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DTSTART;TZID=Europe/London:20251211T093000
DTEND;TZID=Europe/London:20251211T130000
DTSTAMP:20260504T232746
CREATED:20240515T132757Z
LAST-MODIFIED:20260226T083249Z
UID:10001473-1765445400-1765458000@devontraininghub.co.uk
SUMMARY:Giving Great Customer Care over the Phone
DESCRIPTION:Aim\nThe aim of this course is to refresh your telephone skills to ensure that you represent your organisation with professionalism. \nThe workshop helps you brush up on your telephone answering skills. If you have ever wished you could think of the right words quickly and professionally whilst on the telephone\, this course is for you. \nYou will also learn how positive language will help you to feel and sound more confident in the future. \nWho should attend the workshop\nAll staff \nLearning outcomes\nBy the end of the workshop participants will know more about: \n\nHow to create a professional impression on the phone\nBeing clear and concise and getting the message across\nTaking control of the call\, and taking responsibility
URL:https://devontraininghub.co.uk/event/giving-great-customer-care-over-the-phone/2025-12-11
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251210T200000
DTEND;TZID=Europe/London:20251210T210000
DTSTAMP:20260504T232746
CREATED:20251205T103008Z
LAST-MODIFIED:20251205T103008Z
UID:10001755-1765396800-1765400400@devontraininghub.co.uk
SUMMARY:Permission to Pause - Shapes Toolkit
DESCRIPTION:A free 60-minute sanctuary for doctors – a quiet hour in the middle of winter where your role can fall away and you can reappear.\nWith Dr Rachel Morris\, host of the You Are Not A Frog Podcast\, and former GP\, Dr Caroline Walker\, founder of The Joyful Doctor and an NHS-based psychiatrist\, and Dr Sarah Coope\, Director of the Shapes Toolkit Programme\, former GP and Mediator.\nSign up here:Permission to Pause
URL:https://devontraininghub.co.uk/event/permission-to-pause-shapes-toolkit
LOCATION:Live Virtual Course – Zoom
ORGANIZER;CN="Shapes Toolkit":MAILTO:admin@shapestoolkit.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251210T130000
DTEND;TZID=Europe/London:20251210T140000
DTSTAMP:20260504T232746
CREATED:20251028T134523Z
LAST-MODIFIED:20251028T134523Z
UID:10001678-1765371600-1765375200@devontraininghub.co.uk
SUMMARY:Lunch & Learn Sessions - People Promise in General Practice & Staff Survey
DESCRIPTION:Lunch & Learn Sessions – People Promise in General Practice & Staff Survey \n  \nA course of three lunch and learn sessions aimed at managers and partners within general practice who have responsibility for staff. These sessions will introduce The People Promise and support you to effectively \, in turn allowing you to develop retention action plans that provide staff with the support they require to develop fulfilled careers in general practice. \n  \n18th November (1pm-2pm) Sign up here \n\nIntroduction to the People Promise & Staff Survey.\nMaximising staff participation in the survey.\n\n  \n10th December(1pm-2pm) Sign up here \n\nInterpreting the staff survey results\nImplementing the People Promise in General Practice\n\n  \n5th February 2026 (1pm-2pm) Sign up here \n\nResponding to the survey results\, identifying themes and developing an action plan to address them\nOther support available on People Promise & Staff Survey (get involved in 2026)
URL:https://devontraininghub.co.uk/event/lunch-learn-sessions-people-promise-in-general-practice-staff-survey-2
LOCATION:Live virtual Course- Teams
ORGANIZER;CN="Devon Training Hub":MAILTO:devon.traininghub@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251210T120000
DTEND;TZID=Europe/London:20251210T140000
DTSTAMP:20260504T232746
CREATED:20240522T155622Z
LAST-MODIFIED:20260224T091102Z
UID:10001460-1765368000-1765375200@devontraininghub.co.uk
SUMMARY:HR Brief Bites 4: Managing underperforming staff: from informal steps to dismissal
DESCRIPTION:Frustrated by underperforming team members and unsure how to turn it around effectively? \nIn this workshop\, we address the crucial skill of effectively handling underperformance in the workplace. This concise yet comprehensive session is tailored for line managers\, covering essential strategies from initiating informal discussions to understanding the formalities of the dismissal process. We focus on providing practical tools and legal insights to help you confidently support staff improvement and make informed decisions when you need to progress to a formal process. \nThis short workshop will help you as a line manager to: \n\nKnow how to initiate informal discussions with staff\nUnderstand the legal framework you must follow\nLearn from the experts about tips and techniques to make the process as easy as possible.
URL:https://devontraininghub.co.uk/event/hr-brief-bites-4-managing-underperforming-staff-from-informal-steps-to-dismissal/2025-12-10
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251209T100000
DTEND;TZID=Europe/London:20251209T160000
DTSTAMP:20260504T232746
CREATED:20240223T155124Z
LAST-MODIFIED:20260226T081638Z
UID:10001463-1765274400-1765296000@devontraininghub.co.uk
SUMMARY:HR Skills for Line Managers
DESCRIPTION:Aim\nAll managers should have a good level of understanding of the HR skills needed for managing the employee journey and ensuring employee engagement. This course aims to equip managers with essential HR knowledge and skills. \nWho should attend the workshop:\nManagers\, team leads and staff in a supervisory role\, clinical and non-clinical. \nLearning outcomes\nAt the end of the workshop\, managers will have a solid understanding of: \n– Recruitment – the whole process from attraction\, advertising\, interviewing\, onboarding\, induction\, probation and retention. Including inclusivity and diversity.\n– Managing poor performers – including disciplinary and capability\n– Managing sickness absence\n– Engagement and talent management for a more productive workforce\n– Learning and development – how crucial it is for your workforce and organisation’s future. \nWorkshop format\nThis 1-day workshop will be a balance of tutor input\, group work and discussion. \nThe format will be informal and participative – everyone has an important contribution to make to the discussions.
URL:https://devontraininghub.co.uk/event/hr-skills-for-line-managers/2025-12-09
LOCATION:Live Virtual Course – Zoom
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251204T130000
DTEND;TZID=Europe/London:20251204T140000
DTSTAMP:20260504T232746
CREATED:20251106T083256Z
LAST-MODIFIED:20251106T083256Z
UID:10001697-1764853200-1764856800@devontraininghub.co.uk
SUMMARY:Understanding the NHS Sexual Safety Charter – Assurance Framework for Managers
DESCRIPTION:Date:  Thursday 4th December 2025 \nTime:  1pm \nLocation:  On Teams \n  \nThis one-hour session is designed for managers who want to understand the requirements of the NHS Sexual Safety Charter and their role in ensuring compliance. You will learn about key principles\, manager responsibilities\, and practical steps to create a safe\, respectful environment for patients and staff. The session will also provide a practical action checklist and time for discussion\, giving you the knowledge and tools to support sexual safety within your team. \nTo register for this event:  Lunch & Learn registration – Understanding the NHS Sexual Safety Charter
URL:https://devontraininghub.co.uk/event/understanding-the-nhs-sexual-safety-charter-assurance-framework-for-managers
LOCATION:Live virtual Course- Teams
ORGANIZER;CN="Devon Training Hub":MAILTO:devon.traininghub@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251204T130000
DTEND;TZID=Europe/London:20251204T140000
DTSTAMP:20260504T232746
CREATED:20251020T081749Z
LAST-MODIFIED:20251031T120946Z
UID:10001667-1764853200-1764856800@devontraininghub.co.uk
SUMMARY:GP Return to Work Programme – Perfectionism & Imposter Syndrome.
DESCRIPTION:Purpose: \n\nProvide support and practical strategies\nAddress stressors like workload\, confidence\, guilt\, and logistics\nPromote a sense of community\nEnable confidence in balancing parenthood and professional roles\n\n\nMonday 1st December \nPerfectionism & Imposter Syndrome. \nFocus: Recognising these patterns\, shared experiences\, strategies. \nSpeaker: Coach with experience in this area \nSign up here: https://forms.office.com/e/1b83D8VtJb
URL:https://devontraininghub.co.uk/event/gp-return-to-work-programme-perfectionism-imposter-syndrome
LOCATION:Live virtual Course- Teams
ORGANIZER;CN="Devon Training Hub":MAILTO:devon.traininghub@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251204T100000
DTEND;TZID=Europe/London:20251204T160000
DTSTAMP:20260504T232746
CREATED:20240223T125858Z
LAST-MODIFIED:20260226T082323Z
UID:10001455-1764842400-1764864000@devontraininghub.co.uk
SUMMARY:Becoming a Leader
DESCRIPTION:Aim:\nThis workshop will empower you with a solid understanding and practical application of\nthree fundamental aspects of leadership: Personal\, Team\, and Task Leadership. Through\ninteractive sessions\, you will learn to enhance your self-awareness\, develop positive\nleadership approaches\, and implement effective strategies to inspire and lead your team\nwhile continuously improving task management. Our focus on soliciting feedback\, lifelong\nlearning\, inclusivity\, and problem-solving will guide you towards becoming an exemplary\nleader who can adeptly navigate the complex landscape of healthcare. \nAt the end of this course delegates will be able to:\n– Clearly define the core requirements of Personal\, Team and Task Leadership\n– Increase their self-awareness and develop a positive approach to leadership\n– Utilise clear methods of getting the best out of their team and those around them\n– Implement working practices that will assist them in becoming a great leader \nWho should attend the workshop:\nThis workshop is particularly suited to participants who want to enhance or develop their\nleadership skills. It will suit people that are relatively new to leadership or are in need of a\nfresh perspective for their leadership role. \nLearning Outcomes:\nAt the end of the workshop\, you will have:\n– Increased their understanding the transition into management\n– Increased their understanding of their role and responsibilities as a manager\n– Increased their self-awareness\n– Explored different styles of management and be aware of their own approach\n– Understood the importance of performance management and their role in it\n– Identified the management skills needed to carry out their role effectively and had the opportunity to practice some of these skills\n– Appraised their existing management skills and have a plan for their ongoing development\n– Consider ways that the learning can be applied back at work \nWorkshop Format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover:\n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/becoming-a-leader/2025-12-04
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251204T080000
DTEND;TZID=Europe/London:20251204T170000
DTSTAMP:20260504T232746
CREATED:20251204T153416Z
LAST-MODIFIED:20251204T153416Z
UID:10001748-1764835200-1764867600@devontraininghub.co.uk
SUMMARY:Virtual Induction Programme A one-day introduction to General Practice
DESCRIPTION:Who is it for? \nAll staff new to General Practice – whether clinical or non-clinical\, with or without previous NHS experience. \nWhy enrol? \nFast-track your team’s onboarding with a comprehensive\, consistent\, Induction aligned with CQC expectations.  Our virtual programme equips new starters with the essential knowledge and context to thrive in primary care and PCN’s from day one. \nWhat is included: \n\nUnderstanding General Practice\n\nThe history of the NHS & the evolution of GP Practice\nHow GP Practices fit into the wider health system\n\n\nPrimary Care Networks & ARRS roles\n\nTeam Structure\, shared services\, and collaboration\n\n\nKey Stakeholders & Influencers\n\nWho we work with and how they shape care delivery\n\n\nGP Practice Finance & Regulation\n\nHow practices are funded\, monitored and supported\n\n\nCompliance essentials\nGDPR\, confidentiality\, safeguarding\, QOF\, IIF\nWorking in the NHS\n\nStaff benefits\, mandatory training\, health & Safety\, EDI & sexual safety\n\n\nWellbeing & resilience\n\nTools & tips to stay well in a busy working environment\n\n\nAbout Devon Training Hub\n\nHow we support your development & career growth\n\n\nReflective Practice\n\nEmbedding learning to support long-term success\n\n\n\nSign up here
URL:https://devontraininghub.co.uk/event/virtual-induction-programme-a-one-day-introduction-to-general-practice-8
LOCATION:Live virtual Course- Teams
ORGANIZER;CN="Devon Training Hub":MAILTO:devon.traininghub@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251203T190000
DTEND;TZID=Europe/London:20251203T203000
DTSTAMP:20260504T232746
CREATED:20250729T085705Z
LAST-MODIFIED:20250729T085705Z
UID:10001553-1764788400-1764793800@devontraininghub.co.uk
SUMMARY:Contraception Update - 3rd December 2025 - 19:00 to 20:30 - Hosted by LDC
DESCRIPTION:Contraception Update – 3rd December 2025 – 19:00 to 20:30\nLive virtual training session hosted in Zoom. \nWith Faculty of Sexual and Reproductive Healthcare Registered Trainer\, Dr Jane Davis.\nSuitable for:  \nPrimary Care Nurses.  This course is most suitable for those who are initiating or reissuing contraception. \nWe are very excited to be offering this Contraception Update to our Learning and Development Centre catalogue!  This has been kindly produced and will be delivered by Faculty of Sexual and Reproductive Healthcare registered trainer\, Dr Jane Davis. \nCourse Aims: \nTo build on the basic overview of current best practice in provision of contraception within Primary Care. An opportunity for learners to apply their knowledge to clinical scenarios and to discuss anonymised case studies. \n(NB. this course does not provide a qualification for delivering contraceptive services\, for further clinical training please visit www.fsrh.org) \nBy the end of this session\, learners will be able to:  \n1. Know the latest updates in current contraceptive choices \n2. Feel confident trouble shooting common contraceptive problems. \n3. Practice within own level of professional competence and refer as needed. \nTimings: \n19:00 – Introduction \n19:15 – Hot topics in Contraception \n19:45 – Case based discussions and Q and A \n20:30 – Close meeting \nContact us before the course to submit questions and submit anonymised case studies for discussion! Send your questions and submissions to us: ldc.sentinel@nhs.net \n\n  \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name.
URL:https://devontraininghub.co.uk/event/contraception-update-3rd-december-2025-1900-to-2030-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251203T130000
DTEND;TZID=Europe/London:20251203T160000
DTSTAMP:20260504T232746
CREATED:20250819T135559Z
LAST-MODIFIED:20251030T102641Z
UID:10001597-1764766800-1764777600@devontraininghub.co.uk
SUMMARY:BodyGuard Syringe Pump Training – Classroom
DESCRIPTION:This learning event supports registered nurses & senior healthcare assistants who double-check pumps to confidently set up and manage pumps\, and understand commonly used medication that assists symptom management in palliative care. \nDesigned for:\nRegistered nurses & senior health care assistants who double-check pumps. \nLearning Objectives:\n\nTo discuss the general principles when caring for a patient with a syringe pump.\n\nTo identify and understand medications and dose ranges most commonly used in a syringe pump.\nTo increase confidence in assembling and setting up the syringe pump correctly\, discussing the common problems that arise and how to deal with them.
URL:https://devontraininghub.co.uk/event/bodyguard-syringe-pump-training-classroom/2025-12-03
LOCATION:Rowcroft Hospice\, Ella's Gardens\, Avenue Road\,\, Torquay\, TQ25LS\, United Kingdom
ORGANIZER;CN="Rowcroft Hospice Education":MAILTO:education@rowcrofthospice.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251203T090000
DTEND;TZID=Europe/London:20251203T103000
DTSTAMP:20260504T232746
CREATED:20250729T085435Z
LAST-MODIFIED:20250729T085435Z
UID:10001552-1764752400-1764757800@devontraininghub.co.uk
SUMMARY:Contraception Update - 3rd December 2025 - 09:00 to 10:30 - Hosted by LDC
DESCRIPTION:Contraception Update – 3rd December 2025 – 09:00 to 10:30\nLive virtual training session hosted in Zoom. \nWith Faculty of Sexual and Reproductive Healthcare Registered Trainer\, Dr Jane Davis.\nSuitable for:  \nPrimary Care Nurses.  This course is most suitable for those who are initiating or reissuing contraception. \nWe are very excited to be offering this Contraception Update to our Learning and Development Centre catalogue!  This has been kindly produced and will be delivered by Faculty of Sexual and Reproductive Healthcare registered trainer\, Dr Jane Davis. \nCourse Aims: \nTo build on the basic overview of current best practice in provision of contraception within Primary Care. An opportunity for learners to apply their knowledge to clinical scenarios and to discuss anonymised case studies. \n(NB. this course does not provide a qualification for delivering contraceptive services\, for further clinical training please visit www.fsrh.org) \nBy the end of this session\, learners will be able to:  \n1. Know the latest updates in current contraceptive choices \n2. Feel confident trouble shooting common contraceptive problems. \n3. Practice within own level of professional competence and refer as needed. \nTimings: \n09:00 – Introduction \n09:15 – Hot topics in Contraception \n09:45 – Case based discussions and Q and A \n10:30 – Close meeting \nContact us before the course to submit questions and submit anonymised case studies for discussion! Send your questions and submissions to us: ldc.sentinel@nhs.net \n\n  \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name.
URL:https://devontraininghub.co.uk/event/contraception-update-3rd-december-2025-0900-to-1030-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251202T133000
DTEND;TZID=Europe/London:20251202T160000
DTSTAMP:20260504T232746
CREATED:20240405T132409Z
LAST-MODIFIED:20250819T135117Z
UID:10000386-1764682200-1764691200@devontraininghub.co.uk
SUMMARY:Advance care planning with people with learning disabilities - Classroom
DESCRIPTION:Understand ACP and resources for people with a learning disability. Recognise cues\, and facilitate and enable people to have conversations about their plans\, hopes and choices for the future. \nLearning Objectives:\n\nTo understand the process of advance care planning and resources that have been developed for people with learning disabilities.\nTo recognise cues and facilitate conversations with people about their plans and hopes for the future.\nTo consider ways to enable people you work with to have choices at end of life.
URL:https://devontraininghub.co.uk/event/advance-care-planning-with-people-with-learning-disabilities-2
LOCATION:Rowcroft Hospice\, Ella's Gardens\, Avenue Road\,\, Torquay\, TQ25LS\, United Kingdom
ORGANIZER;CN="Rowcroft Hospice Education":MAILTO:education@rowcrofthospice.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251202T130000
DTEND;TZID=Europe/London:20251202T140000
DTSTAMP:20260504T232746
CREATED:20250923T144651Z
LAST-MODIFIED:20250923T144651Z
UID:10001634-1764680400-1764684000@devontraininghub.co.uk
SUMMARY:PATH – Understanding Wound Infection
DESCRIPTION:We are excited to invite you to our upcoming virtual education program on infection management in wounds. \nThis interactive session will provide: \n\nPractical guidance on early recognition of wound infection\nEvidence-based strategies for infection prevention and treatment\nTools to enhance patient safety and outcomes\n\nWhy join? \n\nFlexible online learning—accessible from anywhere\nLed by wound care experts\nCertificate of participation provided\nOpportunity to connect and share experiences with fellow nurses\n\nClick on the event link below to register.
URL:https://devontraininghub.co.uk/event/path-understanding-wound-infection-5
LOCATION:Virtual Course
CATEGORIES:Wound Care Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251202T120000
DTEND;TZID=Europe/London:20251202T140000
DTSTAMP:20260504T232746
CREATED:20240522T160815Z
LAST-MODIFIED:20260224T090508Z
UID:10001469-1764676800-1764684000@devontraininghub.co.uk
SUMMARY:HR Brief Bites 1: Having courageous (difficult) conversations with your staff
DESCRIPTION:Do you find yourself hesitating to address challenging issues with your team? Want to learn how to confidently and effectively handle difficult conversations as a line manager? \nDifficult conversations with employees are part and parcel of your role as a line manager. However\, it’s not always easy to know what to say and how to say it. As a result we often avoid having these conversations – which is never the best outcome. \nThis short workshop will help you as a line manager to: \n\nFollow good practice when conducting difficult conversations\nHave the confidence to tackle difficult issues\nMake sure the conversation is a success\, through preparation\, effectively managing the conversation and following up
URL:https://devontraininghub.co.uk/event/hr-brief-bites-1-having-courageous-difficult-conversations-with-your-staff/2025-12-02
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251202T093000
DTEND;TZID=Europe/London:20251202T130000
DTSTAMP:20260504T232746
CREATED:20240223T125240Z
LAST-MODIFIED:20260226T083554Z
UID:10001294-1764667800-1764680400@devontraininghub.co.uk
SUMMARY:Patients behaving badly – how to manage them effectively
DESCRIPTION:Aim:\nEver replayed that conversation and wished you had handled it better? This workshop will look at practical techniques to help you achieve successful and positive outcomes with those difficult people and/or situations. Techniques learned are immediately applicable to your workplace. \nThis course shows participants how to achieve the win-win situation with their most challenging patients. \nWho should attend the workshop:\nAll non-clinical staff \nLearning outcomes:\nBy the end of the workshop participants will: \n– Understand why people may be difficult\n– Be able to recognise and diffuse a situation before it starts\n– Know how to choose when to be assertive\n– Have more confidence when dealing with difficult people\n– Have discussed situations you may face and how to deal with them in the future\n– Have practised behaviours language to be used\n– Know when to deal with the situation yourself\n– Know when to pass the difficult situation on \nWorkshop format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/patients-behaving-badly-how-to-manage-them-effectively/2025-12-02
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251126T140000
DTEND;TZID=Europe/London:20251126T163000
DTSTAMP:20260504T232746
CREATED:20250119T205356Z
LAST-MODIFIED:20250911T131832Z
UID:10001332-1764165600-1764174600@devontraininghub.co.uk
SUMMARY:Summarising
DESCRIPTION:The online course – run by Kernow Local Medical Committee – provide delegates with the knowledge and understanding of how to summarise a medical record\, understanding the importance of an accurate historical record. They will be guided through the process of how to organise the medical record\, being confident they are summarising correctly and in line with good practice guidelines. More information about the course is available here. \nTo register for the course\, email: rich@kernowlmc.co.uk
URL:https://devontraininghub.co.uk/event/summarising-3
CATEGORIES:Administration Courses
ORGANIZER;CN="Kernow Local Medical Committee":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251126T133000
DTEND;TZID=Europe/London:20251126T150000
DTSTAMP:20260504T232746
CREATED:20250401T101216Z
LAST-MODIFIED:20250819T122843Z
UID:10001384-1764163800-1764169200@devontraininghub.co.uk
SUMMARY:Digital legacy planning – Helping others to plan/prepare - Online
DESCRIPTION:Understand what happens to your digital accounts and assets\, e.g. Facebook/Instagram/shopping accounts pre and post death. Help patients understand their choices and decisions around all password-protected digital accounts. \nDesigned for:\nHealth & social care professionals working at all levels. \nFacilitators:\nCatherine Hughes & Kerry Macnish – Rowcroft Education Team \nLearning Objectives:\n\n\nTo raise awareness about digital advance planning- what are digital assets\, and how can they be managed before and after death.\nTo increase confidence personally and professionally\, to engage in conversations encouraging others to manage their digital accounts.\nTo discuss practicalities about a range of digital assets such as online accounts\, social media platforms and new choices e.g. online remembrance events and funerals.
URL:https://devontraininghub.co.uk/event/digital-legacy-planning-helping-others-to-plan-prepare-online-learning-event
LOCATION:Rowcroft Hospice\, Ella's Gardens\, Avenue Road\,\, Torquay\, TQ25LS\, United Kingdom
ORGANIZER;CN="Rowcroft Hospice Education":MAILTO:education@rowcrofthospice.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251126T100000
DTEND;TZID=Europe/London:20251126T130000
DTSTAMP:20260504T232746
CREATED:20250919T103903Z
LAST-MODIFIED:20250919T103903Z
UID:10001626-1764151200-1764162000@devontraininghub.co.uk
SUMMARY:Understanding Medical Terminology Workshop - 26th November 2025 - Hosted by LDC
DESCRIPTION:Understanding Medical Terminology Workshop – 26th November 2025\, 10:00 to 13:00\nVirtual Workshop led by Clare Hartgen\n\nSuitable for:  \nPrimary Care Administration and Reception Teams \nCourse Aim: \nBy the end of this workshop delegates should have improved their understanding of medical terminology and the systems within the body.  They should be able to use this knowledge at work to enhance their understanding of terms and abbreviations which in turn will increase effectiveness and job satisfaction. \nCourse Objective: \nTo learn more about the more common medical terms with a basic understanding of anatomy linked to systems within the body. \nLearning Outcomes: \nBreak down medical terminology into suffixes\, prefixes and root words to understand the meaning \nDecipher what area of the body the term relates to \nUtilise this knowledge at work with enhanced understanding of terms and abbreviations. \nThis workshop is limited to 20 delegates. \nThe event will be held online and details of how to join the event will be emailed out closer to the event date. \nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course. \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name. \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \nIf you have any queries please contact ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/understanding-medical-terminology-workshop-26th-november-2025-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses,Clinical Skills Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251125T133000
DTEND;TZID=Europe/London:20251125T150000
DTSTAMP:20260504T232746
CREATED:20240806T152738Z
LAST-MODIFIED:20250819T123018Z
UID:10001031-1764077400-1764082800@devontraininghub.co.uk
SUMMARY:Pharmacological management of breathlessness & supplementary oxygen use at end of life - Online
DESCRIPTION:Designed for:\nRegistered health care professionals but open to those keen to learn more specifically about medical management of breathlessness. \nLearning Objectives:\n\nTo understand the causes of breathlessness in palliative care (not acutely unwell patients).\nTo discuss when oxygen may or may not be beneficial in palliative care and why.\nTo understand the mechanism of pharmacological approaches.
URL:https://devontraininghub.co.uk/event/pharmacological-management-of-breathlessness-supplementary-oxygen-use-at-end-of-life-2
LOCATION:Online
ORGANIZER;CN="Rowcroft Hospice Education":MAILTO:education@rowcrofthospice.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251121T093000
DTEND;TZID=Europe/London:20251121T130000
DTSTAMP:20260504T232746
CREATED:20250729T085159Z
LAST-MODIFIED:20250729T085159Z
UID:10001551-1763717400-1763730000@devontraininghub.co.uk
SUMMARY:Travel Health Foundation for Registered Healthcare Practitioners - 21st and 28th November 2025 - Hosted by LDC
DESCRIPTION:Travel Health Foundation for Registered Healthcare Practitioners – 21st and 28th November 2025\n09:30 to 13:00 on both training days.  Delegates must attend both dates to complete the course.  \nHosted by Specialist Immunisation Educators Tricia Smith and Emma Edwards.\nPLEASE READ BEFORE BOOKING: \nThis course is not suitable for Healthcare Assistants\, Assistant Practitioners or other non-registered healthcare professionals. Registered practitioners should have previously completed the Immunisation Foundation course.  If there are any queries please contact the Learning and Development Centre prior to making a booking: ldc.sentinel@nhs.net \nDelegates must attend both dates to complete the course.  All delegates will be required to complete pre course work prior to the first taught session. The pre course work will be sent out with the course handbook before the start of the course. \nCourse content\n• The importance of conducting a pre- risk assessment and risk management.  \n• How to identify potential health risks and individuals who are at increased risk who may need special consideration.  \n• How to access and share accurate information with the traveller \n• Travel health associated diseases  \n• Available vaccines and vaccine schedules \n• Documentation and the legal aspect of travel health vaccines \n• The responsibilities of General Practice and travel health services \n  \nThis course will be presented virtually and registered delegates will be sent learning materials and virtual meeting details in advance of the course via email. \nThese are interactive teaching sessions and it is expected that delegates will be in a quiet environment in which they can use a camera and a microphone to communicate with the rest of the group.  Inability to communicate with others during the sessions may lead to the course not being successfully completed.  \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name.  \n \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \nIf there are any queries please contact us: ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/travel-health-foundation-for-registered-healthcare-practitioners-21st-and-28th-november-2025-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Immunisation Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251120T140000
DTEND;TZID=Europe/London:20251120T150000
DTSTAMP:20260504T232746
CREATED:20250401T105547Z
LAST-MODIFIED:20250401T105547Z
UID:10001398-1763647200-1763650800@devontraininghub.co.uk
SUMMARY:An introduction to Treatment Escalation Plans (TEPs) - online learning event
DESCRIPTION:This introductory session aims to give an update on TEP Version 12. It will help you to understand your responsibilities around managing the care of a patient at end of life who has a TEP form in place. Highlight when it would be appropriate to request a TEP and the importance of the supporting conversations. Please note this is awareness training only and will not enable you to write TEPs. \nDesigned for:\nHealth & social care professionals working at all levels. \nFacilitator:\nCatherine Hughes – Rowcroft Education Facilitator \nLearning Objectives:\n\n\nTo understand the Treatment Escalation Plan (TEP) form and describe that it is not a legally binding document.\nTo be able to identify patients who would benefit from a TEP form.\nTo know when a TEP form needs to be reassessed and updated.
URL:https://devontraininghub.co.uk/event/an-introduction-to-treatment-escalation-plans-teps-online-learning-event
LOCATION:Rowcroft Hospice\, Ella's Gardens\, Avenue Road\,\, Torquay\, TQ25LS\, United Kingdom
ORGANIZER;CN="Rowcroft Hospice Education":MAILTO:education@rowcrofthospice.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251120T130000
DTEND;TZID=Europe/London:20251120T140000
DTSTAMP:20260504T232746
CREATED:20250923T144528Z
LAST-MODIFIED:20250923T144846Z
UID:10001633-1763643600-1763647200@devontraininghub.co.uk
SUMMARY:PATH – Understanding Wound Infection
DESCRIPTION:  \nWe are excited to invite you to our upcoming virtual education program on infection management in wounds. \nThis interactive session will provide: \n\nPractical guidance on early recognition of wound infection\nEvidence-based strategies for infection prevention and treatment\nTools to enhance patient safety and outcomes\n\nWhy join? \n\nFlexible online learning—accessible from anywhere\nLed by wound care experts\nCertificate of participation provided\nOpportunity to connect and share experiences with fellow nurses\n\nClick on the event link below to register.
URL:https://devontraininghub.co.uk/event/path-understanding-wound-infection-4
LOCATION:Virtual Course
CATEGORIES:Wound Care Courses
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251120T120000
DTEND;TZID=Europe/London:20251120T140000
DTSTAMP:20260504T232746
CREATED:20240522T161011Z
LAST-MODIFIED:20260224T085936Z
UID:10001465-1763640000-1763647200@devontraininghub.co.uk
SUMMARY:HR Brief Bites 2: Managing probationary periods effectively
DESCRIPTION:Looking to manage probation periods more effectively? \nAs a line manager\, you play a key role in the success of a new employee’s probationary period. This workshop is designed to equip you with the necessary skills and knowledge to effectively manage this critical phase. You’ll learn strategies for setting clear objectives\, providing constructive feedback\, and making well-informed decisions about a new hire’s future in your team. The aim is to ensure a smooth transition for both the new employee and your existing team\, ultimately contributing to the overall success of your practice. \nThis short workshop will help you as a line manager to: \n\nSet clear expectations and objectives\nUnderstand the legal aspects of probationary periods and\nlearn how to evaluate performance effectively to make decisions about confirmation\, extension\, or termination of employment
URL:https://devontraininghub.co.uk/event/hr-brief-bites-2-managing-probationary-periods-effectively/2025-11-20
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251120T100000
DTEND;TZID=Europe/London:20251120T120000
DTSTAMP:20260504T232746
CREATED:20251024T110528Z
LAST-MODIFIED:20251024T110528Z
UID:10001676-1763632800-1763640000@devontraininghub.co.uk
SUMMARY:Transforming drug profits for GP surgeries
DESCRIPTION:As GP practices continue to face declining drug profits\, understanding how to mitigate this loss is crucial. \nIn this session\, Sarah Edwards from Albert Goodman will give an update on general practice finance and make sense of the dispensing profits shown in GP practice accounts. Followed by Harriet from Ash Lane Consulting who will share insights on how to calculate your practice’s drug profitability and practical steps to improve it. There will also be tips shared on getting Flu claims right – which is vital at this time of year\, along with a general financial update for the sector.
URL:https://devontraininghub.co.uk/event/transforming-drug-profits-for-gp-surgeries
LOCATION:Hotel du Vin\, Hotel du Vin\, Magdalen St\, Exeter\, EX2 4HY\, United Kingdom
CATEGORIES:Administration Courses
ORGANIZER;CN="Albert Goodman LLP":MAILTO:medical@albertgoodman.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251120T093000
DTEND;TZID=Europe/London:20251120T113000
DTSTAMP:20260504T232746
CREATED:20250729T090834Z
LAST-MODIFIED:20250729T090834Z
UID:10001556-1763631000-1763638200@devontraininghub.co.uk
SUMMARY:B12 and Pernicious Anaemia - 20th November 2025 - Hosted by LDC
DESCRIPTION:B12 and Pernicious Anaemia – 20th November 2025\, 09:30 to 11:30\nA live\, virtual course hosted by LDC Trainer Emma Edwards\, which will enable delegates to describe anaemia\, differentiate between different types of anaemia\, be aware of B12 deficiency and provide effective treatment and monitoring. \nSuitable for: \nPractice Nurses and Healthcare Assistants\, Registered Nursing Associates and Trainee Nursing Associates \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name. \nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course. \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \n  \nIf you have any queries please contact ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/b12-and-pernicious-anaemia-20th-november-2025-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Phlebotomy/Pernicious Anaemia Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251120T080000
DTEND;TZID=Europe/London:20251120T170000
DTSTAMP:20260504T232746
CREATED:20251009T094151Z
LAST-MODIFIED:20251009T094151Z
UID:10001649-1763625600-1763658000@devontraininghub.co.uk
SUMMARY:Xyla -  NDPP Lunch & Learn
DESCRIPTION:NHS Diabetes Prevention Programme (NDPP) – Referrer Lunch & Learn Sessions \nThese sessions are for any professional involved in the referral process (GP’s\, nurses\, administrators\, social prescribers\, care co-ordinators\, etc). \nTo provide you with an opportunity to find out more about the programme and to ask any questions you might have about the programme\, referring\, incentives available or anything else. \nThe NHS Diabetes Prevention Programme (NDPP) is a free programme to help those identified as being at high risk of developing type 2 diabetes take control of their health and support them to make sustainable healthier lifestyle changes. The programme provides a holistic approach focusing on nutrition\, physical activity\, wellbeing and behaviour change. \nNDPP Lunch & Learn Tickets\, Multiple Dates | Eventbrite \n 
URL:https://devontraininghub.co.uk/event/xyla-ndpp-lunch-learn
LOCATION:Live virtual Course- Teams
ORGANIZER;CN="Xyla":MAILTO:dulcie.bowditch@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251119T130000
DTEND;TZID=Europe/London:20251119T143000
DTSTAMP:20260504T232746
CREATED:20251002T123120Z
LAST-MODIFIED:20251002T123227Z
UID:10001638-1763557200-1763562600@devontraininghub.co.uk
SUMMARY:Championing Movement for Mental Health – PACC Training
DESCRIPTION:Active Devon is facilitating Physical Activity Clinical Champions (PACC) training for people working in healthcare\, focusing on how to talk to mental health patients to get them active.\nThe session will be led by Paula Manning (Recently Retired Clinical Lead Mental health Physiotherapist) \nContent Includes:\n– The importance of physical activity – understand the role of physical activity in the management of mental health illness and other long term conditions\n– Evidence-based benefits – the latest research on how physical activity can be beneficial in the treatment of anxiety\, depression\, schizophrenia\, OCD\, PTSD\, and ADHD\n– Identifying barriers – learn about the challenges faced by individuals with mental health conditions in becoming active\n– Helpful resources – access valuable tools and resources to support your practice and help patients become more active
URL:https://devontraininghub.co.uk/event/championing-movement-for-mental-health-pacc-training
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Mental Health Courses
ORGANIZER;CN="Active Devon":MAILTO:training@activedevon.rog
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251119T130000
DTEND;TZID=Europe/London:20251119T140000
DTSTAMP:20260504T232746
CREATED:20250730T133226Z
LAST-MODIFIED:20250730T133415Z
UID:10001558-1763557200-1763560800@devontraininghub.co.uk
SUMMARY:DIABETES LUNCH AND LEARN – Beyond Type 1and Type 2: Less Common Subtypes of Diabetes
DESCRIPTION:Come along to our monthly virtual education sessions open to all clinicians in Primary Care with an interest in Diabetes where you can listen to a range of topics from guest speakers and Diabetes Specialist Nurses.  \nA great place for sharing experiences\, thoughts and ideas and getting support with any burning issues. \n  \n19th November 2025 1pm – 2pm \nBeyond Type 1 and Type 2: Less Common Subtypes of Diabetes  \nSign Up Here
URL:https://devontraininghub.co.uk/event/diabetes-lunch-and-learn-beyond-type-1and-type-2-less-common-subtypes-of-diabetes
LOCATION:Online
ORGANIZER;CN="Devon Training Hub":MAILTO:devon.traininghub@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251119T120000
DTEND;TZID=Europe/London:20251119T140000
DTSTAMP:20260504T232746
CREATED:20240522T154536Z
LAST-MODIFIED:20260224T090243Z
UID:10001450-1763553600-1763560800@devontraininghub.co.uk
SUMMARY:HR Brief Bites 3: Understanding\, managing and calculating annual leave entitlements
DESCRIPTION:Want to accurately calculate annual leave for different types of staff\, including part-time and casual workers? \nIn this workshop we delve into the intricacies of managing annual leave within the framework of employment law. This workshop is an invaluable opportunity for you to gain the expertise needed to manage these aspects confidently and effectively\, ensuring compliance and fairness in your team. \nThis short workshop will help you as a line manager to: \n-Understand employment law that relates to annual leave\n-Know how annual leave entitlement relates to other leave such as sickness and maternity leave\n-Calculate annual leave for part-time\, part year and casual staff\n-Calculate bank holiday entitlements
URL:https://devontraininghub.co.uk/event/hr-brief-bites-3-understanding-managing-and-calculating-annual-leave-entitlements/2025-11-19
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
END:VCALENDAR