Devon Training Hub has developed a series of teaching sessions for all primary care staff on EDI. These are open to all PCNs looking to expand their knowledge, understanding and practice in this area, and are aimed at a mixed clinical & non-clinical audience. These sessions will take 2 hours and are a mix of face-face and virtual sessions.
The training series is made up of 4 modules exploring some key areas of EDI:
Module 1: Cultural Awareness, Microaggressions and Allyships/bystander
The focus of this session is on cultural awareness and related microaggressions (when someone says something that potentially offends due cultural misunderstanding). The session also covers how reception staff could respond if a patient says something which could be interpreted as racist about a member of our team.
Module 2: LGBTQ+ inclusion
The focus of this session is to give delegates confidence in their own understanding of this topic and the actions they take. Facilitator will bring his own lived experience.
We are going to talk about inclusive language, terminology and challenges faced within the community. The main aim is to give delegates tools to challenge non-inclusive behaviour.
Module 3: Inclusive Communication in Disability
The focus of this session is to give delegates confidence in their own understanding of this topic and the actions they take. Delegates will listen to what disable people have to say about their disability to facilitate understanding.
We are going to talk about understanding the inclusive language, terminology and challenges faced by disabled people. The main aim is to give delegates tools to challenge non-inclusive behavior and what language and style of language to use at the workplace.
Module 4: Digital Accessibility
The focus of this session is to explore how disable people access the common Microsoft office tools and understand challenges they face when attending virtual meeting and PowerPoint presentations to facilitate understanding.
Facilitators will provide practical advice/tips to use in face-to-face presentations and via Microsoft Teams. Also, practical advice on Word, PowerPoint and when creating Emails; understanding the challenges faced by disabled people when we do not follow the accessibility style. Delegates will be given practical tools to improve accessibility when we are communicating to patients and c