less likely \n·         Assessing and managing asthma \n·         The asthma guidelines \n​ \nThroughout the webinar you will be able to contribute and ask questions \n  \nThis session will be presented virtually.  Meeting details will be sent to delegates in the week prior to the course taking place. \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To manage your bookings please log into your Learning and Development Centre account. \nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course. \nIf you need any further information please contact ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/introduction-to-asthma-30th-september-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Respiratory Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261002T093000
DTEND;TZID=Europe/London:20261002T130000
DTSTAMP:20260524T202227
CREATED:20260410T142337Z
LAST-MODIFIED:20260410T142337Z
UID:10001907-1790933400-1790946000@devontraininghub.co.uk
SUMMARY:Immunisation Update for Registered Healthcare Practitioners - 2nd October 2026 - Hosted by LDC
DESCRIPTION:Immunisation Update for Registered Healthcare Practitioners – 2nd October 2026\, 09:30 to 13:00\nLive Virtual Teaching Session\nwith Tricia Smith and Emma Edwards\, Specialist Immunisation Educators\n  \nThis training is for Registered Healthcare Practitioners that have already completed a Foundation Immunisations course. If you have any questions please contact our team: ldc.sentinel@nhs.net \n  \nThis session will include guidance on the core standards which will be in place for 2026. Changes to the childhood and adult immunisation programmes including the flu for 2026\, COVID and RSV programmes.  \n  \nThis course is being run as a virtual training course. Details of how to join the meeting will be emailed to you closer to the event. \n  \nIf you no longer require a place on this course please cancel your booking through your Learning and Development Centre account. \n  \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \n  \nIf you have any questions please contact our team: ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/immunisation-update-for-registered-healthcare-practitioners-2nd-october-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Immunisation Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261002T140000
DTEND;TZID=Europe/London:20261002T170000
DTSTAMP:20260524T202227
CREATED:20260414T073728Z
LAST-MODIFIED:20260414T073728Z
UID:10001909-1790949600-1790960400@devontraininghub.co.uk
SUMMARY:Immunisation Update for Healthcare Assistants and Assistant Practitioners - 2nd October 2026 - Hosted by LDC
DESCRIPTION:Immunisation Update for Healthcare Assistants and Assistant Practitioners \n2nd October 2026 – 14:00 to 17:00 \nSuitable for Healthcare Assistants and Assistant Practitioners that have undertaken the associated Immunisation Foundation course. \nIf you have not completed a Foundation course please contact the Learning and Development Centre before making a booking.  ldc.sentinel@nhs.net \n  \nThis session will include: \n  \n\nA review of legal aspects of vaccination\, including delegation\, consent and patient specific directions\nEpidemiology of influenza\, pneumococcal and shingles diseases.\nInfluenza\, COVID\, pneumococcal and shingles programmes for 2025 and respiratory syncytial virus programmes for 2026/27.\nReview of the importance of the cold chain\nReview of the correction administration of vaccination\nReview of how to recognise anaphylaxis\n\n  \nThis course is being run as an online training course. Details of how to join the meeting will be emailed to you closer to the event. \nThis is an interactive teaching session and it is expected that delegates will be in a quiet environment in which they can use a camera and a microphone to communicate with the rest of the group.  Inability to communicate with others during the sessions may lead to the course not being successfully completed. \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \nThis training is for Healthcare Assistants and Assistant Practitioners only. If you have any questions please contact us: ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/immunisation-update-for-healthcare-assistants-and-assistant-practitioners-2nd-october-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Immunisation Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261006T093000
DTEND;TZID=Europe/London:20261006T113000
DTSTAMP:20260524T202227
CREATED:20260115T145727Z
LAST-MODIFIED:20260407T121255Z
UID:10001787-1791279000-1791286200@devontraininghub.co.uk
SUMMARY:Inhaler Technique – 6th October 2026 – Hosted by LDC
DESCRIPTION:Inhaler Technique – 6th October 2026\, 09:30 to 11:25.\nLive Virtual Teaching Event.\nWith Specialist Respiratory Nurse Laura Rush\nSuitable for : Practice Nurses and Healthcare Assistants that see Respiratory Patients \nThis course will cover: \n  \n\nThe advantages of inhaled therapy\nThe issue of suboptimal inhaler technique and it’s impact on patients\nCommon errors\nThe types of inhaler device: pMDI\, DPI\, soft mist\nTailoring the device to the patient\nTeaching and assessing inhaler technique\nThe guidelines around inhalers and goals of pharmacological management in asthma and COPD\nReducing side effects\nThe Green agenda\n\n  \n  \n  \n  \n  \n  \n  \n  \n  \n  \nThe event will be held online and details of how to join the event will be emailed out closer to the event date. \nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course. \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name. \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \nIf you need any further information please contact ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/inhaler-technique-6th-october-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Respiratory Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261007T093000
DTEND;TZID=Europe/London:20261007T120000
DTSTAMP:20260524T202227
CREATED:20260507T144112Z
LAST-MODIFIED:20260507T144112Z
UID:10001920-1791365400-1791374400@devontraininghub.co.uk
SUMMARY:Diabetes Foot Checks - 7th October 2026 - Hosted by LDC
DESCRIPTION:Diabetes Foot Checks\nWith Craig Fairey\, Foot Protection Lead Podiatrist\, Livewell Southwest\nSuitable for – Registered Healthcare Practitioners including Nurses\, Registered Nurse Associates\, GPs\, Paramedics and Pharmacists. \nDiabetes related foot problems are the single major cause of non-traumatic lower limb amputations in the world.  More than 60\,000 people with Diabetes in England are thought to have a foot ulcer at any given time\, and 10%-15% of patients with diabetes will develop a foot ulcer in their lifetime. \nThis course will guide healthcare professionals through the correct procedure for foot checks on diabetic patients and how to perform Doppler Assessments as part of your assessment process. \nThis course is being delivered virtually; meeting details will be advised in the week before the course. \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account and navigate to your Courses page. \nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course.  \n All delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event.  \nIf there are any queries please contact ldc.sentinel@nhs.net.
URL:https://devontraininghub.co.uk/event/diabetes-foot-checks-7th-october-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Diabetes Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261007T100000
DTEND;TZID=Europe/London:20261007T160000
DTSTAMP:20260524T202227
CREATED:20240223T125858Z
LAST-MODIFIED:20260226T082323Z
UID:10001859-1791367200-1791388800@devontraininghub.co.uk
SUMMARY:Becoming a Leader
DESCRIPTION:Aim:\nThis workshop will empower you with a solid understanding and practical application of\nthree fundamental aspects of leadership: Personal\, Team\, and Task Leadership. Through\ninteractive sessions\, you will learn to enhance your self-awareness\, develop positive\nleadership approaches\, and implement effective strategies to inspire and lead your team\nwhile continuously improving task management. Our focus on soliciting feedback\, lifelong\nlearning\, inclusivity\, and problem-solving will guide you towards becoming an exemplary\nleader who can adeptly navigate the complex landscape of healthcare. \nAt the end of this course delegates will be able to:\n– Clearly define the core requirements of Personal\, Team and Task Leadership\n– Increase their self-awareness and develop a positive approach to leadership\n– Utilise clear methods of getting the best out of their team and those around them\n– Implement working practices that will assist them in becoming a great leader \nWho should attend the workshop:\nThis workshop is particularly suited to participants who want to enhance or develop their\nleadership skills. It will suit people that are relatively new to leadership or are in need of a\nfresh perspective for their leadership role. \nLearning Outcomes:\nAt the end of the workshop\, you will have:\n– Increased their understanding the transition into management\n– Increased their understanding of their role and responsibilities as a manager\n– Increased their self-awareness\n– Explored different styles of management and be aware of their own approach\n– Understood the importance of performance management and their role in it\n– Identified the management skills needed to carry out their role effectively and had the opportunity to practice some of these skills\n– Appraised their existing management skills and have a plan for their ongoing development\n– Consider ways that the learning can be applied back at work \nWorkshop Format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover:\n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/becoming-a-leader/2026-10-07
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261008T100000
DTEND;TZID=Europe/London:20261008T160000
DTSTAMP:20260524T202227
CREATED:20240223T155124Z
LAST-MODIFIED:20260226T081638Z
UID:10001848-1791453600-1791475200@devontraininghub.co.uk
SUMMARY:HR Skills for Line Managers
DESCRIPTION:Aim\nAll managers should have a good level of understanding of the HR skills needed for managing the employee journey and ensuring employee engagement. This course aims to equip managers with essential HR knowledge and skills. \nWho should attend the workshop:\nManagers\, team leads and staff in a supervisory role\, clinical and non-clinical. \nLearning outcomes\nAt the end of the workshop\, managers will have a solid understanding of: \n– Recruitment – the whole process from attraction\, advertising\, interviewing\, onboarding\, induction\, probation and retention. Including inclusivity and diversity.\n– Managing poor performers – including disciplinary and capability\n– Managing sickness absence\n– Engagement and talent management for a more productive workforce\n– Learning and development – how crucial it is for your workforce and organisation’s future. \nWorkshop format\nThis 1-day workshop will be a balance of tutor input\, group work and discussion. \nThe format will be informal and participative – everyone has an important contribution to make to the discussions.
URL:https://devontraininghub.co.uk/event/hr-skills-for-line-managers/2026-10-08
LOCATION:Live Virtual Course – Zoom
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261013T093000
DTEND;TZID=Europe/London:20261013T114500
DTSTAMP:20260524T202227
CREATED:20260507T144429Z
LAST-MODIFIED:20260507T144429Z
UID:10001921-1791883800-1791891900@devontraininghub.co.uk
SUMMARY:Paediatric Asthma Update - 13th October 2026 - Hosted by LDC
DESCRIPTION:Paediatric Asthma Update – 13th October 2026 \n09:30 to 11:45 \nWith Laura Rush\, Specialist Respiratory Nurse \nThis live\, virtual training course is aimed at healthcare professionals that are that are already managing asthma patients in practice and would like an update in Paediatric Asthma. \n​ This course will cover: \n  \n\nA refresher: overview of paediatric asthma/epidemiology\nThe latest guidance on diagnosing asthma in children:\nWhat makes it more likely?\nWhat about the under 5’s?\nWheeze in early childhood:\nEpisodic viral wheeze\nMultiple trigger wheeze\nThe latest guidance on treating asthma in children\nThe pharmacological and non-pharmacological management of asthma\nOverview of guidelines\nChoosing an inhaler device and inhaler technique\nRecognising and managing acute exacerbations.\nAction Plans and supported self-management\n\n  \n\nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course. \nThe event will be held online and meeting details will be sent to delegates by email in the week prior to the course date. \nIf you have any queries please contact us! ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/paediatric-asthma-update-13th-october-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Respiratory Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261015T140000
DTEND;TZID=Europe/London:20261015T163000
DTSTAMP:20260524T202227
CREATED:20260507T145201Z
LAST-MODIFIED:20260507T145201Z
UID:10001922-1792072800-1792081800@devontraininghub.co.uk
SUMMARY:Managing Challenging Behaviour - 15th October 2026 - Hosted by LDC
DESCRIPTION:Managing Challenging Behaviour \n15th October 2026\, 14:00 to 16:30 \nWith Learning and Development Centre Non-Clinical Educator\, Clare Hartgen \n  \nSuitable for \nAll Professionals in Customer Facing Roles \nCourse Aim \nThe aim of this workshop is to provide staff with the skills and understanding to have greater confidence in dealing with aggressive behaviour safely. \nTopics Covered \n\nWhy people become aggressive\nHow to assess risk\nHow to respond to conflict\nThe basics of de-escalation\nDealing with violence in the waiting room\nCommunication\n\nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account and navigate to the Courses page. \nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course.  \n All delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom or Teams account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event.  \nIf you have any questions please contact the team at ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/managing-challenging-behaviour-15th-october-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261015T140000
DTEND;TZID=Europe/London:20261015T170000
DTSTAMP:20260524T202227
CREATED:20260416T125143Z
LAST-MODIFIED:20260416T125143Z
UID:10001911-1792072800-1792083600@devontraininghub.co.uk
SUMMARY:Travel Health Foundation for Registered Healthcare Practitioners - 15th and 22nd October 2026 - Hosted by LDC
DESCRIPTION:Travel Health Foundation for Registered Healthcare Practitioners\n15th and 22nd October 2026 \n2-Part course presented as Live Virtual sessions.   Delegates must attend both dates to complete the course.\nHosted by Tricia Smith and Emma Edwards\nThis course is not suitable for Healthcare Assistants\, Assistant Practitioners or other non-registered healthcare professionals.  \n  \nDAY ONE – 15th October 2026 – 14:00 to 17:00 \nLive virtual training session in Zoom \n  \nDAY TWO – 22nd October 2026 – 13:00 to 17:00 \nLive virtual training session in Zoom \n  \nDelegates must attend both dates to complete the course.  There is also an online assessment to complete; please ensure sufficient time is allocated to complete this after the second live teaching session.   \nThe assessment will be required after the second teaching session.  Please allow up to an hour to complete the online assessment. \n  \nThis course will be presented virtually and registered delegates will be sent learning materials and virtual meeting details in advance of the course via email. \nThese are interactive teaching sessions and it is expected that delegates will be in a quiet environment in which they can use a camera and a microphone to communicate with the rest of the group.  Inability to communicate with others during the sessions may lead to the course not being successfully completed.  \n  \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel or transfer a booking please log into your Learning and Development Centre account and navigate to your Courses page. \n \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \n  \nIf there are any queries please contact us: ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/travel-health-foundation-for-registered-healthcare-practitioners-15th-and-22nd-october-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Immunisation Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261016T093000
DTEND;TZID=Europe/London:20271016T130000
DTSTAMP:20260524T202227
CREATED:20260416T125459Z
LAST-MODIFIED:20260416T125459Z
UID:10001912-1792143000-1823691600@devontraininghub.co.uk
SUMMARY:Immunisation Update for Registered Healthcare Practitioners - 16th October 2026 - Hosted by LDC
DESCRIPTION:Immunisation Update for Registered Healthcare Practitioners\n16th October 2025 – 09:30 to 13:00 \nLive Virtual Teaching Session\nwith Tricia Smith and Emma Edwards.\n  \nThis training is for Registered Healthcare Practitioners that have already completed a Foundation Immunisations course. If you have any questions please contact our team: ldc.sentinel@nhs.net \n  \nThis session will include guidance on the core standards which will be in place for 2026. Changes to the childhood and adult immunisation programmes including the flu for 2026\, COVID and RSV programmes.  \n  \nThis course is being run as a virtual training course. Details of how to join the meeting will be emailed to you closer to the event. \n  \nIf you no longer require a place on this course please cancel or transfer your booking through your Learning and Development Centre account. \n  \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \n  \nIf you have any questions please contact our team: ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/immunisation-update-for-registered-healthcare-practitioners-16th-october-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Immunisation Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261016T140000
DTEND;TZID=Europe/London:20261016T170000
DTSTAMP:20260524T202227
CREATED:20260420T111702Z
LAST-MODIFIED:20260420T111702Z
UID:10001913-1792159200-1792170000@devontraininghub.co.uk
SUMMARY:Travel Health Update for Registered Healthcare Practitioners  - 16th October 2026 - Hosted by LDC
DESCRIPTION:Travel Health Update for Registered Healthcare Practitioners \n16th October 2026 – 14:00 to 17:00 \nWith Specialist Immunisation Educators Tricia Smith and Emma Edwards. \n  \nA comprehensive Travel Health Update for Registered Healthcare Practitioners that have previously completed the Travel Immunisations or Travel Health Foundation course.  Please contact us if you are not sure about the suitability of this course. \n  \nTricia Smith and Emma Edwards will guide delegates through the immunisations and health advice applicable for travel throughout the world\, including any changes to vaccines and introducing new products where required. \nThese are interactive teaching sessions and it is expected that delegates will be in a quiet environment in which they can use a camera and a microphone to communicate with the rest of the group.  Inability to communicate with others during the sessions may lead to the course not being successfully completed. \n  \nThe course will be presented live online via Zoom. Learning and Development Centre will send the meeting information to all delegates in the week prior to the course starting. \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name. \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \nIf there are any queries please contact us! ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/travel-health-update-for-registered-healthcare-practitioners-16th-october-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Immunisation Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261103T093000
DTEND;TZID=Europe/London:20261103T114500
DTSTAMP:20260524T202227
CREATED:20260514T123552Z
LAST-MODIFIED:20260514T123552Z
UID:10001927-1793698200-1793706300@devontraininghub.co.uk
SUMMARY:Asthma Update - 3rd November 2026 - Hosted by LDC
DESCRIPTION:Asthma Update – 3rd November 2026\n09:30 to 11:45 \nLive Virtual Teaching Event with Laura Rush\, Specialist Respiratory Nurse\nSuitable for All Healthcare Professionals \nThis webinar will cover: \n\nThe importance of getting the right diagnosis\nThe latest evidence and guidelines for asthma management\nThe treatment options and tailoring treatment to the patient\nTackling non adherence and reliever (SABA) inhaler overuse\nRecognising and managing exacerbations\nSupported self management\n\nThroughout the webinar you will be able to contribute and ask questions \nThe event will be held online and details of how to join the event will be emailed out closer to the event date. \nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course. \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account and navigate to the Courses page. \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \nIf you need any further information please contact ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/asthma-update-3rd-november-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Respiratory Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261103T100000
DTEND;TZID=Europe/London:20261104T160000
DTSTAMP:20260524T202227
CREATED:20240223T124337Z
LAST-MODIFIED:20260226T082043Z
UID:10001854-1793700000-1793808000@devontraininghub.co.uk
SUMMARY:Managing for the First Time
DESCRIPTION:Aim:\nThis two-day course is aimed at anyone who has recently taken up their first management position. It provides a blend of theory and practice\, explores the transition into a management role\, addresses the shift in relationships for people who have been promoted from within their own teams and creates an opportunity to share experiences\, ideas\, and approaches with others in a similar position. \nWho should attend the workshop: \nAll new line managers and supervisors or experienced line managers who would like a refresher. \nLearning Outcomes:\nAt the end of the workshop\, you will have:\n– Increased their understanding the transition into management\n– Increased their understanding of their role and responsibilities as a manager\n– Increased their self-awareness\n– Explored different styles of management and be aware of their own approach\n– Understood the importance of performance management and their role in it\n– Identified the management skills needed to carry out their role effectively and had the opportunity to practice some of these skills\n– Appraised their existing management skills and have a plan for their ongoing development\n– Consider ways that the learning can be applied back at work \nWorkshop Format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover:\n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/managing-for-the-first-time/2026-11-03
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261111T100000
DTEND;TZID=Europe/London:20261111T130000
DTSTAMP:20260524T202227
CREATED:20240205T095530Z
LAST-MODIFIED:20260226T082938Z
UID:10001870-1794391200-1794402000@devontraininghub.co.uk
SUMMARY:Pain Free Appraisals
DESCRIPTION:Aim\nThe dreaded appraisal reviews are coming around again! Let’s take the fear and hard work away and make all appraisals a positive and developmental experience. \nThe aims of this workshop are therefore: \n\nTo help delegates plan for and hold a positive performance review\, ensuring performance is raised to new levels\nTo give delegates the knowledge and confidence needed to raise the performance of their underperforming staff\n\nWho should attend the workshop\n\nManagers. team leads and other staff in a supervisory role\n\nLearning outcomes\nBy the end of the workshop\, participants will have a better understanding of: \n\nThe purpose of the appraisal process\nHow to plan a good performance review\nThe skills needed to hold a positive performance review\nFeedback and coaching techniques to improve performance\n\nThey will also have practised the essential skills and techniques covered. \nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nThis workshop can be run in-house. Please email info@generalpracticetraining.co.uk and we will be pleased to chat to you. \nIf working online\, all participants will need access to a laptop or PC. Zoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.
URL:https://devontraininghub.co.uk/event/pain-free-appraisals/2026-11-11
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261124T093000
DTEND;TZID=Europe/London:20261124T130000
DTSTAMP:20260524T202227
CREATED:20240223T125240Z
LAST-MODIFIED:20260226T083554Z
UID:10001881-1795512600-1795525200@devontraininghub.co.uk
SUMMARY:Patients behaving badly – how to manage them effectively
DESCRIPTION:Aim:\nEver replayed that conversation and wished you had handled it better? This workshop will look at practical techniques to help you achieve successful and positive outcomes with those difficult people and/or situations. Techniques learned are immediately applicable to your workplace. \nThis course shows participants how to achieve the win-win situation with their most challenging patients. \nWho should attend the workshop:\nAll non-clinical staff \nLearning outcomes:\nBy the end of the workshop participants will: \n– Understand why people may be difficult\n– Be able to recognise and diffuse a situation before it starts\n– Know how to choose when to be assertive\n– Have more confidence when dealing with difficult people\n– Have discussed situations you may face and how to deal with them in the future\n– Have practised behaviours language to be used\n– Know when to deal with the situation yourself\n– Know when to pass the difficult situation on \nWorkshop format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/patients-behaving-badly-how-to-manage-them-effectively/2026-11-24
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261202T100000
DTEND;TZID=Europe/London:20261202T160000
DTSTAMP:20260524T202227
CREATED:20240223T125858Z
LAST-MODIFIED:20260226T082323Z
UID:10001860-1796205600-1796227200@devontraininghub.co.uk
SUMMARY:Becoming a Leader
DESCRIPTION:Aim:\nThis workshop will empower you with a solid understanding and practical application of\nthree fundamental aspects of leadership: Personal\, Team\, and Task Leadership. Through\ninteractive sessions\, you will learn to enhance your self-awareness\, develop positive\nleadership approaches\, and implement effective strategies to inspire and lead your team\nwhile continuously improving task management. Our focus on soliciting feedback\, lifelong\nlearning\, inclusivity\, and problem-solving will guide you towards becoming an exemplary\nleader who can adeptly navigate the complex landscape of healthcare. \nAt the end of this course delegates will be able to:\n– Clearly define the core requirements of Personal\, Team and Task Leadership\n– Increase their self-awareness and develop a positive approach to leadership\n– Utilise clear methods of getting the best out of their team and those around them\n– Implement working practices that will assist them in becoming a great leader \nWho should attend the workshop:\nThis workshop is particularly suited to participants who want to enhance or develop their\nleadership skills. It will suit people that are relatively new to leadership or are in need of a\nfresh perspective for their leadership role. \nLearning Outcomes:\nAt the end of the workshop\, you will have:\n– Increased their understanding the transition into management\n– Increased their understanding of their role and responsibilities as a manager\n– Increased their self-awareness\n– Explored different styles of management and be aware of their own approach\n– Understood the importance of performance management and their role in it\n– Identified the management skills needed to carry out their role effectively and had the opportunity to practice some of these skills\n– Appraised their existing management skills and have a plan for their ongoing development\n– Consider ways that the learning can be applied back at work \nWorkshop Format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover:\n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/becoming-a-leader/2026-12-02
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20261208T100000
DTEND;TZID=Europe/London:20261208T160000
DTSTAMP:20260524T202227
CREATED:20240223T155124Z
LAST-MODIFIED:20260226T081638Z
UID:10001849-1796724000-1796745600@devontraininghub.co.uk
SUMMARY:HR Skills for Line Managers
DESCRIPTION:Aim\nAll managers should have a good level of understanding of the HR skills needed for managing the employee journey and ensuring employee engagement. This course aims to equip managers with essential HR knowledge and skills. \nWho should attend the workshop:\nManagers\, team leads and staff in a supervisory role\, clinical and non-clinical. \nLearning outcomes\nAt the end of the workshop\, managers will have a solid understanding of: \n– Recruitment – the whole process from attraction\, advertising\, interviewing\, onboarding\, induction\, probation and retention. Including inclusivity and diversity.\n– Managing poor performers – including disciplinary and capability\n– Managing sickness absence\n– Engagement and talent management for a more productive workforce\n– Learning and development – how crucial it is for your workforce and organisation’s future. \nWorkshop format\nThis 1-day workshop will be a balance of tutor input\, group work and discussion. \nThe format will be informal and participative – everyone has an important contribution to make to the discussions.
URL:https://devontraininghub.co.uk/event/hr-skills-for-line-managers/2026-12-08
LOCATION:Live Virtual Course – Zoom
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270113T100000
DTEND;TZID=Europe/London:20270114T160000
DTSTAMP:20260524T202227
CREATED:20240223T124337Z
LAST-MODIFIED:20260226T082043Z
UID:10001855-1799834400-1799942400@devontraininghub.co.uk
SUMMARY:Managing for the First Time
DESCRIPTION:Aim:\nThis two-day course is aimed at anyone who has recently taken up their first management position. It provides a blend of theory and practice\, explores the transition into a management role\, addresses the shift in relationships for people who have been promoted from within their own teams and creates an opportunity to share experiences\, ideas\, and approaches with others in a similar position. \nWho should attend the workshop: \nAll new line managers and supervisors or experienced line managers who would like a refresher. \nLearning Outcomes:\nAt the end of the workshop\, you will have:\n– Increased their understanding the transition into management\n– Increased their understanding of their role and responsibilities as a manager\n– Increased their self-awareness\n– Explored different styles of management and be aware of their own approach\n– Understood the importance of performance management and their role in it\n– Identified the management skills needed to carry out their role effectively and had the opportunity to practice some of these skills\n– Appraised their existing management skills and have a plan for their ongoing development\n– Consider ways that the learning can be applied back at work \nWorkshop Format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover:\n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/managing-for-the-first-time/2027-01-13
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270127T093000
DTEND;TZID=Europe/London:20270127T130000
DTSTAMP:20260524T202227
CREATED:20240223T125240Z
LAST-MODIFIED:20260226T083554Z
UID:10001882-1801042200-1801054800@devontraininghub.co.uk
SUMMARY:Patients behaving badly – how to manage them effectively
DESCRIPTION:Aim:\nEver replayed that conversation and wished you had handled it better? This workshop will look at practical techniques to help you achieve successful and positive outcomes with those difficult people and/or situations. Techniques learned are immediately applicable to your workplace. \nThis course shows participants how to achieve the win-win situation with their most challenging patients. \nWho should attend the workshop:\nAll non-clinical staff \nLearning outcomes:\nBy the end of the workshop participants will: \n– Understand why people may be difficult\n– Be able to recognise and diffuse a situation before it starts\n– Know how to choose when to be assertive\n– Have more confidence when dealing with difficult people\n– Have discussed situations you may face and how to deal with them in the future\n– Have practised behaviours language to be used\n– Know when to deal with the situation yourself\n– Know when to pass the difficult situation on \nWorkshop format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/patients-behaving-badly-how-to-manage-them-effectively/2027-01-27
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270209T100000
DTEND;TZID=Europe/London:20270209T160000
DTSTAMP:20260524T202227
CREATED:20240223T155124Z
LAST-MODIFIED:20260226T081638Z
UID:10001850-1802167200-1802188800@devontraininghub.co.uk
SUMMARY:HR Skills for Line Managers
DESCRIPTION:Aim\nAll managers should have a good level of understanding of the HR skills needed for managing the employee journey and ensuring employee engagement. This course aims to equip managers with essential HR knowledge and skills. \nWho should attend the workshop:\nManagers\, team leads and staff in a supervisory role\, clinical and non-clinical. \nLearning outcomes\nAt the end of the workshop\, managers will have a solid understanding of: \n– Recruitment – the whole process from attraction\, advertising\, interviewing\, onboarding\, induction\, probation and retention. Including inclusivity and diversity.\n– Managing poor performers – including disciplinary and capability\n– Managing sickness absence\n– Engagement and talent management for a more productive workforce\n– Learning and development – how crucial it is for your workforce and organisation’s future. \nWorkshop format\nThis 1-day workshop will be a balance of tutor input\, group work and discussion. \nThe format will be informal and participative – everyone has an important contribution to make to the discussions.
URL:https://devontraininghub.co.uk/event/hr-skills-for-line-managers/2027-02-09
LOCATION:Live Virtual Course – Zoom
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270210T100000
DTEND;TZID=Europe/London:20270210T130000
DTSTAMP:20260524T202227
CREATED:20240205T095530Z
LAST-MODIFIED:20260226T082938Z
UID:10001871-1802253600-1802264400@devontraininghub.co.uk
SUMMARY:Pain Free Appraisals
DESCRIPTION:Aim\nThe dreaded appraisal reviews are coming around again! Let’s take the fear and hard work away and make all appraisals a positive and developmental experience. \nThe aims of this workshop are therefore: \n\nTo help delegates plan for and hold a positive performance review\, ensuring performance is raised to new levels\nTo give delegates the knowledge and confidence needed to raise the performance of their underperforming staff\n\nWho should attend the workshop\n\nManagers. team leads and other staff in a supervisory role\n\nLearning outcomes\nBy the end of the workshop\, participants will have a better understanding of: \n\nThe purpose of the appraisal process\nHow to plan a good performance review\nThe skills needed to hold a positive performance review\nFeedback and coaching techniques to improve performance\n\nThey will also have practised the essential skills and techniques covered. \nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nThis workshop can be run in-house. Please email info@generalpracticetraining.co.uk and we will be pleased to chat to you. \nIf working online\, all participants will need access to a laptop or PC. Zoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.
URL:https://devontraininghub.co.uk/event/pain-free-appraisals/2027-02-10
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270310T100000
DTEND;TZID=Europe/London:20270311T160000
DTSTAMP:20260524T202227
CREATED:20240223T124337Z
LAST-MODIFIED:20260226T082043Z
UID:10001856-1804672800-1804780800@devontraininghub.co.uk
SUMMARY:Managing for the First Time
DESCRIPTION:Aim:\nThis two-day course is aimed at anyone who has recently taken up their first management position. It provides a blend of theory and practice\, explores the transition into a management role\, addresses the shift in relationships for people who have been promoted from within their own teams and creates an opportunity to share experiences\, ideas\, and approaches with others in a similar position. \nWho should attend the workshop: \nAll new line managers and supervisors or experienced line managers who would like a refresher. \nLearning Outcomes:\nAt the end of the workshop\, you will have:\n– Increased their understanding the transition into management\n– Increased their understanding of their role and responsibilities as a manager\n– Increased their self-awareness\n– Explored different styles of management and be aware of their own approach\n– Understood the importance of performance management and their role in it\n– Identified the management skills needed to carry out their role effectively and had the opportunity to practice some of these skills\n– Appraised their existing management skills and have a plan for their ongoing development\n– Consider ways that the learning can be applied back at work \nWorkshop Format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover:\n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/managing-for-the-first-time/2027-03-10
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20270318T093000
DTEND;TZID=Europe/London:20270318T130000
DTSTAMP:20260524T202227
CREATED:20240223T125240Z
LAST-MODIFIED:20260226T083554Z
UID:10001883-1805362200-1805374800@devontraininghub.co.uk
SUMMARY:Patients behaving badly – how to manage them effectively
DESCRIPTION:Aim:\nEver replayed that conversation and wished you had handled it better? This workshop will look at practical techniques to help you achieve successful and positive outcomes with those difficult people and/or situations. Techniques learned are immediately applicable to your workplace. \nThis course shows participants how to achieve the win-win situation with their most challenging patients. \nWho should attend the workshop:\nAll non-clinical staff \nLearning outcomes:\nBy the end of the workshop participants will: \n– Understand why people may be difficult\n– Be able to recognise and diffuse a situation before it starts\n– Know how to choose when to be assertive\n– Have more confidence when dealing with difficult people\n– Have discussed situations you may face and how to deal with them in the future\n– Have practised behaviours language to be used\n– Know when to deal with the situation yourself\n– Know when to pass the difficult situation on \nWorkshop format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/patients-behaving-badly-how-to-manage-them-effectively/2027-03-18
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
END:VCALENDAR