Primary Care Health and Wellbeing Directory

Local Support (Devon and South West England)


Professional Support Service Devon LMC

A confidential and discrete support service from individual members of the leadership team. Devon LMCs Professional Support Network provides confidential support and guidance to anyone in a leadership position in General Practice whether they are a GP, Manager, or Practice Nurse. You might be struggling with internal strife in a partnership, with burnout, or your personal workload may threaten to become unmanageable. Our network of Professional Support Officers provides agile support tailored to the needs of the individual.

Confidential inbox: confidentialsupportline@devonlmc.co.uk


Leadership & Management Support Devon LMC

Our Leadership and Management Support Service is there to support the 'team' when things have become difficult and may lead to serious problems, or when there is an issue too difficult to deal with alone. When requested, the LMC will set up an initial meeting to discuss the issue and then develop a plan with you to work towards resolution

https://www.devonlmc.co.uk/support-services

01392 834020


Mentoring & Peer Support Devon LMC

Bringing together the wisdom and experience of our members to inspire and nurture the next generation of leaders in General Practice. For General Practitioners - The LMC is currently setting up a Mentoring  Scheme specifically for GPs new to General Practice and having undertaken the Next Generation GP Leadership Programme. To inspire and nurture the next generation we are seeking GP volunteers to register as mentors which will allow the LMC Support Hub to match mentors with mentees. If you are interested in volunteering, we would love to hear from you!  For Practice Managers - There is an active network of very experienced Practice Managers who can be called upon for peer support for those Managers new to the role or struggling with professional challenges. We have recently set up an Action Learning Set for a group of Practice Managers new to General Practice and who have recently completed our 'Introduction to General Practice Course'.

https://www.devonlmc.co.uk/support-services 

01392 834020


GP Coaching

Developing Individuals to enhance professional performance. We are currently running a dedicated GP Coaching Programme funded by NHS England. It is primarily aimed at GPs who have reached a crossroads in their career and would value a series of structured sessions to support their development. The scheme can be accessed directly through the LMC office and following an initial telephone discussion to assess suitability, GPs will be offered up to 4 x 1 hour coaching sessions with an ILM5 or equivalent level qualified coach.

https://www.devonlmc.co.uk/support-services

01392 834020


Devon Wellbeing Hub

The Hub is operated by staff from Devon Partnership NHS Trust, who are working on behalf of the Devon Integrated Care System, in collaboration with Livewell Southwest and Devon CCG.

The Hub operates between 9am and 4.30pm Monday to Friday, and we aim to respond to any emails or 

messages received out of hours on the next working day. Devon Wellbeing Hub Get in touch by emailing dpt.devonwellbeing@nhs.net or by calling 0300 303 5455


First Response 24/7 Helpline (Plymouth)

Livewell Southwest’s First Response Service is a 24/7 helpline providing advice, support and signposting for people experience mental health difficulties.

0800 923 9323

First Response 24/7


First Response Service (Devon)

The First Response Service (FRS) puts you and your mental health first, providing a service seven days a week, 365 days a year. The service is an urgent mental health service for people with mental health and learning disability needs.

0808 196 8708 

First Response Service | DPT


ShinyMind App (Devon)

The ShinyMind app is a wellbeing and resilience app which includes a wide variety of resources including daily gratitude, journaling, resilience board and masterclasses to name a few! Masterclasses are available in several formats including video, audio and text.

To sign up and obtain a free licence to the app email sarah.harris60@nhs.net


The HOPE Programme (South West)

The HOPE programme is FREE course that helps you to focus on you as a person. It helps you to discover new strengths and rediscover old ones to keep yourself well. Courses are now offered face-to-face, virtually using MS Teams, or digitally.

Course offers and booking 

https://www.torbayandsouthdevon.nhs.uk/services/hope-programme/book-onto-a-hope-course/


Covid-19


Coping with going into work during coronavirus

If you’re going into work during the coronavirus pandemic, our guidance may help you feel more able to cope. Our information provides tips for understanding difficult feelings, taking care of your mental wellbeing and where to find support.

Coping with going into work during coronavirus


Beat COVID: Get Prepared

Get prepared is an online campaign designed to help healthcare workers keep a healthy mind and body during the COVID-19 pandemic. The content is regularly updated and includes mindfulness, home workouts, yoga, sleep tips and nutrition advice, all geared towards quarantine and COVID related issues. Contributors include frontline staff who have kindly volunteered their time, and members of the British Medical Association. 

Home | Beat COVID: Get Prepared


Mental Health at Work – Our Frontline

Our Frontline is here to provide 24/7 emotional support, by call or text with trained volunteers, or online resources, to all the workers who have been on the frontline throughout the COVID-19 pandemic. Our Frontline is a partnership between Shout, Samaritans, Mind, Hospice UK and The Royal Foundation of the Duke and Duchess of Cambridge.

Our Frontline – Mental Health At Work


Frontline19

Free & Confidential Psychological Support Service for people working in the NHS & frontline services in the UK.

https://www.frontline19.com/


Mental Wellbeing


SHOUT – Practitioner Health

Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Text 85258 available 24/7 - Practitioner Health


Samaritans

A free wellbeing support helpline operated by the Samaritans and available from 7.00am – 11.00pm seven days a week, providing confidential listening from trained professionals.

Helpline 0800 069 6222

A 24/7 text alternative to the above helpline - NHS staff can simply text FRONTLINE to 85258.


Stay Alive App

NHS and social care staff have free access to the Stay Alive app which aims to provide help to people with existing mental health concerns, suicidal thoughts, and those struggling in self-isolation. It provides information to help colleagues stay safe, including advice for people concerned about someone else who may be considering suicide.

Available for free through the App Store and Google Play, the app is fully functional for offline use once downloaded. Users also have the option to create a profile to synchronise their data for use with the online version 


SilverCloud

SilverCloud Health is a leading digital mental health company offering free wellbeing support for all NHS staff and their families.

To access SilverCloud use access code: NHS2020


Headspace

Headspace is a science-backed app in mindfulness and meditation, providing unique tools and resources to help reduce stress, build resilience, and aid better sleep.

https://www.headspace.com/nhs Individuals with registered NHS email addresses (nhs.net, nhs.uk, nhsemployers.org, hscni.net, scot.nhs.uk, doctors.org.uk, and uk.issworld.com) can qualify for this benefit. FAQs and support for more information.


Every Mind Matters


There are little things we can all do to help look after our mental health. Having good mental health helps us relax more, achieve more, and enjoy our lives more. We have expert advice and practical tips to help you look after your mental health and wellbeing, so discover what works for you.

Every Mind Matters - NHS (www.nhs.uk)

Get your Mind Plan


Unmind 


Unmind is a mental health platform that empowers staff to proactively improve their mental wellbeing. Using scientifically backed assessments, tools and training you can measure and manage your personal mental health needs, including digital programmes designed to help with stress, sleep, coping, connection, fulfilment and nutrition.

nhs.unmind.com/signup Sign up with your NHS email address, download the Unmind app from your app store - your organisation name is NHS 


Duty to Care


NHS workers can access free online sessions to improve and sustain mental health and wellbeing by registering on the Duty to Care website. Content includes help and support from CBT therapists, psychotherapists, mindfulness teachers, meditation experts, breath work experts, homeopaths, immunologists, nutrition coaches, hypnotherapists, and healers.

Free online sessions here


Sleepio


Sleepio is a clinically evidenced sleep improvement programme that is fully automated and highly personalised, using cognitive behavioural techniques to help improve poor sleep.

http://sleepio.com/nhs-staff Sign up for an account using your name and email address. Click ‘Personalise Sleepio’ to get started. 


Daylight 


Daylight is a smartphone-based app that provides help to people experiencing symptoms of worry and anxiety, using evidence-based cognitive behavioural techniques, voice, and animation.

http://trydaylight.com/nhs-staff Sign up for an account using your name and email address.


How are you feeling NHS? 


How are you feeling NHS? toolkit is an easy-to-use resource that was developed with NHS staff to encourage conversation in the workplace and enable us to talk openly and regularly about emotional health.

How are you feeling NHS? toolkit | NHS Employers


Mind 


The charity Mind provides advice and support to empower anyone experiencing a mental health problem.


Mental Health at WorkUrgent Help - Mind’s Urgent help tool provides activities and resources to help you understand and manage your situation.


Liberate Meditation App

Liberate Meditation is an app that offers culturally sensitive and diverse meditations that have been curated by the BME community. The app aims to help reduce anxiety, alleviate stress, and promote rest. It is the #1 meditation app for POC/BAME communities

NHS staff can subscribe to the Liberate app for free Create an account using your NHS email address. 


NHS – How to be happier


Try our 6 tips to help you be happier, more in control, and able to cope better with life's ups and downs.

How to be happier - NHS (www.nhs.uk)


Thrive App 

Thrive uses games to track your mood and teach you methods to take control of stress and anxiety. Learn relaxation techniques like meditation and deep breathing to help you cope better with stressful situations and manage negative thoughts.

The app can be downloaded free from the App Store, Google Play, or the developer's website


WorryTree App

The WorryTree app aims to help you take control of worry wherever you are. You can use the app to record whatever you feel worried about. It uses cognitive behavioural therapy (CBT) techniques to help you notice and challenge your worries. It can also help you create an action plan for managing worry.

The app can be downloaded free from the App Store, Google Play, or the developer's website WorryTree Mobile App — WorryTree (worrytree.com)


Chill Panda

Learn to relax, manage your worries and improve your wellbeing with Chill Panda. The app measures your heart rate and suggests tasks to suit your state of mind. Tasks include simple breathing techniques and light exercises to take your mind off your worries.

The app can be downloaded free from the App Store or Google Play


Cove App

Create music to capture your mood and express how you feel with the Cove app. Instead of words, create music to reflect emotions like joy, sadness, calm and anger. You can store your music in a personal journal or send them to someone and let the music do the talking.

The app can be downloaded free from the App Store


distrACT App

The distrACT app gives you easy, quick and discreet access to information and advice about self-harm and suicidal thoughts. The content has been created by doctors and experts in self-harming and suicide prevention.

The app can be downloaded free from the App Store, Google Play, or the developer's website 


Marbles – Lost and Found Info Hub

It’s OK not to be OK. Information hub and directory – ADHD, Asperger’s and Autism, Hoarding, LGBTQ+, Veterans and more. 

Info Hub (marbleslostandfound.co.uk)


Physical Wellbeing


OneYou

The One You website highlights the importance about health and encourages you to make changes to manage and maintain mental health. You can take online quizzes to see what your heart age is, how

to improve calculate your BMI and discover simple steps to being healthier.It also has information to support you with your blood pressure, diabetes checks and where you can access NHS health checks.

One You website


#DoingOurBit fitness platform 


A new wellbeing initiative that offers free virtual fitness classes specifically to NHS staff has been set up by West Midlands Clinical Research Network (part of The Royal Wolverhampton NHS Trust). NHS staff can access a collection of fitness videos to do at home to keep up their fitness and encourage a more active lifestyle.


Fit 4 the fight members area. Use your NHS email address to sign up


Better Health 

Healthy changes start with little changes. Whether you want to lose weight, get active or quit smoking, Better Health is here with lots of free tools and support.

Better Health - NHS (www.nhs.uk)


Movement for Modern Life

This is a British online yoga platform that brings together world class yoga teachers, inspired movement and mindfulness into your home or a place of comfort. It encourages its members to look after their physical health, in order to promote good mental health and wellbeing. NHS staff are being offered free access to a range of resources, including breathwork sessions, stress reduction classes which can be done at a time convenient to you, in your home or in the workplace, a selection of energising morning classes and evening classes that aim to help you wind down or recharge.

Movement for Modern Life Use your NHS email address to sign up. 


Bridge4 Exercise with Physios

Access free live online classes, via Zoom, to help everyone exercise during this difficult period. There are classes for every level of fitness with on-screen physios.

Online classes here


Home and Work Life Balance


What Matters to Me – Our Practice Team

Individual coaching support is available with a highly skilled and experienced coach. This will be a space for you to offload the demands of whatever you are experiencing and be supported in developing practical strategies for dealing with this. It might be that through a one-off conversation you have all the strategies you need to cope with your situation and stay well. Or you might find a few sessions helpful. It is all led by you.

NHS England - Looking after you too


Project5


Project5 is a not-for-profit offering, that provides a unique service to NHS staff. Their offer, which is provided by highly skilled and trained coaches, psychologists, therapists etc, is to work with staff through free 1-to-1 sessions, for those who are finding work hard, are sleeping less, are eating more, and are showing the early signs of strain.

This offer is open to all NHS staff and can be accessed here.


Cityparent’s


Cityparents’ programme offers expertise and support to help you balance work with family life. Their online programme of support and resources to NHS employees is currently without charge. The programme is positive and practical support for working parents, delivered through expert-led webinars/seminars, advice, peer insights, online articles, blogs, and podcasts.

Cityparents - Complete your registration using your work email address 


MHFA England – Mental Health Resources for Remote Working


Guidance to support your mental health while working from home.

Mental health resources for remote working  · MHFA England


Relationships and Domestic Violence


Refuge

Refuge is the UK's largest single provider of domestic and gender-based violence services. The National Domestic Violence Helpline, run in partnership between Women's Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues, and others calling on their behalf.

808 2000 247 Refuge National Domestic Abuse Helpline (nationaldahelpline.org.uk)Live Chat (15:00-22:00) If you are in an emergency, call 999


Bright Sky

Bright Sky is a free to download mobile app providing support and information for anyone who may be in an abusive relationship or those concerned about someone they know

You can access the app and information in the Apple store and in Google Play


Bereavement


Relate


Relate provides relationship support for people of all ages, backgrounds, and sexual orientations.

Relate | The relationship people


Hospice UK #ourNHSpeople

Fully qualified and trained bereavement specialists are available to support with bereavement and wellbeing issues relating to loss experienced through work. NHS staff will be offered up to three sessions with the same counsellor and onward support to staff mental health services if needed. The ten-step protocol guidance. This is to provide staff with a clear process that outlines the steps that must be taken following the death of a colleague.

A confidential bereavement support line, operated by Hospice UK and free to access from 8:00am – 8:00pm, seven days a week on 0300 303 4434 You can access more information and guides on bereavement support during COVID-19


Social Care Workforce


The Care Workforce 

This single digital hub for social care workers will have access to relevant updates, guidance, support and discounts. It will provide: the latest guidance, wellbeing support and advice needed to protect themselves from COVID-19 and keep themselves well access to learning resources on infection control as well as practical advice and support for mental wellbeing offers available to NHS and social care staff.

It is available for anyone working in social care in England and can be downloaded from the Apple App Store and Google Play Store, as well as being accessible online.


Managers and Senior Leaders – supporting your staff


Leadership Circles 


NHS England and NHS Improvement has launched Leadership circles, which offer time and a reflective space specifically for those with a responsibility for managing others. The circles are short, themed, and interactive online sessions based on 10 evidence-based principles for leading compassionately during COVID-19 a multi-disciplinary, interactive space for people managers at all levels to come together, share their experiences and be heard draw on practices including Schwartz Rounds and care circles often used by clinicians’ signpost to evidence-based guidance, tools, coaching, and mentoring support to line managers and leaders.

Register here to secure your place. For more information or support, contact: england.covid19managerssupport@nhs.net


Mental Health at Work Toolkit


As a manager, be kind, and as a parent, be kind to yourself. Support resources toolkit.

Juggling work and parenting: support for managers and staff – Mental Health At Work


Looking after you too – wellbeing coaching 


Individual coaching is available with a skilled and experienced coach who will work with you to discuss any area of your wellbeing that you would like to address. They will listen, ask questions, and support you to develop practical strategies to cope with your situation and stay well.

NHS England - Looking after you too– simply register and book a coaching session Sessions are available Monday to Friday between 8am and 10pm and on Saturday and Sunday between 10am and 6pm The first session will last up to 45 minutes


BMA Wellbeing Support Services

Free and confidential 24/7 counselling and peer support services open to all doctors and medical students (regardless of BMA membership) plus their partners and dependents.

0330 123 1245 Your wellbeing (bma.org.uk)


Medical Protection – Counselling Service


ICAS's in-house telephone counselling provides immediate access to support 24 hours a day, 7 days a week, and face-to-face counselling sessions can be arranged near to you and at your convenience, all funded by Medical Protection.

Counselling service (medicalprotection.org)


Financial Wellbeing 


Government Advice 


The government has provided information and guidance on what financial support may be available to you.

Coronavirus (COVID-19): guidance and support - GOV.UK (www.gov.uk) 


Step Change


Step Change provides free advice and practical solutions on debt and how it affects you.

StepChange Debt Charity - Free Expert Debt Advice. 


The Money Charity


The Money Charity aims to help people to better manage their money.

The Money Charity - Financial Wellbeing + Financial Education


Money Saving Expert


Money Saving Expert has dedicated financial information for COVID-19 including: employment advice , help with finance and bills

Money Saving Expert: Credit Cards, Shopping, Bank Charges, Cheap Flights and more


The Debt Advice Foundation


The Debt Advice Foundation is a registered national debt advice and education charity offering free, confidential support and advice to anyone worried about loans, credit, and debt. 

Debt Advice Foundation - Call Our Debt Advisers Free On 0800 043 40 50


MIND – Money and Mental Health 


Worries about money can have an impact on your mental health. And your mental health can affect how you manage your money. Learn more about how the two affect each other, and get tips for getting to know your money and mood patterns.

Money and mental health - Mind