Health and Wellbeing Coaches (HWBCs) will predominately use health coaching skills to support people with lower levels of patient activation to develop the knowledge, skills, and confidence to become active participants in their care so that they can reach their self-identified health and wellbeing goals. They may also provide access to self-management education, peer support and social prescribing.
HWBCs will use a non-judgemental approach that supports the person to self-identify existing issues and encourages proactive prevention of new and existing illnesses. This approach is based on using strong communication and negotiation skills, supports personal choice and positive risk-taking, addresses potential consequences, and ensures people understand the accountability of their own decisions based on what matters to the person.
Key Information
Scope of Practice
Work alongside people to coach and motivate them through multiple sessions, supporting them to self-identify their needs, set goals, and help them to implement their personalised health and care plan.
Uses coaching skills to support people to make conscious and informed health choices, change behaviours and encourage proactive management and prevention of illness.
Works closely with MDT colleagues, including link workers, to provide access to self-management education, peer support and social prescribing.
Training Requirements
Undertaking or qualified from appropriate four-day health coaching training as accredited by the Personalised Care Institute.
Funding
Health and Wellbeing Coaches are reimbursable under the ARRS scheme.
Supervision Requirements
A named first point of contact in the PCN (including a GP). Should have access to monthly supervision from an appropriate member of the MDT including an advanced practitioner and health coaching mentor. Group coaching supervision is also encouraged.
Further guidance on supervision, education and training can be found in the workforce development framework for health and wellbeing coaches.
Devon Training Hub have recently produced a summary guide covering the supervision of all roles including GPs, Nurses, Non-Medical Prescribers, Advanced Practitioners and new roles funded through the ARRS scheme.
The guide contains the latest information on supervision requirements for each role, which team members of the team can supervise them, & details of training requirements & CPD opportunities for supervisors.
Learning & Development
Links & Resources
Wellbeing & Coaching for Personalised Care Roles
Devon Wellbeing Hub. If you are struggling with any aspect of your wellbeing at all, or you lead a team who would benefit from support, find out more about Devon Wellbeing Hub can help you.
There are a range of resources to help support your own health & wellbeing on the NHS People website.
Confidential support is also available by phone on 0800 06 96 222 (7am-11pm) for any general support, or 0300 303 4434 (8am-8pm) for bereavement-specific support.
For support by text message, text ‘FRONTLINE’ to 85258 (available 24 hours a day, seven days a week).
Devon Training Hub Offers
Check Ins for New Starters within Devon’s PCN Personalised Care Workforce
Devon Training Hub is hosting regular virtual check ins for anyone who is in their first year of employment within a PCN Personalised Care Workforce role. Typically, this workforce group will include Social Prescribers, Health & Wellbeing Coaches and Care Co-ordinators.
The check ins will be an informal, safe space for new starters to meet, share experiences and provide peer support to one another. Becki White, our Personalised Care Fellow will be facilitating these sessions and will be able to provide advice, support and information for any induction, training and job role queries you may have. Please contact us for more details.
Web-Based Collaborative for Devon’s PCN Personalised Care Workforce
A Devon wide Microsoft Teams Channel has been created for Personalised Care roles (Social Prescribers, Health and Wellbeing Coaches and Care co-ordinators) and Personalised Care Role Team Leads. This web-based collaborative is utilised for Personalised Care roles across Devon to communicate and connect with an intention to share best practice, create new knowledge, and support one another! The channel is used to share the Personalised Care Community of Practice dates and to also share relevant updates and useful information. Please contact us if you would like access to this collaborative.
Learning and Developing Community of Practice for Devon PCNs Personalised Care Workforce
If you are currently within a Personalised Care role (Social Prescribers, Health and Wellbeing Coaches and Care co-ordinators) or are someone who leads a team of personalised care roles within a PCN, you are invited to our Community of Practices to communicate and connect with colleagues across Devon. The intention of these Community of Practices is to share best practice, create new knowledge, and support one another! There is a separate Community of Practice for Social Prescribers, Health and Wellbeing Coaches & Wellbeing Team Leads. Please contact us if you would like access to any of these Community of Practices.
