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DTSTART;TZID=Europe/London:20260424T100000
DTEND;TZID=Europe/London:20260424T120000
DTSTAMP:20260615T085005
CREATED:20240522T161011Z
LAST-MODIFIED:20260224T085936Z
UID:10001812-1777024800-1777032000@devontraininghub.co.uk
SUMMARY:HR Brief Bites 2: Managing probationary periods effectively
DESCRIPTION:Looking to manage probation periods more effectively? \nAs a line manager\, you play a key role in the success of a new employee’s probationary period. This workshop is designed to equip you with the necessary skills and knowledge to effectively manage this critical phase. You’ll learn strategies for setting clear objectives\, providing constructive feedback\, and making well-informed decisions about a new hire’s future in your team. The aim is to ensure a smooth transition for both the new employee and your existing team\, ultimately contributing to the overall success of your practice. \nThis short workshop will help you as a line manager to: \n\nSet clear expectations and objectives\nUnderstand the legal aspects of probationary periods and\nlearn how to evaluate performance effectively to make decisions about confirmation\, extension\, or termination of employment
URL:https://devontraininghub.co.uk/event/hr-brief-bites-2-managing-probationary-periods-effectively/2026-04-24
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260428
DTEND;VALUE=DATE:20260429
DTSTAMP:20260615T085005
CREATED:20251202T133509Z
LAST-MODIFIED:20251202T133806Z
UID:10001737-1777334400-1777420799@devontraininghub.co.uk
SUMMARY:RCGP learn and connect conference
DESCRIPTION:RCGP Tamar learn and connect Conference 2026 \nThe RCGP Tamar Faculty invite you to this one day conference\, FREE to RCGP members*. \nThis full day conference will have a varied and topical agenda\, including useful CPD\, talks on emotional reslience and updates on local research and medical examiners.  It will allow plenty of opportunity to network and catch up with peers and colleagues from across the region. \nA free BLS training session is available at the end of the day\, which will be offered on a first come first serve basis.  We will contact you nearer the time to enable you to book your place. \nCostings \nFREE to RCGP members* \n£35 non members \nKeynote speaker: Di Lobbett – ‘Small things that make a big difference over time’ \n*A £20 refundable deposit will be charged at the time of booking and returned upon attendance \nThe deposit is forfeited in the case of non-attendance or cancellation less than 10 days prior to the event. \nThe RCGP is committed to cultivating and preserving a culture of inclusion\, celebrating diversity and ensuring our members feel valued. Equality and inclusion are essential principles in our work and this meeting will be conducted in a way which reflects the diverse communities and respects individual differences. By attending this event\, you are agreeing to welcome and respect the unique contributions and life experiences of each attendee and the speakers and abide by our event code of conduct. Read the code of conduct.
URL:https://devontraininghub.co.uk/event/rcgp-learn-and-connect-conference
LOCATION:The Courtyard Hotel\, Sandy Park Way\, Exeter\, EX2 7NN
ORGANIZER;CN="RCGP Tamar Faculty":MAILTO:tamar@Rcgp.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260428T090000
DTEND;TZID=Europe/London:20260428T160000
DTSTAMP:20260615T085005
CREATED:20250716T132425Z
LAST-MODIFIED:20260407T111509Z
UID:10001546-1777366800-1777392000@devontraininghub.co.uk
SUMMARY:Clinical Examination of the Chest and Breathlessness – 28th April 2026 – Hosted by LDC
DESCRIPTION:Clinical Examination of the Chest and Breathlessness – 28th April 2026\, 09:00 to 16:00\nFace to Face Training Event at Fresha Exeter\, 23 Bittern Road\, Sowton Industrial Estate\, Exeter\, EX2 7LW.\nWith Specialist Respiratory Nurse Laura Rush\nSuitable for : Practice Nurses and Clinical ARRS Roles in Primary Care \nAgenda for the day: \n  \n  \n09:00 – 09:30  \n  \n\nRegistration\n\n  \n09:30  \nClinical Examination of the Chest \n\nAnatomy & physiology\nTaking a structured history\nApproach to chest examination: IPPA\n\n10:45 \n  \n  \n\nCoffee Break\n\n  \n11:00  \nClinical Examination of the Chest \n\nIdentifying breath sounds\nVideo case studies (chest sounds)\nPractical (please bring your stethoscope)\n\n12:30\n  \n  \n\nLunch\n\n13:00 \n  \nClinical Examination of the Chest \n\nDefinition\nAcute or chronic\nCauses of breathlessness\nUrgent admission\nAssessment of the breathless patient\n\n14:15 \n  \n  \n\nCoffee\n\n14:30 \n  \nBreathlessness \n\nDifferential diagnosis\nGroup work/case studies\nThis covers asthma\, COPD\, ILD\, CF\, bronchiectasis\, pneumonia\, lung cancer\, pneumothorax\, TB and more\n\n16:00 \n  \n\nClose\n\n  \n  \nIf possible please bring your own stethoscope to this session. \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name. \nIf there are any queries about this course please contact us: ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/clinical-examination-of-the-chest-and-breathlessness-18th-november-2025-hosted-by-ldc
LOCATION:Fresha Exeter\, 23 Bittern Rd\, Sowton Industrial Estate\, Exeter\, EX2 7LW
CATEGORIES:Clinical Skills Courses,Respiratory Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260428T133000
DTEND;TZID=Europe/London:20260428T150000
DTSTAMP:20260615T085005
CREATED:20260205T154813Z
LAST-MODIFIED:20260205T154813Z
UID:10001802-1777383000-1777388400@devontraininghub.co.uk
SUMMARY:Palliative Care Emergencies
DESCRIPTION:Gain confidence in recognising and managing common end‑of‑life emergencies\, including spinal cord compression\, hypercalcemia\, and hemorrhage\, while developing the skills to have supportive\, forward‑planning conversations with patients and families. \nLearning Objectives: \n\nTo improve understanding about common end of life emergencies.\nTo explore assessment and management of spinal cord compression\, hypercalcemia and hemorrhage.\nTo be confident in having conversations to assist planning with patients and families.\n\nFacilitator: \nDr Caroline Tomlinson – Rowcroft Specialty Doctor
URL:https://devontraininghub.co.uk/event/palliative-care-emergencies
LOCATION:Online
ORGANIZER;CN="Rowcroft Hospice Education":MAILTO:education@rowcrofthospice.org.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260429T090000
DTEND;TZID=Europe/London:20260429T160000
DTSTAMP:20260615T085005
CREATED:20251021T080223Z
LAST-MODIFIED:20251021T080223Z
UID:10001674-1777453200-1777478400@devontraininghub.co.uk
SUMMARY:Cervical Sample Taker Training - Somerset - April 2026 - Hosted by LDC
DESCRIPTION:Cervical Sample Taker Training – Somerset – April 2026\nWith Clinical Educator Pauline Bird. \nPLEASE READ ALL THE INFORMATION BELOW BEFORE MAKING A BOOKING\nTRAINEES MUST LIAISE WITH THEIR PRACTICE MANAGER AND MENTOR IN PRACTICE BEFORE BOOKING A PLACE ON THIS PROGRAMME. \nThis course is only suitable for Registered Practitioners that hold a current\, valid PIN.  \nWednesday 22nd April 2026 – 09:15 – 10:00 \nMentor Introduction – Mandatory Virtual Training for Mentors of Trainees \nA Mentor for each Trainee must be nominated and available to attend the virtual Mentor Introduction. This must take place before the Trainee can undertake any of the practical elements of the Cervical Sample Taker Training programme.  \nMentors of Trainees must hold a valid PIN and have undertaken a Sample Taking Foundation or Update course within the last 3 years.  For the full list of eligibility criteria please read the Mentor Guide. \nInvitations to this session will be sent on receipt of the Mentor Information Form – this is sent in the first instance to the Trainee who will send it to the nominated professional in practice.  \nNOTE – Attendance at this session is MANDATORY unless certain criteria are met and Mentor absence is agreed in advance with the CSTT Administrator.  If an additional Mentor Introduction session is required to ensure full compliance with government guidelines\, a fee of £25 will be charged to cover administration and educator costs and facilitation. Provision of additional Mentor Introductions are at the discretion of the Learning and Development Centre and if no arrangements can be made within timescales Trainees may be deferred to a later programme.  \nPLEASE ONLY MAKE A COURSE BOOKING IN THE NAME OF THE PERSON THAT WILL BE ATTENDING THE COURSE.   \nIf there are any queries about how to do this\, please contact shs.cervicalsampletakers1@nhs.net or refer to our Website User Guide \nTrainees must attend all of the sessions detailed below: \nWednesday 29th April 2026 – 09:00 – 16:00 \nFace to Face teaching session for Trainee Sample Takers \nTaunton Rugby Club\, Veritas Park\, Hyde Lane\, Taunton TA2 8BU \nWednesday 6th May 2026 – 09:00 – 16:00  \nFace to Face teaching and practical session for Trainee Sample Takers \nTaunton Rugby Club\, Veritas Park\, Hyde Lane\, Taunton TA2 8BU \nThe aim of this course is to support Cervical Sample Taker Trainees to maintain high standards of sample taking in accordance with local and national standards. The guidance was updated in 2023 and our initial training sessions include the following: \n  \n\nThe NHS Cervical Screening Programme\nThe background to cervical screening\nOrganisation of the NHS Cervical Screening Programme\nEquality of access to cervical screening\nUnderstanding the test results\nAnatomy and physiology of the pelvic organs\nPractical aspects and professional responsibilities of taking cervical samples\n\n  \nTrainees will receive initial theory and practical training with our Clinical Educators before completing the rest of the programme by undertaking supported procedures in practice with their Mentor.  The whole programme can take up to 6 months to complete\, but can take as little as 6 weeks if there are sufficient appointments available to the Trainee. \nLearning and Development Centre provides a detailed programme of work to follow\, a Training Portfolio and Training Handbook\, and professional support for Sample Taker Trainees and their Mentors throughout the programme. When the Trainee Sample Taker has completed the programme we allocate an independent External Assessor to liaise with the Trainee and complete a Final Clinical Assessment. \nOur team consists of: \n– Julie Frost – Clinical Educator \n– Heather Taylor – Clinical Educator \n– Pauline Bird – Clinical Educator \n– Stephanie Hawkes – Cervical Sample Taker Training Administrator \nPlease be aware that there is information required from Trainees\, Practice Managers and Mentors that must be submitted prior to the Trainee attending the first training session.  \nA Mentor for each Trainee must be nominated and available to attend the virtual Mentor Introduction.  This is a requirement of the programme and Trainees cannot begin practical elements in practice if this has not been completed.  \nIf there are any queries please contact us: shs.cervicalsampletakers1@nhs.net
URL:https://devontraininghub.co.uk/event/cervical-sample-taker-training-somerset-april-2026-hosted-by-ldc
LOCATION:Taunton Rugby Club\, Veritas Park\, Hyde Lane\, Bathpool\, Taunton\, TA2 8BU
CATEGORIES:Clinical Skills Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260429T093000
DTEND;TZID=Europe/London:20260429T120000
DTSTAMP:20260615T085005
CREATED:20250729T090003Z
LAST-MODIFIED:20260407T111624Z
UID:10001554-1777455000-1777464000@devontraininghub.co.uk
SUMMARY:Leadership for Clinicians – 29th April 2026 – Hosted by LDC
DESCRIPTION:Leadership for Clinicians – 29th April 2026\, 09:30 – 12:00.\nWith Alan Molineaux\, NHS Educator and Speaker.\nSuitable for: Practice Managers\, Team Managers\, Clinical Managers\, Senior Administrators and Team Leaders \nCourse Content: \n  \n\n·       Negotiation Skills\n·       Managing Difficult People\n·       Mindfulness\n·       Self-Awareness and the Learning Process\n·       Process Mapping\n·       Mental Health Awareness\n·       How to manage GPs\n        Quantitative and Qualitative Measurement\n\n  \n  \n  \nDelegates will become aware of the necessary tools and knowledge to support their teams to be able to adopt changes and ensure minimal disruption to organisational operations. The NHS in general\, and Primary Care in particular\, experiences continuous change. When staff are under pressure it is vital that leaders understand how to approach the difficulties faced. \nIf you are not able to attend this session please cancel your place in advance via your Learning and Development Centre account so that a place can be made available for another delegate. \n\nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course. \n  \nIf you have any queries please contact ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/leadership-for-clinicians-9th-december-2025-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses,Clinical Skills Courses,Leadership / Management Course
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260430T090000
DTEND;TZID=Europe/London:20260430T170000
DTSTAMP:20260615T085005
CREATED:20260204T141058Z
LAST-MODIFIED:20260204T141058Z
UID:10001797-1777539600-1777568400@devontraininghub.co.uk
SUMMARY:Menopause Education Day 30/04/26
DESCRIPTION:Our 2026 Menopause Education Day is on Thursday 30th April at Exeter Racecourse. You can now sign up here: Menopause Education Day 2026 – Fill in form  \nA full day update for primary care clinicians with an interest in women’s health- an opportunity to look at recent guideline updates and how to manage those complex cases. \nTopics to include:  \n\nProgestogens – what to choose for which patient\nTales from the clinic – interesting cases coming through\nOAP HRT- HRT in the older woman\nLifestyle in menopause\n… And more\n\nSpaces will be confirmed soon\, as well as the agenda being shared. \n 
URL:https://devontraininghub.co.uk/event/menopause-education-day-30-04-26
LOCATION:Exeter Racecourse\, Kennford\, Exeter\, EX6 7XS
ORGANIZER;CN="Devon Training Hub":MAILTO:devon.traininghub@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260430T093000
DTEND;TZID=Europe/London:20260430T133000
DTSTAMP:20260615T085005
CREATED:20250821T093420Z
LAST-MODIFIED:20260318T133639Z
UID:10001605-1777541400-1777555800@devontraininghub.co.uk
SUMMARY:Two-day (Foundation) Personalised Conversations and Health Coaching Skills
DESCRIPTION:Duration: 16 hours (4 half-days over 4 weeks\, online via MS Teams) \nCourse Dates: Thursday 30th April\, 7th May\, 14th May\, 21st May  – you must be available to attend all 4 sessions. \nDo you work in Devon? Take advantage of funded places on our PCI-accredited training programme\, designed for frontline workers across health\, social care\, community\, and primary care settings\, including Health and Wellbeing Coaches\, Social Prescribing Link Workers\, and Care Coordinators. Working in partnership with Devon Integrated Care Board (ICB)\, we offer funded opportunities to develop skills that help people take control of their health and wellbeing by focusing on what matters most to them and empowering them to play a central role in their own care. \nCourse OverviewOur 2-day foundation course is suitable for anyone working directly to support people in a health\, wellbeing\, or care capacity\, including Primary Care Networks (PCNs)\, Integrated Neighbourhood Teams\, and the voluntary/community sector. \nThrough this course\, you will develop practical coaching and person-centred communication skills that empower people to take greater control of their health and wellbeing. Focusing on personalised care\, you will learn how to tailor your support to individual needs\, recognising wider social factors that influence wellbeing and self-management. \nYou will gain core skills that support prevention\, self-management\, shared decision-making\, and effective conversations around personalised care and support planning (PCSP)\, including identifying motivations\, managing resistance\, and adapting your approach to readiness and activation levels. The training combines practical exercises\, peer feedback\, and reflective learning to help you build confidence and improve both the experience and outcomes for the people you support. \nPlease ensure you have your manager’s approval before booking a place. Although there is no direct cost for these funded places\, employers are expected to book responsibly. By reserving a place\, both you and your employer commit to ensuring your availability to attend and fully benefit from the course. \nTo book a place: https://forms.office.com/e/M67qCEAS36 \nFor enquiries: Please contact Emily Boyle\, Health Coaching Skills Trainer\, from The South West Health Coaching Collaborative\, at: emily.boyle4@nhs.net
URL:https://devontraininghub.co.uk/event/two-day-foundation-personalised-conversations-and-health-coaching-skills
LOCATION:Live virtual Course- Teams
ORGANIZER;CN="The South West Health Coaching Collaborative":MAILTO:emily.boyle4@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260430T120000
DTEND;TZID=Europe/London:20260430T133000
DTSTAMP:20260615T085005
CREATED:20260402T152443Z
LAST-MODIFIED:20260402T152443Z
UID:10001901-1777550400-1777555800@devontraininghub.co.uk
SUMMARY:Championing Movement for Health – Core PACC Training
DESCRIPTION:Active Devon\, in partnership with Active Cornwall\, are facilitating Physical Activity Clinical Champions (PACC) training for people working in healthcare.\n\nWhat is it?\nThe aim of this training is to increase the knowledge\, skills and confidence of practicing Health Care Professionals (HCPs)\, enabling them to effectively incorporate physical activity within their clinical care. \n\n\n\n\n\nThe training will be led by Cheryl Pretty (Senior Paediatric Physiotherapist).Who is it for?\nThis training is for anyone working within health who has direct contact with patients. This could include social prescribers\, community-based practitioners\, health and wellbeing coaches\, GPs and consultants. \nWhat do I need?\nThe training takes place online – a link will be sent to you the day before the event. The PACC training will be interactive so please make sure you have access to a camera and microphone on your device. \nHow do I sign up?\nPlease sign up via Active Cornwall using the following link: https://letstalk.cornwall.gov.uk/embeds/projects/6568/survey-tools/56257 \n 
URL:https://devontraininghub.co.uk/event/championing-movement-for-health-core-pacc-training
LOCATION:Online
CATEGORIES:Clinical Skills Courses
ORGANIZER;CN="Active Devon":MAILTO:training@activedevon.rog
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260505T103000
DTEND;TZID=Europe/London:20260505T123000
DTSTAMP:20260615T085005
CREATED:20240522T160112Z
LAST-MODIFIED:20260224T091349Z
UID:10001836-1777977000-1777984200@devontraininghub.co.uk
SUMMARY:HR Brief Bites 6: Managing employees with mental health concerns
DESCRIPTION:Do you know how to recognize and appropriately respond to signs of mental health struggles in your team\, balancing empathy with professional obligations?” \nOne in four people in the UK will experience a mental health condition this year according to Mind. Given these statistics it is very likely that you\, as a line manager will\, at some point\, manage an individual with a mental health condition in your team and it is essential that you are able to support them. \nThis short workshop will help you as a line manager to: \n\nUnderstand what mental health is\nBe aware of the employment law around mental health and when it might be appropriate to seek external support\n\nKnow what to do when dealing with an employee who may be struggling with poor mental health
URL:https://devontraininghub.co.uk/event/hr-brief-bites-6-managing-employees-with-mental-health-concerns/2026-05-05
LOCATION:Online
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260506T090000
DTEND;TZID=Europe/London:20260506T170000
DTSTAMP:20260615T085005
CREATED:20260427T081709Z
LAST-MODIFIED:20260427T081709Z
UID:10001919-1778058000-1778086800@devontraininghub.co.uk
SUMMARY:Long-term Conditions Education Event 6th May 2026.
DESCRIPTION:Long-term Conditions Education Day Wednesday 6th May. 9am-4:30pm. – Fill in form \nTo confirm the event is to be held on Wednesday 6th May 2026\, from 9am-4:30pm\, at: \nExeter Racecourse\nHaldon Hill\nKenn\nExeter\nEX6 7XS \nWe look forward to seeing you on 6th May\, however please do not hesitate to contact me should you have any questions in the meantime.
URL:https://devontraininghub.co.uk/event/long-term-conditions-education-event-6th-may-2026
LOCATION:Exeter Racecourse\, Kennford\, Exeter\, EX6 7XS
ORGANIZER;CN="Devon Training Hub":MAILTO:devon.traininghub@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260506T093000
DTEND;TZID=Europe/London:20260506T120000
DTSTAMP:20260615T085005
CREATED:20251121T113743Z
LAST-MODIFIED:20251121T114659Z
UID:10001711-1778059800-1778068800@devontraininghub.co.uk
SUMMARY:Chaperone – online training for GP practice staff
DESCRIPTION:Aim of the webinar:  \nThis webinar – hosted by Kernow Local Medical Committee – will ensure delegates understand the role of the Chaperone and feel confident in performing the duties required by a Chaperone\, including how to raise concerns and accurate record keeping. \nKey Objectives/Agenda: \nBy the end of the webinar delegates will be able to: \n\nKnow what is meant by the term chaperone.\nRecognise the need for a chaperone in the practice.\nDescribe what is meant by an intimate examination.\nDescribe the role of a chaperone.\nCommunicate the service to patients.\n\nTopics covered: \n\nGuidance and Regulation.\nThe role of the Chaperone and its importance.\nPractice Policies and record keeping.\nPatients’ Rights.\nWhistleblowing.\nGood practice in Examination.\nUnderstanding issues relating to religion\, ethnicity\, or culture.\nCompetency Matrix.\n\nAll delegates will receive: \n\nA guide to Gillick and Frazer competencies.\nA copy of the presentation.\nChaperone Guidelines.\nA competency matrix form.\nCertificate of Attendance.\n\nTo register\, please email: rich@kernowlmc.co.uk
URL:https://devontraininghub.co.uk/event/chaperone-online-training-for-gp-practice-staff
ORGANIZER;CN="Kernow Local Medical Committee":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260506T130000
DTEND;TZID=Europe/London:20260506T140000
DTSTAMP:20260615T085005
CREATED:20260323T143324Z
LAST-MODIFIED:20260323T143418Z
UID:10001890-1778072400-1778076000@devontraininghub.co.uk
SUMMARY:DIABETES LUNCH AND LEARN – Type 2 diabetes NICE guidance update
DESCRIPTION:Come along to our monthly virtual education sessions open to all clinicians in Primary Care with an interest in Diabetes where you can listen to a range of topics from guest speakers and Diabetes Specialist Nurses. A great place for sharing experiences\, thoughts and ideas and getting support with any pressing issues. \nDate: Wednesday 6th May 2026 \nTimings: 1pm – 2 pm \nTopic: Type 2 diabetes NICE guidance update \nSign-up Form: Diabetes Lunch and Learn – 06.05.26 – Fill in form
URL:https://devontraininghub.co.uk/event/diabetes-lunch-and-learn-type-2-diabetes-nice-guidance-update
LOCATION:Online
ORGANIZER;CN="Devon Training Hub":MAILTO:devon.traininghub@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260506T130000
DTEND;TZID=Europe/London:20260506T160000
DTSTAMP:20260615T085005
CREATED:20251121T112741Z
LAST-MODIFIED:20260224T122551Z
UID:10001709-1778072400-1778083200@devontraininghub.co.uk
SUMMARY:Handling Complaints – online training for GP practice staff
DESCRIPTION:Aim of the course:  \nA very popular webinar – hosted by Kernow Local Medical Committee – designed to give delegates an overview to understand what a complaint is\, why people complain and some basic communication skills when handling a complaint.  There is a brief overview on the complaint process and how to review processes to mitigate the circumstances which may have led to the complaint. \nKey objectives/Agenda: \n\nUnderstand what a complaint is and why people complain.\nRecognise the skills and approaches needed to deal with patient complaints.\nHave a process to follow when dealing with a patient complaint.\nFollow a review process to mitigate the circumstances leading to the complaint.\n\nWebinar Overview:   \n\nWhat is a complaint?\nUnderstanding why people complain\nCommunication\n\n-definition of communication \n– the communication chain \n– barriers to effective communication \n\nListening Skills\nActive listening\nSteps for handling a complaint\nManaging conflict\nDestress techniques\n\nDelegates will receive: \n\nA copy of the presentation.\nCertificate of attendance.\n\nTo register\, please email: rich@kernowlmc.co.uk
URL:https://devontraininghub.co.uk/event/handling-complaints-online-training-for-gp-practice-staff
ORGANIZER;CN="Kernow Local Medical Committee":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260508T090000
DTEND;TZID=Europe/London:20260508T160000
DTSTAMP:20260615T085005
CREATED:20260120T120310Z
LAST-MODIFIED:20260415T143850Z
UID:10001789-1778230800-1778256000@devontraininghub.co.uk
SUMMARY:Minor Illness Update Study Day
DESCRIPTION:A comprehensive evidence based Minor Illness Update  Study day. \nThe Minor Illness Update Study Day covers updated guidelines\, updated prescribing information and discussions about antibiotic stewardship. The study day covers a wide range of Minor illness presentations offering the opportunity for revision and peer discussion. The study day is updated for each delivery ensuring that the most up to date information is shared including covering seasonal illness. We have a section on the study day that also covers what is being discussed from an illness perspective or is concerning to the county and the wider world. \nThis study day is for all practitioners working in Primary Care and practitioners who consult in Minor Illness. \nThis course is delivered using Microsoft Teams\, making it accessible no matter where you are based. \nTo book your place please email communications@aspireclinicaltraining.co.uk \nPlease visit our website to view further Minor Illness/Injury courses that are available to book    Aspire Clinical Training
URL:https://devontraininghub.co.uk/event/minor-illness-update-study-day-3
LOCATION:Virtual Course
CATEGORIES:Clinical Skills Courses
ORGANIZER;CN="Aspire Clinical Training":MAILTO:lesley.haxworth@aspireclinicaltraining.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260508T100000
DTEND;TZID=Europe/London:20260508T130000
DTSTAMP:20260615T085005
CREATED:20241216T120836Z
LAST-MODIFIED:20260226T083706Z
UID:10001861-1778234400-1778245200@devontraininghub.co.uk
SUMMARY:Managing Challenging Staffing Situations
DESCRIPTION:Aim\nThe aim of this workshop is to equip managers with the knowledge\, skills and strategies to effectively manage some of the more common challenging staffing situations that line managers encounter. During the workshop we will consider employees who are not performing in their role; employees with high levels of short-term absence; employees who are disruptive and employees who display a negative attitude. \nWho should attend the workshop\n\nTeam leaders\, line managers and supervisors\n\nLearning outcomes\nDuring the workshop we will cover: \n\nWhy we need to manage challenging situations\nHow to give effective feedback – a model that can be applied in any situation\nHow to identify an employee not performing in their role\nHow to start an informal performance management\nprocess\, using a Performance Improvement Plan\nHow to effectively manage employees with high levels of short-term absence\nWhat you can and cannot do as an employer\nManaging employees who are disruptive and display a negative attitude\nUnderstanding motivations\nApplying a ‘firm but fair’ management style\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://devontraininghub.co.uk/event/managing-challenging-staffing-situations/2026-05-08
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260511T130000
DTEND;TZID=Europe/London:20260511T140000
DTSTAMP:20260615T085005
CREATED:20251020T082519Z
LAST-MODIFIED:20260429T110128Z
UID:10001672-1778504400-1778508000@devontraininghub.co.uk
SUMMARY:Return to Work  – Resilience & Relationships: Partner Support and Parenting Balance
DESCRIPTION:We’re really looking forward to our next return-to-work session on 11th May with the wonderful Lucy Loveday. \nDuring this session with further look at ways to build resilience\, relationships and support. We will also start to look at how to curate your own path in Primary Care. \nFor this session\, please bring a few blank sheets of paper and a pen. \nWe plan to explore polyvagal theory and the idea of the nervous system as a “village\,” along with a practical takeaway tool you can use in everyday life. \nThe second half will be more informal and reflective\, focusing on curating your own path. There’ll be space for shared experiences during this time \nSign up here: https://forms.office.com/e/MTYNhHYuEm
URL:https://devontraininghub.co.uk/event/gp-return-to-work-programme-resilience-relationships-partner-support-and-parenting-balance
LOCATION:Live virtual Course- Teams
ORGANIZER;CN="Devon Training Hub":MAILTO:devon.traininghub@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260512T100000
DTEND;TZID=Europe/London:20260512T160000
DTSTAMP:20260615T085005
CREATED:20240223T125858Z
LAST-MODIFIED:20260226T082323Z
UID:10001857-1778580000-1778601600@devontraininghub.co.uk
SUMMARY:Becoming a Leader
DESCRIPTION:Aim:\nThis workshop will empower you with a solid understanding and practical application of\nthree fundamental aspects of leadership: Personal\, Team\, and Task Leadership. Through\ninteractive sessions\, you will learn to enhance your self-awareness\, develop positive\nleadership approaches\, and implement effective strategies to inspire and lead your team\nwhile continuously improving task management. Our focus on soliciting feedback\, lifelong\nlearning\, inclusivity\, and problem-solving will guide you towards becoming an exemplary\nleader who can adeptly navigate the complex landscape of healthcare. \nAt the end of this course delegates will be able to:\n– Clearly define the core requirements of Personal\, Team and Task Leadership\n– Increase their self-awareness and develop a positive approach to leadership\n– Utilise clear methods of getting the best out of their team and those around them\n– Implement working practices that will assist them in becoming a great leader \nWho should attend the workshop:\nThis workshop is particularly suited to participants who want to enhance or develop their\nleadership skills. It will suit people that are relatively new to leadership or are in need of a\nfresh perspective for their leadership role. \nLearning Outcomes:\nAt the end of the workshop\, you will have:\n– Increased their understanding the transition into management\n– Increased their understanding of their role and responsibilities as a manager\n– Increased their self-awareness\n– Explored different styles of management and be aware of their own approach\n– Understood the importance of performance management and their role in it\n– Identified the management skills needed to carry out their role effectively and had the opportunity to practice some of these skills\n– Appraised their existing management skills and have a plan for their ongoing development\n– Consider ways that the learning can be applied back at work \nWorkshop Format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover:\n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/becoming-a-leader/2026-05-12
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260512T120000
DTEND;TZID=Europe/London:20260512T133000
DTSTAMP:20260615T085005
CREATED:20260402T152628Z
LAST-MODIFIED:20260402T152724Z
UID:10001902-1778587200-1778592600@devontraininghub.co.uk
SUMMARY:Championing Movement for Mental Health – PACC Training
DESCRIPTION:Active Devon\, in partnership with Active Cornwall\, is facilitating Physical Activity Clinical Champions (PACC) training for people working in healthcare\, focusing on how to talk to mental health patients to get them active.\nThe session will be led by Paula Manning (Recently Retired Clinical Lead Mental health Physiotherapist)\n\nWhat is it?\nContent Includes:\n\n\n– The importance of physical activity – understand the role of physical activity in the management of mental health illness and other long term conditions\n– Evidence-based benefits – the latest research on how physical activity can be beneficial in the treatment of anxiety\, depression\, schizophrenia\, OCD\, PTSD\, and ADHD\n– Identifying barriers – learn about the challenges faced by individuals with mental health conditions in becoming active\n– Helpful resources – access valuable tools and resources to support your practice and help patients become more activeWho is it for?\nThis training is for anyone working within health who has direct contact with patients\, particularly those working in Mental Health. This could include community mental health teams\, nurses\, occupational therapists\, clinicians\, GPs and consultants. The training is designed for the healthcare workforce but those working in Mental Health in the VCSE sector would also be welcome.What do I need?\nThe training takes place online – a link will be sent to you the day before the event. The PACC training will be interactive so please make sure you have access to a camera and microphone on your device. \nHow do I sign up?\nPlease sign up via Active Cornwall using the following link: https://letstalk.cornwall.gov.uk/embeds/projects/6568/survey-tools/56257
URL:https://devontraininghub.co.uk/event/championing-movement-for-mental-health-pacc-training-2
LOCATION:Online
CATEGORIES:Clinical Skills Courses,Mental Health Courses
ORGANIZER;CN="Active Devon":MAILTO:training@activedevon.rog
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260512T123000
DTEND;TZID=Europe/London:20260512T133000
DTSTAMP:20260615T085005
CREATED:20260113T150412Z
LAST-MODIFIED:20260407T111820Z
UID:10001785-1778589000-1778592600@devontraininghub.co.uk
SUMMARY:Oliver McGowan Mandatory Training on Learning Disability and Autism: Tier 1\, Part 2 – 12th May 2026 – Hosted by LDC
DESCRIPTION:Oliver McGowan Mandatory Training on Learning Disability and Autism: Tier 1\, Part 2 – 12th May 2026\n12:30 to 13:30.\nLive virtual training session hosted by Award Training and facilitated by the Learning and Development Centre.\nSuitable for: \nAll staff working in a registered health and/or social care setting that require a general awareness of the support autistic people or people with a learning disability may need.  These will be staff members that are not making care decisions about patients. \nAs of July 2022\, all registered health and social care providers are now required to provide training for their staff in learning disability and autism\, including how to interact appropriately with autistic people and people who have a learning disability. \nALL DELEGATES MUST COMPLETE THE 90-MINUTE ONLINE LEARNING MODULE BEFORE ATTENDING THIS EVENT.  CLICK HERE TO ACCESS THE MODULE VIA E-LEARNING FOR HEALTHCARE: https://www.e-lfh.org.uk/programmes/the-oliver-mcgowan-mandatory-training-on-learning-disability-and-autism/ \nFrom our training partners\, Award Training: \nThe Oliver McGowan Mandatory Training on Learning Disability and Autism is a standardised\, government-recommended training package designed to ensure consistent\, high-quality learning across the health and social care sector. \nDelivered by trained and approved facilitators\, the structured approach ensures that: \n✔ Content and delivery remain consistent\, making the training fully transferable between employers \n✔ It aligns with national standards and best practices\, as recognised by leading advisory bodies in health and social care \n✔ Staff receive the essential knowledge and understanding required by the Health and Care Act 2022 \nCourse delivery: \nThis session will be delivered as a live virtual teaching session in MS Teams.  People joining the session should have access to their own device and join from a quiet location in which they will not be disturbed. \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name. \nIf there are any queries please contact us! ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/oliver-mcgowan-mandatory-training-on-learning-disability-and-autism-tier-1-part-2-12th-may-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260513T100000
DTEND;TZID=Europe/London:20260513T130000
DTSTAMP:20260615T085005
CREATED:20240205T095530Z
LAST-MODIFIED:20260226T082938Z
UID:10001867-1778666400-1778677200@devontraininghub.co.uk
SUMMARY:Pain Free Appraisals
DESCRIPTION:Aim\nThe dreaded appraisal reviews are coming around again! Let’s take the fear and hard work away and make all appraisals a positive and developmental experience. \nThe aims of this workshop are therefore: \n\nTo help delegates plan for and hold a positive performance review\, ensuring performance is raised to new levels\nTo give delegates the knowledge and confidence needed to raise the performance of their underperforming staff\n\nWho should attend the workshop\n\nManagers. team leads and other staff in a supervisory role\n\nLearning outcomes\nBy the end of the workshop\, participants will have a better understanding of: \n\nThe purpose of the appraisal process\nHow to plan a good performance review\nThe skills needed to hold a positive performance review\nFeedback and coaching techniques to improve performance\n\nThey will also have practised the essential skills and techniques covered. \nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nThis workshop can be run in-house. Please email info@generalpracticetraining.co.uk and we will be pleased to chat to you. \nIf working online\, all participants will need access to a laptop or PC. Zoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.
URL:https://devontraininghub.co.uk/event/pain-free-appraisals/2026-05-13
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260513T123000
DTEND;TZID=Europe/London:20260513T133000
DTSTAMP:20260615T085005
CREATED:20251125T103411Z
LAST-MODIFIED:20260407T111937Z
UID:10001729-1778675400-1778679000@devontraininghub.co.uk
SUMMARY:Wound Care Update – 13th May 2026
DESCRIPTION:Wound Care Update – 13th May 2026\, 12:30 to 13:30 \nLive virtual training session. \nWith Alexandra Bishop\, Wound Care Nurse Specialist\nA course for clinical healthcare professionals\, updating skills and knowledge regarding the types and variations of wounds seen in primary care.  The session will cover appropriate treatments\, new products and techniques with a summary of the most suitable dressings for each presentation. \nCourse aims: \n1. Overview of new guidelines in wound care relevant to primary practice \n2. Update on changes to the wound care formulary \nLearning outcomes: \n1. Be aware of latest updates in wound care. \n2. Understand how and when to refer a patient to other specialists or teams. \n3. Be aware of where to find information on the local formulary and what’s new. \nThis is a live teaching session\, presented virtually in Zoom.   This session will not be streamed or recorded for future reference.  Delegates will be sent additional information and meeting details in the week prior to the teaching session. \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name. \nIf there are any queries please contact us! ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/wound-care-update-13th-may-2026
LOCATION:Virtual Course
CATEGORIES:Wound Care Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260514T090000
DTEND;TZID=Europe/London:20260514T160000
DTSTAMP:20260615T085005
CREATED:20260413T142810Z
LAST-MODIFIED:20260505T085606Z
UID:10001908-1778749200-1778774400@devontraininghub.co.uk
SUMMARY:Devon General Practice Nursing Team Conference – Thursday 14th May 2026
DESCRIPTION:Applications are now open for our annual General Practice Nursing Team conference\, open to nurses and nursing associates working in Primary Care in Devon. Our conference this year includes Integrated Neighbourhood Teams \, Wound Care \, Immunisation in Primary Care\, Genomics \, Sustainability in Healthcare and more. \n\nDate: Thursday 14th May 2026\nVenue: Buckfast Abbey Conference Centre TQ11 0EG\nTimings: 09.00 – 16.00\n\nPlease click on our flyer for sign up details and note that you can only fill out this form using your NHS email address.  A confirmation email will be sent to you regarding your registration in due course. \nAny questions or queries\, please contact d-icb.devon.traininghub@nhs.net
URL:https://devontraininghub.co.uk/event/devon-general-practice-nursing-team-conference-thursday-14th-may-2026
LOCATION:Buckfast Abbey Conference Centre\, Buckfast Abbey\, Northwood Ln\, Buckfastleigh\, Buckfastleigh\, TQ11 0EG
ORGANIZER;CN="Devon Training Hub":MAILTO:devon.traininghub@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260514T093000
DTEND;TZID=Europe/London:20260514T133000
DTSTAMP:20260615T085005
CREATED:20251125T103641Z
LAST-MODIFIED:20260407T112126Z
UID:10001730-1778751000-1778765400@devontraininghub.co.uk
SUMMARY:Mental Health Awareness – 14th May 2026
DESCRIPTION:Mental Health Awareness – 14th May 2026\, 09:30 to 13:30.\nSuitable for all job roles in all settings\nWith Ali Uzzell\, MHFA England Trainer. \nMental Health Awareness \nThis course raises awareness of mental health. It covers: \n·        What mental health is and how to challenge stigma \n·        A basic knowledge of some common mental health issues \n·        An introduction to looking after your own mental health and maintaining wellbeing \n·        Confidence to support someone in distress or who may be experiencing a mental health issue\nFormat \n·        This is a half day course delivered virtually in Zoom. \n·        Learning takes place through a mix of presentations\, group discussions and workshop activities \n·        We limit numbers to 25 people per course so that the instructor can keep people safe and supported while they learn\nTakeaways \nEveryone who completes the course gets: \n·        A certificate of attendance to say you are Mental Health Aware \n·        A manual to refer to whenever you need it \n·        A workbook including a helpful toolkit to support your own mental health \nThis is an introductory Mental Health course.  If you have previously attended a Mental Health First Aid\, or Mental Health First Aid Champion course then you have already covered the material that will be discussed in this session.  \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name. \nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course. \nThis course is being run as an online training course. Details of how to join the meeting will be emailed to you closer to the event. \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \nIf you have any questions please contact the team at ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/mental-health-awareness-14th-may-2026
LOCATION:Online
CATEGORIES:Mental Health Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260514T130000
DTEND;TZID=Europe/London:20260514T140000
DTSTAMP:20260615T085005
CREATED:20251205T084809Z
LAST-MODIFIED:20251205T084809Z
UID:10001753-1778763600-1778767200@devontraininghub.co.uk
SUMMARY:CVD Lunch & Learn -  Hypertension Medication & Adherence
DESCRIPTION:Session 7 – Hypertension Medication & Adherence \nDate: Thursday 14th May 2026 \nThis session provides an overview of current national guidance on hypertension treatment\, reviews the main medication groups\, and explores strategies to promote patient adherence\, supported by real-world case studies. \nTo register:  CVD Lunch & Learn Series.  Session 7 – Hypertension Medication & Adherence 14th May 2026
URL:https://devontraininghub.co.uk/event/cvd-lunch-learn-hypertension-medication-adherence
LOCATION:Live virtual Course- Teams
ORGANIZER;CN="Devon Training Hub":MAILTO:devon.traininghub@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260514T130000
DTEND;TZID=Europe/London:20260514T160000
DTSTAMP:20260615T085005
CREATED:20260216T142356Z
LAST-MODIFIED:20260407T112306Z
UID:10001803-1778763600-1778774400@devontraininghub.co.uk
SUMMARY:Frailty and Comprehensive Geriatric Assessment (CGA) Masterclass – 14th May 2026 – Hosted by LDC
DESCRIPTION:Frailty and Comprehensive Geriatric Assessment (CGA) Masterclass – 14th May 2026 – 13.00 to 16:30.  \nIn person Study Day with Dr David Attwood\, Frailty Specialist GP.\nTouchdown 2 Room\, Future Skills Centre\, Exeter College\, Exeter Airport Industrial Estate\, EX5 2LJ\nFrailty and CGA masterclass: Longer\, Better Lives for Patients — and an Easier\, More Fulfilling Job for You \n  \nFrailty is the single most important long-term condition in the NHS—driving more hospital admissions\, higher mortality\, and greater social care costs than almost anything else. It hides in plain sight\, often undiagnosed until crisis hits. \n  \nBut frailty is not inevitable. With early identification and a single\, well-delivered Comprehensive Geriatric Assessment (CGA)\, delivered in the community we can help older people live longer\, live better—and at the same time\, cut the workload for health and care teams. \nSuitable for: Professionals working in Health and Social Care \nStudy Day Aims: To increase skills and knowledge with regard to the identification and management of older people with frailty\, leading to the improved population health of older people which translates into reduced healthcare utilisation. \nLearning Outcomes: \n1. Why frailty matters \n2. How to diagnose frailty \n3. How to treat it \n4. Frailty and its impact on long term conditions management \n5. Frailty and the medication review \n6. Diagnosis of dementia and management of patient with agitation \n  \n7. How to do a CGA in general practice using a multidisciplinary team with worked examples \nWorkshops and case studies will be introduced throughout the session to provide real-world examples and consolidate learning. \nThis course is being delivered in person at the Future Skills Centre\, located near Exeter Airport. \nThere is free parking available at the venue. \nThe venue is fully accessible for all users. \nLiquid refreshments will be provided on arrival and part-way through the afternoon. \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, navigate to the Training Hub course list and click on the orange box next to the course name. \nIf there are any queries please contact ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/frailty-and-comprehensive-geriatric-assessment-cga-masterclass-14th-may-2026
LOCATION:Future Skills Centre\, Exeter College\, Exeter Airport Industrial Estate\, Exeter\, EX5 2LJ
CATEGORIES:Clinical Skills Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260518T090000
DTEND;TZID=Europe/London:20260601T160000
DTSTAMP:20260615T085005
CREATED:20260120T120936Z
LAST-MODIFIED:20260415T143503Z
UID:10001790-1779094800-1780329600@devontraininghub.co.uk
SUMMARY:2-day Paediatric Minor Illness: Assessment and Management in Primary Care course
DESCRIPTION:This 2- day course is open to all practitioners who consult children in primary care\, minor illness centres and urgent care. \n\n\nThe course covers a wide range of paediatric minor illness presentations delivered in a clinic scenario format\, backed up with sessions on developmental milestones\, history taking in the child\, the acutely unwell child and the journey from unwell at home to General Practice appointment\, to referral to hospital. \nThis course can be used as a Paediatric Minor Illness Update course. It also covers the skills and competencies needed to increase confidence and competence in practice for those practitioners who find consulting children a challenge or who are new in this area of Minor Illness. \nDay 1 – 18th May 2026 + Day 2 – 1st June 2026 \nPlease contact: communications@aspireclinicaltraining.co.uk to book your place . Visit our website to view our courses in Minor Illness and Injury Aspire Clinical Training. \n 
URL:https://devontraininghub.co.uk/event/2-day-paediatric-minor-illness-assessment-and-management-in-primary-care-course-5
LOCATION:Online
CATEGORIES:Clinical Skills Courses
ORGANIZER;CN="Aspire Clinical Training":MAILTO:lesley.haxworth@aspireclinicaltraining.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260519T093000
DTEND;TZID=Europe/London:20260519T130000
DTSTAMP:20260615T085005
CREATED:20240223T125240Z
LAST-MODIFIED:20260226T083554Z
UID:10001878-1779183000-1779195600@devontraininghub.co.uk
SUMMARY:Patients behaving badly – how to manage them effectively
DESCRIPTION:Aim:\nEver replayed that conversation and wished you had handled it better? This workshop will look at practical techniques to help you achieve successful and positive outcomes with those difficult people and/or situations. Techniques learned are immediately applicable to your workplace. \nThis course shows participants how to achieve the win-win situation with their most challenging patients. \nWho should attend the workshop:\nAll non-clinical staff \nLearning outcomes:\nBy the end of the workshop participants will: \n– Understand why people may be difficult\n– Be able to recognise and diffuse a situation before it starts\n– Know how to choose when to be assertive\n– Have more confidence when dealing with difficult people\n– Have discussed situations you may face and how to deal with them in the future\n– Have practised behaviours language to be used\n– Know when to deal with the situation yourself\n– Know when to pass the difficult situation on \nWorkshop format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/patients-behaving-badly-how-to-manage-them-effectively/2026-05-19
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260520T093000
DTEND;TZID=Europe/London:20260520T130000
DTSTAMP:20260615T085005
CREATED:20251107T154046Z
LAST-MODIFIED:20260407T112532Z
UID:10001701-1779269400-1779282000@devontraininghub.co.uk
SUMMARY:Insulin Initiation Update – 20th May 2026 – Hosted by LDC
DESCRIPTION:Insulin Initiation Update – 20th May 2026\, 09:30 to 13:00..\nVirtual live study session with Clinical Educator Julie Frost. \n\nSuitable for: Experienced Registered Healthcare Professionals that see Diabetes patients and will be overseeing insulin therapies in general practice. \nThis brand new study day expands on the skills and outcomes from our popular Introduction to Insulin Initiation course\, delivered by the ever-popular Julie Frost. \nThe objective is to facilitate enhanced\, tailored clinical support for patients who are starting insulin therapies for the first time.  This training will reference local formularies and consultant-led best practice. \nThis course will cover Insulin Initiation in Primary Care for healthcare professionals who already have experience in diabetes management and initiating insulin treatment plans. \nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course.  \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name. \nAll delegates must have their own booking made through the Learning and Development Centre website to join this study session. Further information will be provided to all delegates prior to the event. \nIf there are any queries please do contact ldc.sentinel@nhs.net.
URL:https://devontraininghub.co.uk/event/insulin-initiation-update-20th-may-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Diabetes Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260520T093000
DTEND;TZID=Europe/London:20260520T130000
DTSTAMP:20260615T085005
CREATED:20251211T111215Z
LAST-MODIFIED:20260407T112639Z
UID:10001763-1779269400-1779282000@devontraininghub.co.uk
SUMMARY:Diabetes Foundation – 20th May 2026 – Hosted by LDC
DESCRIPTION:Diabetes Foundation – 20th May 2026\, 09:30 to 13:00\nBecky Brown and Marcia Pearse present a general update suitable for anyone new to diabetes or wanting a refresher. It will improve general diabetes knowledge and promote up to date evidence based practice\, within diabetes care. \nThe course supports the Skills for Health Diabetes Competency Framework and is suitable for all primary care healthcare professionals. \nThe morning consists of a 3.5 hour diabetes update by the Specialist Nurse team. \nSuitable for community teams including: Practice Nurses\, District Nurses\, Long term condition Matrons and Healthcare Assistants. \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name.   \n\nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course.  \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \nThis course is being delivered virtually; meeting details will be advised a few days beforehand.  If there are any queries please contact ldc.sentinel@nhs.net.
URL:https://devontraininghub.co.uk/event/diabetes-foundation-20th-may-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Clinical Skills Courses,Diabetes Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
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