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DTSTART;TZID=Europe/London:20260429T093000
DTEND;TZID=Europe/London:20260429T120000
DTSTAMP:20260507T151730
CREATED:20250729T090003Z
LAST-MODIFIED:20260407T111624Z
UID:10001554-1777455000-1777464000@devontraininghub.co.uk
SUMMARY:Leadership for Clinicians – 29th April 2026 – Hosted by LDC
DESCRIPTION:Leadership for Clinicians – 29th April 2026\, 09:30 – 12:00.\nWith Alan Molineaux\, NHS Educator and Speaker.\nSuitable for: Practice Managers\, Team Managers\, Clinical Managers\, Senior Administrators and Team Leaders \nCourse Content: \n  \n\n·       Negotiation Skills\n·       Managing Difficult People\n·       Mindfulness\n·       Self-Awareness and the Learning Process\n·       Process Mapping\n·       Mental Health Awareness\n·       How to manage GPs\n        Quantitative and Qualitative Measurement\n\n  \n  \n  \nDelegates will become aware of the necessary tools and knowledge to support their teams to be able to adopt changes and ensure minimal disruption to organisational operations. The NHS in general\, and Primary Care in particular\, experiences continuous change. When staff are under pressure it is vital that leaders understand how to approach the difficulties faced. \nIf you are not able to attend this session please cancel your place in advance via your Learning and Development Centre account so that a place can be made available for another delegate. \n\nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course. \n  \nIf you have any queries please contact ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/leadership-for-clinicians-9th-december-2025-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses,Clinical Skills Courses,Leadership / Management Course
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260326T093000
DTEND;TZID=Europe/London:20260326T120000
DTSTAMP:20260507T151730
CREATED:20251031T105652Z
LAST-MODIFIED:20251031T105652Z
UID:10001695-1774517400-1774526400@devontraininghub.co.uk
SUMMARY:Appraisal Skills - 26th March 2026 - Hosted by LDC
DESCRIPTION:Appraisal Skills – 26th March 2026\, 09:30 – 12:00. \nWith Alan Molineaux\, NHS Educator and Speaker.  \nSuitable for: Practice Managers\, Team Managers\, Clinical Managers\, Senior Administrators and Team Leaders \nCourse Content: \n– An overview of the use of appraisals \n– The practicalities \n– The human dynamics \n– The key steps to follows \n– The desired outcomes \nAttendees will have a broad understanding of the key aspects of conducting effective appraisals. \nIf you are not able to attend this session please cancel your place in advance via your Learning and Development Centre account so that a place can be made available for another delegate. \n\nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course.  \n  \nIf you have any queries please contact ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/appraisal-skills-26th-march-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses,Leadership / Management Course
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260324T120000
DTEND;TZID=Europe/London:20260324T130000
DTSTAMP:20260507T151730
CREATED:20260218T131329Z
LAST-MODIFIED:20260218T131329Z
UID:10001809-1774353600-1774357200@devontraininghub.co.uk
SUMMARY:Leadership in an Ageing World
DESCRIPTION:Join our next free\, virtual event! Please note: Registrations are taken through LinkedIn\, or please email with your name and Trust/Hospital: healthcare@maguiretraining.co.uk \nGain an understanding of how shifts in demographics are influencing skills\, recruitment\, and retention challenges. We will explore the dynamics of managing a multigenerational team\, highlighting both the key benefits and common challenges. \nWe will also look at how to identify and implement leadership behaviours that encourage inclusion\, empowering individuals of all ages to contribute effectively and achieve high performance. \nIn the session\, you will: \n\nUnderstand how changing workforce demographics are shaping skills\, recruitment\, and retention challenges.\nRecognise the key benefits and common challenges of managing a multigenerational team.\nIdentify and apply leadership behaviours that build inclusion and enable people of all ages to contribute and perform.\n\nBe sure you follow Maguire Training on LinkedIn for more events and information about our courses: https://www.linkedin.com/company/maguire-training/
URL:https://devontraininghub.co.uk/event/leadership-in-an-ageing-world
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="Maguire Training":MAILTO:healthcare@maguiretraining.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260313T090000
DTEND;TZID=Europe/London:20260313T123000
DTSTAMP:20260507T151730
CREATED:20251107T153804Z
LAST-MODIFIED:20251107T153804Z
UID:10001700-1773392400-1773405000@devontraininghub.co.uk
SUMMARY:Unsnap the Advice Trap - 13th and 20th March 2026 - Hosted by LDC
DESCRIPTION:Unsnap the Advice Trap – 13th and 20th March 2026.  09:00 to 12:30 on both dates.\nLive Virtual Teaching Session with Stephen McCann and Judy Rees.\nSuitable for: GPs\, nurses\, health coaches\, social prescribers\, care coordinators\, allied health professionals\, community health workers\, and peer supporters working in primary and community care settings\, including integrated or multidisciplinary teams. \nEmotionally charged conversations are part of everyday healthcare. Done well\, they build trust and confidence. Done badly\, they can leave everyone drained.\nUnsnap The Advice Trap is a short\, practice-based conversation upgrade for healthcare teams. It introduces Clean Language\, an approach that helps people find clarity in their own words\, without pressure. \nSiobhan Aris\, an advanced palliative care nurse based in Cornwall\, said: “Clean Language has shown me how much better communication could be. It has improved patient care – and I also think it’s improved my conversations with my colleagues.” \n  \nWhen the quality of understanding improves\, patients feel more listened to\, and colleagues often find more joy and less stress at work. When this happens the results can include improved patient outcomes and a reduction in staff churn and therefor costs. \nCourse Details \nWe design engaging\, practical sessions with plenty of opportunity for discussion\, practice\, and real-life scenarios. \n● Format:  two half days delivered online \n● Group size: up to 16 participants \n● Style: interactive\, practical\, scenario-based \n● Options: train-the-trainer programme available\, with certification\, licensed training materials\, and mentoring to support your own facilitators \nFeedback from NHS pilots and national awareness week tasters shows strong impact for patients\, families\, staff\, and volunteers alike. \nBenefits and Course Objectives: \nUnsnap The Advice Trap helps clinicians\, health coaches\, and community-based practitioners to: \n● Stay steady in emotionally charged conversations \n● Ask questions that reduce pressure and create clarity \n● Support clearer decisions and stronger follow-through \n● Reduce emotional strain and prevent burnout \n● Free up energy for what matters most \nThis course is being run as an online training course. Details of how to join the meeting will be emailed to you closer to the event. \nIf you are not able to attend this session please cancel your place in advance via your Learning and Development Centre account so that a place can be made available for another delegate. \nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course.  \nIf you have any queries please contact ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/unsnap-the-advice-trap-13th-and-20th-march-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses,Clinical Skills Courses,Leadership / Management Course
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260311T100000
DTEND;TZID=Europe/London:20260311T130000
DTSTAMP:20260507T151730
CREATED:20241216T120836Z
LAST-MODIFIED:20260226T083706Z
UID:10001584-1773223200-1773234000@devontraininghub.co.uk
SUMMARY:Managing Challenging Staffing Situations
DESCRIPTION:Aim\nThe aim of this workshop is to equip managers with the knowledge\, skills and strategies to effectively manage some of the more common challenging staffing situations that line managers encounter. During the workshop we will consider employees who are not performing in their role; employees with high levels of short-term absence; employees who are disruptive and employees who display a negative attitude. \nWho should attend the workshop\n\nTeam leaders\, line managers and supervisors\n\nLearning outcomes\nDuring the workshop we will cover: \n\nWhy we need to manage challenging situations\nHow to give effective feedback – a model that can be applied in any situation\nHow to identify an employee not performing in their role\nHow to start an informal performance management\nprocess\, using a Performance Improvement Plan\nHow to effectively manage employees with high levels of short-term absence\nWhat you can and cannot do as an employer\nManaging employees who are disruptive and display a negative attitude\nUnderstanding motivations\nApplying a ‘firm but fair’ management style\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://devontraininghub.co.uk/event/managing-challenging-staffing-situations/2026-03-11
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260127T093000
DTEND;TZID=Europe/London:20260127T130000
DTSTAMP:20260507T151730
CREATED:20250916T073005Z
LAST-MODIFIED:20250916T073005Z
UID:10001621-1769506200-1769518800@devontraininghub.co.uk
SUMMARY:Team Building and Team Leader Skills - 27th and 28th January 2026 - Hosted by LDC
DESCRIPTION:Team Building and Team Leader Skills – 27th and 28th January 2026\n09:30 to 13:00 on both training days.  Delegates need to attend both sessions to complete the course. \nWith Alan Molineaux\, NHS Educator and Speaker.\nSuitable for: Practice Managers\, Team Managers\, Clinical Managers\, Senior Administrators and Team Leaders \nCourse Content: \n  \n\n\nUnderstanding Teams Dynamics\nNegotiation Skills\nManaging Difficult People\nSelf-Awareness\nProcess Mapping\nUnderstanding Hierarchies\nHow to manage GPs\nQuantitative and Qualitative Measurement\n\n  \nBy the end of the course delegates will have a full understanding of how teams develop\, effective team leadership and how to continue developing both the team they lead and their own leadership skills. \nIf you are not able to attend this session please cancel your place in advance via your Learning and Development Centre account so that a place can be made available for another delegate. \n\nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course.  \n  \nIf you have any queries please contact ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/team-building-and-team-leader-skills-27th-and-28th-january-2026-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses,Clinical Skills Courses,Leadership / Management Course
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260121T120000
DTEND;TZID=Europe/London:20260121T170000
DTSTAMP:20260507T151730
CREATED:20251016T090220Z
LAST-MODIFIED:20251016T090220Z
UID:10001663-1768996800-1769014800@devontraininghub.co.uk
SUMMARY:Devon QOF Study Day - 21st January 2026 - Hosted by LDC
DESCRIPTION:Devon QOF Study Day – 21st January 2026.  12:00 to 17:00.\nHosted by Sarah Cousins and Dr James Boorer.\nExeter Court Hotel\, Kennford\, Exeter.  EX6 7UX\n  \nThe Learning and Development Centre is delighted to be hosting this Devon QOF Study Day\, supported by an array of expert speakers which have been coordinated and chaired by Sarah Cousins and Dr James Boorer.\nFollowing the success of the Devon Digital Conference in June\, the Learning and Development Centre is now planning a QOF Study Day for Devon General Practice colleagues. This event will focus on helping practices make the most of their clinical systems to achieve QOF targets\, with practical hints and tips shared throughout the day. We want this event to be as useful and relevant as possible for you\, so we’d really appreciate it if you could take a few moments to answer a few short questions to help us shape the agenda. The Study Day will once again be organised by a working group of colleagues who are actively involved in General Practice and understand the daily challenges faced by surgeries. Your input will help ensure we bring together the right people and topics for what we hope will be a highly valuable and engaging day away from practice. \nThis is a catered event.  Please ensure that you add any dietary or access requirements to your booking. \nDRAFT AGENDA\n12:00 Registration\, buffet lunch and networking \n13:00 Welcome and introductions – Co chairs Sarah Cousins and Dr James Boorer \n13:00 Presentations – Guest speakers \n15:00 Afternoon break\, refreshments\, networking \n15:20 Presentations – Guest speakers \n16:45 Study day summary and close – Co chairs Sarah Cousins and Dr James Boorer \n  \nAmenities and Access: \nThere is plenty of free parking available at the venue. Refreshments and a buffet lunch will be provided during the day.  If you have access or dietary needs please ensure that these are included on your booking so that the organisers and venue are aware ahead of the event.  All personal details provided will remain strictly private and confidential. \nBookings: \nPlease ensure that all bookings for this event are made in the name of the person that will be attending and that the name is written as you would like it to appear on your conference badge and on your certificate of attendance.  If there are any queries about how to create a booking\, or about the event itself\, please contact the Learning and Development Centre in the first instance: ldc.sentinel@nhs.net.
URL:https://devontraininghub.co.uk/event/devon-qof-study-day-21st-january-2026-hosted-by-ldc
LOCATION:Exeter Court Hotel\, Kennford\, Exeter\, EX6 7UX
CATEGORIES:Administration Courses,Clinical Skills Courses,Leadership / Management Course
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260121T100000
DTEND;TZID=Europe/London:20260121T130000
DTSTAMP:20260507T151730
CREATED:20241216T120836Z
LAST-MODIFIED:20260226T083706Z
UID:10001575-1768989600-1769000400@devontraininghub.co.uk
SUMMARY:Managing Challenging Staffing Situations
DESCRIPTION:Aim\nThe aim of this workshop is to equip managers with the knowledge\, skills and strategies to effectively manage some of the more common challenging staffing situations that line managers encounter. During the workshop we will consider employees who are not performing in their role; employees with high levels of short-term absence; employees who are disruptive and employees who display a negative attitude. \nWho should attend the workshop\n\nTeam leaders\, line managers and supervisors\n\nLearning outcomes\nDuring the workshop we will cover: \n\nWhy we need to manage challenging situations\nHow to give effective feedback – a model that can be applied in any situation\nHow to identify an employee not performing in their role\nHow to start an informal performance management\nprocess\, using a Performance Improvement Plan\nHow to effectively manage employees with high levels of short-term absence\nWhat you can and cannot do as an employer\nManaging employees who are disruptive and display a negative attitude\nUnderstanding motivations\nApplying a ‘firm but fair’ management style\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://devontraininghub.co.uk/event/managing-challenging-staffing-situations/2026-01-21
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251119T120000
DTEND;TZID=Europe/London:20251119T130000
DTSTAMP:20260507T151730
CREATED:20251001T142602Z
LAST-MODIFIED:20251001T142602Z
UID:10001637-1763553600-1763557200@devontraininghub.co.uk
SUMMARY:Managing Performance Improvement Plans (PIPs)
DESCRIPTION:Join our next free\, virtual event! \nThis event will provide you with some of the tools and strategies needed to effectively implement and manage PIPs\, ensuring they serve as constructive pathways for employee development rather than punitive measures. \nIn the session\, you will: \n1) Understand the fundamental concepts and purposes of a PIP.\n2) Identify performance gaps and set realistic goals for improvement.\n3) Gain skills in effective communication and feedback to support employee development.\n4) Learn strategies to monitor progress and evaluate the effectiveness of a PIP. \nFind more information about our “Managing and Implementing Performance Improvement Plans (PIPs)” on our website: https://www.maguiretraining.co.uk/leadership-management-courses/managing-implementing-performance-improvement-plans-pip/ \nBe sure you follow Maguire Training on LinkedIn for more events and information about our courses: https://www.linkedin.com/company/maguire-training/
URL:https://devontraininghub.co.uk/event/managing-performance-improvement-plans-pips
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="Maguire Training":MAILTO:healthcare@maguiretraining.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251112T100000
DTEND;TZID=Europe/London:20251112T130000
DTSTAMP:20260507T151730
CREATED:20241216T120836Z
LAST-MODIFIED:20260226T083706Z
UID:10001446-1762941600-1762952400@devontraininghub.co.uk
SUMMARY:Managing Challenging Staffing Situations
DESCRIPTION:Aim\nThe aim of this workshop is to equip managers with the knowledge\, skills and strategies to effectively manage some of the more common challenging staffing situations that line managers encounter. During the workshop we will consider employees who are not performing in their role; employees with high levels of short-term absence; employees who are disruptive and employees who display a negative attitude. \nWho should attend the workshop\n\nTeam leaders\, line managers and supervisors\n\nLearning outcomes\nDuring the workshop we will cover: \n\nWhy we need to manage challenging situations\nHow to give effective feedback – a model that can be applied in any situation\nHow to identify an employee not performing in their role\nHow to start an informal performance management\nprocess\, using a Performance Improvement Plan\nHow to effectively manage employees with high levels of short-term absence\nWhat you can and cannot do as an employer\nManaging employees who are disruptive and display a negative attitude\nUnderstanding motivations\nApplying a ‘firm but fair’ management style\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://devontraininghub.co.uk/event/managing-challenging-staffing-situations/2025-11-12
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251016T100000
DTEND;TZID=Europe/London:20251016T130000
DTSTAMP:20260507T151730
CREATED:20241216T121036Z
LAST-MODIFIED:20250819T093801Z
UID:10001570-1760608800-1760619600@devontraininghub.co.uk
SUMMARY:Influencing Senior Managers & Colleagues to help you achieve
DESCRIPTION:Influencing upwards can be tricky because of the power differences and authority in the organisation. Senior leaders might have their own views and priorities\, which can be hard to align with your ideas. Plus\, getting access to them isn’t always easy\, making it tough to communicate and build relationships effectively. \nIn this workshop\, we’ll explore strategies to effectively communicate and influence those in higher positions within your practice. By the end of the workshop\, you’ll have practical techniques to enhance your impact and foster stronger professional relationships with senior leaders. \nWho should attend the workshop\n\nAnyone who would like to develop their influencing skills at work\nManagers who need to influence others over whom they have no authority\nManagers and team leaders who would like to build influence in their team\nAnyone who needs to build influencing skills for leading without authority\n\nLearning outcomes\nAt the end of the workshop Managers will have a solid understanding of: \nIdentifying What Influence Means \n\nInfluence definition\nDifference between influence and persuasion\nBarriers to influence\n\nThe Foundations of Influence \n\nThe skills of influential people\nTypes of power that affect influence\n\nInfluencing Strategies and Techniques \n\nEmpathy and understanding\nLikeability\nFinding out what other people want or need\nShowing interest and appreciation\nAllyship and commonalities with others\nOpenness\nListening\nCreating an action plan to develop your influencing skills\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://devontraininghub.co.uk/event/influencing-senior-managers-colleagues-to-help-you-achieve/2025-10-16
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250923T100000
DTEND;TZID=Europe/London:20250923T130000
DTSTAMP:20260507T151730
CREATED:20241216T120836Z
LAST-MODIFIED:20260226T083706Z
UID:10001445-1758621600-1758632400@devontraininghub.co.uk
SUMMARY:Managing Challenging Staffing Situations
DESCRIPTION:Aim\nThe aim of this workshop is to equip managers with the knowledge\, skills and strategies to effectively manage some of the more common challenging staffing situations that line managers encounter. During the workshop we will consider employees who are not performing in their role; employees with high levels of short-term absence; employees who are disruptive and employees who display a negative attitude. \nWho should attend the workshop\n\nTeam leaders\, line managers and supervisors\n\nLearning outcomes\nDuring the workshop we will cover: \n\nWhy we need to manage challenging situations\nHow to give effective feedback – a model that can be applied in any situation\nHow to identify an employee not performing in their role\nHow to start an informal performance management\nprocess\, using a Performance Improvement Plan\nHow to effectively manage employees with high levels of short-term absence\nWhat you can and cannot do as an employer\nManaging employees who are disruptive and display a negative attitude\nUnderstanding motivations\nApplying a ‘firm but fair’ management style\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://devontraininghub.co.uk/event/managing-challenging-staffing-situations/2025-09-23
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250917T120000
DTEND;TZID=Europe/London:20250917T140000
DTSTAMP:20260507T151730
CREATED:20241216T120230Z
LAST-MODIFIED:20250819T092801Z
UID:10001567-1758110400-1758117600@devontraininghub.co.uk
SUMMARY:HR Brief Bites 12: Sexual Harassment
DESCRIPTION:Aim\n26th October 2024 is a key date\, as employment law changes are coming into effect\, which relate to Sexual Harassment at work. \nThese are fundamental\, key changes which require policy updates and other documentation which supports the steps employers must take to be protected against claims. They apply regardless of the size of the organisation\, and you will need to demonstrate that you have proactively taken ‘all reasonable steps’ to prevent sexual harassment from happening. This includes from third parties (think: your patients\, visitors\, contractors etc). \nThis is huge change to employment law\, and should a case reach tribunal and you are found to breach your duties under this law\, any compensatory award could be increased by up to 25%. \nWe are delivering a 1.5 hours training session\, with an additional 30 mins Q&A session should you need it. \nWho should attend the workshop\n\nManagers\, team leads and staff in a supervisory role within primary care\n\nLearning outcomes\nThe training session covers: \n\nWhat is sexual harassment?\nYour changing obligations\nNew powers for employees\nRisks and reasonable steps including the EHRC 8 steps guidance\nGovernment plans for further reform
URL:https://devontraininghub.co.uk/event/hr-brief-bites-12-sexual-harassment/2025-09-17
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250916T120000
DTEND;TZID=Europe/London:20250916T130000
DTSTAMP:20260507T151730
CREATED:20250731T135944Z
LAST-MODIFIED:20250731T135944Z
UID:10001560-1758024000-1758027600@devontraininghub.co.uk
SUMMARY:Understanding your Learning Style to Support Effective Leadership Event
DESCRIPTION:Team Leaders and Line Managers\, join this session to explore how your learning style influences how you lead\, support and coach your teams. With an awareness of self and others\, you can adapt your style of leadership to engage and motivate your people to achieve great results! \nIn the session\, we will: \n1) Identify the strengths of your learning style.\n2) Reflect on the approach to leadership of each learning style.\n3) Consider the learning styles of others to create positive interactions.\n4) Recognise the positive impact of increased awareness and adapting your style to engage and motivate your team
URL:https://devontraininghub.co.uk/event/understanding-your-learning-style-to-support-effective-leadership-event
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="Maguire Training":MAILTO:healthcare@maguiretraining.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250716T120000
DTEND;TZID=Europe/London:20250716T130000
DTSTAMP:20260507T151730
CREATED:20250617T102004Z
LAST-MODIFIED:20250617T102004Z
UID:10001525-1752667200-1752670800@devontraininghub.co.uk
SUMMARY:Lead by Example: Mastering Role Model Leadership
DESCRIPTION:Be sure you register on the Zoom event link to reserve a space on this free\, 60-minute event! \nDiscover the transformative power of Role Model leadership and its impact on team performance. This webinar explores the key attributes of exceptional leaders\, emphasising the importance of curiosity and leading with a coaching approach. \nYou’ll reflect on your own leadership style\, delve into practical strategies for inspiring others\, and learn how to foster and model a growth mindset. You’ll gain the tools to lead with integrity\, empathy\, and vision\, motivating and guiding both you and your team towards success. \nLearning Objectives\n1. Understand the principles of role model leadership and its importance in inspiring performance for your team.\n2. Identify techniques for leading by example and creating a positive\, motivating team environment.\n3. Learn how to adopt and model a growth mindset to drive personal and team development.\n4. Gain actionable strategies to overcome leadership challenges and empower others to achieve their full potential. \nBe sure you follow Maguire Training on LinkedIn for more events and information about our courses: https://www.linkedin.com/company/maguire-training/ \nFollow Maguire Healthcare Training for course resources\, polls and free events: https://www.linkedin.com/company/maguire-healthcare/
URL:https://devontraininghub.co.uk/event/lead-by-example-mastering-role-model-leadership
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="Maguire Training":MAILTO:healthcare@maguiretraining.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250709T093000
DTEND;TZID=Europe/London:20250709T123000
DTSTAMP:20260507T151730
CREATED:20250516T132709Z
LAST-MODIFIED:20250516T132709Z
UID:10001482-1752053400-1752064200@devontraininghub.co.uk
SUMMARY:Managing Challenging Behaviour - 9th July 2025 - Hosted by LDC
DESCRIPTION:Managing Challenging Behaviour – 9th July 2025\, 09:30 to 12:30\nWith Non-Clinical Education Facilitator\, Clare Hartgen. \nSuitable for \nPrimary Care Professionals in Patient Facing Roles \nCourse Aim \nThe aim of this workshop is to provide non-clinical staff with the skills and understanding to have greater confidence in dealing with aggressive behaviour safely. \nTopics Covered \n\nWhy Patients become Aggressive\nHow to assess risk\nHow to respond to conflict\nThe basics of De-escalation\nDealing with violence in the waiting room\nCommunication\n\nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name. \nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course.  \n  \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Teams account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event.  \n  \nIf you have any questions please contact the team at ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/managing-challenging-behaviour-9th-july-2025-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses,Clinical Skills Courses,Leadership / Management Course
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250702T100000
DTEND;TZID=Europe/London:20250702T130000
DTSTAMP:20260507T151730
CREATED:20241216T120836Z
LAST-MODIFIED:20260226T083706Z
UID:10001444-1751450400-1751461200@devontraininghub.co.uk
SUMMARY:Managing Challenging Staffing Situations
DESCRIPTION:Aim\nThe aim of this workshop is to equip managers with the knowledge\, skills and strategies to effectively manage some of the more common challenging staffing situations that line managers encounter. During the workshop we will consider employees who are not performing in their role; employees with high levels of short-term absence; employees who are disruptive and employees who display a negative attitude. \nWho should attend the workshop\n\nTeam leaders\, line managers and supervisors\n\nLearning outcomes\nDuring the workshop we will cover: \n\nWhy we need to manage challenging situations\nHow to give effective feedback – a model that can be applied in any situation\nHow to identify an employee not performing in their role\nHow to start an informal performance management\nprocess\, using a Performance Improvement Plan\nHow to effectively manage employees with high levels of short-term absence\nWhat you can and cannot do as an employer\nManaging employees who are disruptive and display a negative attitude\nUnderstanding motivations\nApplying a ‘firm but fair’ management style\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://devontraininghub.co.uk/event/managing-challenging-staffing-situations/2025-07-02
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250619T120000
DTEND;TZID=Europe/London:20250619T140000
DTSTAMP:20260507T151730
CREATED:20241216T120230Z
LAST-MODIFIED:20250819T092801Z
UID:10001273-1750334400-1750341600@devontraininghub.co.uk
SUMMARY:HR Brief Bites 12: Sexual Harassment
DESCRIPTION:Aim\n26th October 2024 is a key date\, as employment law changes are coming into effect\, which relate to Sexual Harassment at work. \nThese are fundamental\, key changes which require policy updates and other documentation which supports the steps employers must take to be protected against claims. They apply regardless of the size of the organisation\, and you will need to demonstrate that you have proactively taken ‘all reasonable steps’ to prevent sexual harassment from happening. This includes from third parties (think: your patients\, visitors\, contractors etc). \nThis is huge change to employment law\, and should a case reach tribunal and you are found to breach your duties under this law\, any compensatory award could be increased by up to 25%. \nWe are delivering a 1.5 hours training session\, with an additional 30 mins Q&A session should you need it. \nWho should attend the workshop\n\nManagers\, team leads and staff in a supervisory role within primary care\n\nLearning outcomes\nThe training session covers: \n\nWhat is sexual harassment?\nYour changing obligations\nNew powers for employees\nRisks and reasonable steps including the EHRC 8 steps guidance\nGovernment plans for further reform
URL:https://devontraininghub.co.uk/event/hr-brief-bites-12-sexual-harassment/2025-06-19
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250617T100000
DTEND;TZID=Europe/London:20250617T130000
DTSTAMP:20260507T151730
CREATED:20241216T121036Z
LAST-MODIFIED:20250819T093801Z
UID:10001282-1750154400-1750165200@devontraininghub.co.uk
SUMMARY:Influencing Senior Managers & Colleagues to help you achieve
DESCRIPTION:Influencing upwards can be tricky because of the power differences and authority in the organisation. Senior leaders might have their own views and priorities\, which can be hard to align with your ideas. Plus\, getting access to them isn’t always easy\, making it tough to communicate and build relationships effectively. \nIn this workshop\, we’ll explore strategies to effectively communicate and influence those in higher positions within your practice. By the end of the workshop\, you’ll have practical techniques to enhance your impact and foster stronger professional relationships with senior leaders. \nWho should attend the workshop\n\nAnyone who would like to develop their influencing skills at work\nManagers who need to influence others over whom they have no authority\nManagers and team leaders who would like to build influence in their team\nAnyone who needs to build influencing skills for leading without authority\n\nLearning outcomes\nAt the end of the workshop Managers will have a solid understanding of: \nIdentifying What Influence Means \n\nInfluence definition\nDifference between influence and persuasion\nBarriers to influence\n\nThe Foundations of Influence \n\nThe skills of influential people\nTypes of power that affect influence\n\nInfluencing Strategies and Techniques \n\nEmpathy and understanding\nLikeability\nFinding out what other people want or need\nShowing interest and appreciation\nAllyship and commonalities with others\nOpenness\nListening\nCreating an action plan to develop your influencing skills\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://devontraininghub.co.uk/event/influencing-senior-managers-colleagues-to-help-you-achieve/2025-06-17
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250513T100000
DTEND;TZID=Europe/London:20250513T130000
DTSTAMP:20260507T151730
CREATED:20241216T120836Z
LAST-MODIFIED:20260226T083706Z
UID:10001279-1747130400-1747141200@devontraininghub.co.uk
SUMMARY:Managing Challenging Staffing Situations
DESCRIPTION:Aim\nThe aim of this workshop is to equip managers with the knowledge\, skills and strategies to effectively manage some of the more common challenging staffing situations that line managers encounter. During the workshop we will consider employees who are not performing in their role; employees with high levels of short-term absence; employees who are disruptive and employees who display a negative attitude. \nWho should attend the workshop\n\nTeam leaders\, line managers and supervisors\n\nLearning outcomes\nDuring the workshop we will cover: \n\nWhy we need to manage challenging situations\nHow to give effective feedback – a model that can be applied in any situation\nHow to identify an employee not performing in their role\nHow to start an informal performance management\nprocess\, using a Performance Improvement Plan\nHow to effectively manage employees with high levels of short-term absence\nWhat you can and cannot do as an employer\nManaging employees who are disruptive and display a negative attitude\nUnderstanding motivations\nApplying a ‘firm but fair’ management style\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://devontraininghub.co.uk/event/managing-challenging-staffing-situations/2025-05-13
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250403T100000
DTEND;TZID=Europe/London:20250403T130000
DTSTAMP:20260507T151730
CREATED:20241216T120621Z
LAST-MODIFIED:20241216T120621Z
UID:10001276-1743674400-1743685200@devontraininghub.co.uk
SUMMARY:Getting the most from your Staff through Coaching
DESCRIPTION:Aim\nDeveloping your coaching skills workshop can greatly benefit you as a line manager by enhancing your ability to support and develop your team. You’ll learn effective techniques to provide constructive feedback\, set clear goals\, and foster a positive work environment. These skills can lead to improved team performance and higher employee satisfaction. Additionally\, strong coaching abilities can help you build better relationships with your team members\, making you a more effective and respected leader. \nThe aim of this workshop is to equip line managers with essential coaching skills to effectively support\, develop\, and inspire their teams. \nWho should attend the workshop\n\nManagers\, team leads and staff in a supervisory role within primary care\n\nLearning outcomes\nAt the end of the workshop\, managers will be able to: \n\nIdentify what coaching is.\nIdentify the benefits and applications of a coaching-oriented style of leadership.\nRecognize the skills and characteristics of an effective coach.\nApply a structured approach to coaching.\nSet up an action plan to develop their coaching skills as managers.\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://devontraininghub.co.uk/event/getting-the-most-from-your-staff-through-coaching/2025-04-03
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250401T093000
DTEND;TZID=Europe/London:20250401T120000
DTSTAMP:20260507T151730
CREATED:20240910T082043Z
LAST-MODIFIED:20241119T110530Z
UID:10001118-1743499800-1743508800@devontraininghub.co.uk
SUMMARY:Change Management - 1st April 2025 – Hosted by LDC
DESCRIPTION:Change Management – 1st April 2025\, 09:30 – 12:00. \nWith Alan Molineaux\, NHS Educator and Speaker. \nSuitable for: Practice Managers\, Team Managers\, Clinical Managers\, Senior Administrators and Team Leaders \nCourse Content: \n  \n\n·       Understanding the journey of change\n·       Understanding the different types of change\n·       Understanding the effect on Teams\n·       Understanding the effect on teams\n·       Planning for change\n        Dealing with unexpected change\n\n  \nDelegates will become aware of the necessary tools and knowledge to support their teams to be able to adopt changes and ensure minimal disruption to organisational operations. The NHS in general\, and Primary Care in particular\, experiences continuous change. When staff are under pressure it is vital that leaders understand how to approach the difficulties faced. \nIf you are not able to attend this session please cancel your place in advance via your Learning and Development Centre account so that a place can be made available for another delegate. \n\nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course.  \n  \nIf you have any queries please contact ldc.sentinel@nhs.net \n 
URL:https://devontraininghub.co.uk/event/change-management-12th-december-2024-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses,Leadership / Management Course
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250326T100000
DTEND;TZID=Europe/London:20250326T130000
DTSTAMP:20260507T151730
CREATED:20241216T121036Z
LAST-MODIFIED:20250819T093801Z
UID:10001281-1742983200-1742994000@devontraininghub.co.uk
SUMMARY:Influencing Senior Managers & Colleagues to help you achieve
DESCRIPTION:Influencing upwards can be tricky because of the power differences and authority in the organisation. Senior leaders might have their own views and priorities\, which can be hard to align with your ideas. Plus\, getting access to them isn’t always easy\, making it tough to communicate and build relationships effectively. \nIn this workshop\, we’ll explore strategies to effectively communicate and influence those in higher positions within your practice. By the end of the workshop\, you’ll have practical techniques to enhance your impact and foster stronger professional relationships with senior leaders. \nWho should attend the workshop\n\nAnyone who would like to develop their influencing skills at work\nManagers who need to influence others over whom they have no authority\nManagers and team leaders who would like to build influence in their team\nAnyone who needs to build influencing skills for leading without authority\n\nLearning outcomes\nAt the end of the workshop Managers will have a solid understanding of: \nIdentifying What Influence Means \n\nInfluence definition\nDifference between influence and persuasion\nBarriers to influence\n\nThe Foundations of Influence \n\nThe skills of influential people\nTypes of power that affect influence\n\nInfluencing Strategies and Techniques \n\nEmpathy and understanding\nLikeability\nFinding out what other people want or need\nShowing interest and appreciation\nAllyship and commonalities with others\nOpenness\nListening\nCreating an action plan to develop your influencing skills\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://devontraininghub.co.uk/event/influencing-senior-managers-colleagues-to-help-you-achieve/2025-03-26
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250311T100000
DTEND;TZID=Europe/London:20250311T130000
DTSTAMP:20260507T151730
CREATED:20241216T120836Z
LAST-MODIFIED:20260226T083706Z
UID:10001278-1741687200-1741698000@devontraininghub.co.uk
SUMMARY:Managing Challenging Staffing Situations
DESCRIPTION:Aim\nThe aim of this workshop is to equip managers with the knowledge\, skills and strategies to effectively manage some of the more common challenging staffing situations that line managers encounter. During the workshop we will consider employees who are not performing in their role; employees with high levels of short-term absence; employees who are disruptive and employees who display a negative attitude. \nWho should attend the workshop\n\nTeam leaders\, line managers and supervisors\n\nLearning outcomes\nDuring the workshop we will cover: \n\nWhy we need to manage challenging situations\nHow to give effective feedback – a model that can be applied in any situation\nHow to identify an employee not performing in their role\nHow to start an informal performance management\nprocess\, using a Performance Improvement Plan\nHow to effectively manage employees with high levels of short-term absence\nWhat you can and cannot do as an employer\nManaging employees who are disruptive and display a negative attitude\nUnderstanding motivations\nApplying a ‘firm but fair’ management style\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://devontraininghub.co.uk/event/managing-challenging-staffing-situations/2025-03-11
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250211T100000
DTEND;TZID=Europe/London:20250211T130000
DTSTAMP:20260507T151730
CREATED:20241216T120423Z
LAST-MODIFIED:20241216T120423Z
UID:10001274-1739268000-1739278800@devontraininghub.co.uk
SUMMARY:Communicating Assertively with your Colleagues and your Boss
DESCRIPTION:Aim\nDo you often feel as though you fail to get your opinions heard\, or that people readily dismiss or undermine your views? Maybe you have a habit of handling situations aggressively or lack the confidence to speak up. \nYou might have felt unable to do anything about it at the time\, but by learning how to be more assertive\, you can stand up for yourself\, and become a strong and confident communicator. \nIn this workshop we’ll look at why assertiveness is important and explore some strategies that you can use to become more assertive to further both your confidence and influencing skills. \nWho should attend the workshop\n\nAll staff\, line managers and supervisors.\n\nLearning outcomes\nAt the end of the workshop\, you will be able to: \n\nIdentify what assertiveness is and how it can benefit you\nRecognise four types of behaviour in relation to assertiveness and their components\nApply assertiveness strategies and techniques\nDraw up a plan to develop your assertiveness skills\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://devontraininghub.co.uk/event/communicating-assertively-with-your-colleagues-and-your-boss
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250211T093000
DTEND;TZID=Europe/London:20250211T130000
DTSTAMP:20260507T151730
CREATED:20240910T083551Z
LAST-MODIFIED:20240910T144425Z
UID:10001122-1739266200-1739278800@devontraininghub.co.uk
SUMMARY:Team Building and Team Leader Skills – 11th and 12th February 2025 – Hosted by LDC
DESCRIPTION:Team Building and Team Leader Skills – 11th and 12th February 2025.\n09:30 to 13:00 on both training days.  Delegates need to attend both sessions to complete the course.\nWith Alan Molineaux\, NHS Educator and Speaker.\nSuitable for: Practice Managers\, Team Managers\, Clinical Managers\, Senior Administrators and Team Leaders \nCourse Content: \n  \n\n\nUnderstanding Teams Dynamics\nNegotiation Skills\nManaging Difficult People\nSelf-Awareness\nProcess Mapping\nUnderstanding Hierarchies\nHow to manage GPs\nQuantitative and Qualitative Measurement\n\n  \nBy the end of the course delegates will have a full understanding of how teams develop\, effective team leadership and how to continue developing both the team they lead and their own leadership skills. \nIf you are not able to attend this session please cancel your place in advance via your Learning and Development Centre account so that a place can be made available for another delegate. \n\nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course.  \n  \nIf you have any queries please contact ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/team-building-and-team-leader-skills-11th-and-12th-february-2025-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses,Clinical Skills Courses,Leadership / Management Course
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250204T100000
DTEND;TZID=Europe/London:20250204T130000
DTSTAMP:20260507T151730
CREATED:20241216T120621Z
LAST-MODIFIED:20241216T120621Z
UID:10001275-1738663200-1738674000@devontraininghub.co.uk
SUMMARY:Getting the most from your Staff through Coaching
DESCRIPTION:Aim\nDeveloping your coaching skills workshop can greatly benefit you as a line manager by enhancing your ability to support and develop your team. You’ll learn effective techniques to provide constructive feedback\, set clear goals\, and foster a positive work environment. These skills can lead to improved team performance and higher employee satisfaction. Additionally\, strong coaching abilities can help you build better relationships with your team members\, making you a more effective and respected leader. \nThe aim of this workshop is to equip line managers with essential coaching skills to effectively support\, develop\, and inspire their teams. \nWho should attend the workshop\n\nManagers\, team leads and staff in a supervisory role within primary care\n\nLearning outcomes\nAt the end of the workshop\, managers will be able to: \n\nIdentify what coaching is.\nIdentify the benefits and applications of a coaching-oriented style of leadership.\nRecognize the skills and characteristics of an effective coach.\nApply a structured approach to coaching.\nSet up an action plan to develop their coaching skills as managers.\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://devontraininghub.co.uk/event/getting-the-most-from-your-staff-through-coaching/2025-02-04
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250128T120000
DTEND;TZID=Europe/London:20250128T140000
DTSTAMP:20260507T151730
CREATED:20241216T120230Z
LAST-MODIFIED:20250819T092801Z
UID:10001272-1738065600-1738072800@devontraininghub.co.uk
SUMMARY:HR Brief Bites 12: Sexual Harassment
DESCRIPTION:Aim\n26th October 2024 is a key date\, as employment law changes are coming into effect\, which relate to Sexual Harassment at work. \nThese are fundamental\, key changes which require policy updates and other documentation which supports the steps employers must take to be protected against claims. They apply regardless of the size of the organisation\, and you will need to demonstrate that you have proactively taken ‘all reasonable steps’ to prevent sexual harassment from happening. This includes from third parties (think: your patients\, visitors\, contractors etc). \nThis is huge change to employment law\, and should a case reach tribunal and you are found to breach your duties under this law\, any compensatory award could be increased by up to 25%. \nWe are delivering a 1.5 hours training session\, with an additional 30 mins Q&A session should you need it. \nWho should attend the workshop\n\nManagers\, team leads and staff in a supervisory role within primary care\n\nLearning outcomes\nThe training session covers: \n\nWhat is sexual harassment?\nYour changing obligations\nNew powers for employees\nRisks and reasonable steps including the EHRC 8 steps guidance\nGovernment plans for further reform
URL:https://devontraininghub.co.uk/event/hr-brief-bites-12-sexual-harassment/2025-01-28
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250122T093000
DTEND;TZID=Europe/London:20250122T120000
DTSTAMP:20260507T151730
CREATED:20240910T082813Z
LAST-MODIFIED:20240910T144332Z
UID:10001120-1737538200-1737547200@devontraininghub.co.uk
SUMMARY:Leadership for Clinicians – 22nd January 2025 – Hosted by LDC
DESCRIPTION:Leadership for Clinicians – 22nd January 2025\, 09:30 – 12:00.\nWith Alan Molineaux\, NHS Educator and Speaker.\nSuitable for: Practice Managers\, Team Managers\, Clinical Managers\, Senior Administrators and Team Leaders \nCourse Content: \n  \n\n·       Negotiation Skills\n·       Managing Difficult People\n·       Mindfulness\n·       Self-Awareness and the Learning Process\n·       Process Mapping\n·       Mental Health Awareness\n·       How to manage GPs\n        Quantitative and Qualitative Measurement\n\n  \n  \n  \nDelegates will become aware of the necessary tools and knowledge to support their teams to be able to adopt changes and ensure minimal disruption to organisational operations. The NHS in general\, and Primary Care in particular\, experiences continuous change. When staff are under pressure it is vital that leaders understand how to approach the difficulties faced. \nIf you are not able to attend this session please cancel your place in advance via your Learning and Development Centre account so that a place can be made available for another delegate. \n\nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course.  \n  \nIf you have any queries please contact ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/leadership-for-clinicians-22nd-january-2025-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses,Clinical Skills Courses,Leadership / Management Course
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250116T100000
DTEND;TZID=Europe/London:20250116T130000
DTSTAMP:20260507T151730
CREATED:20241216T120836Z
LAST-MODIFIED:20260226T083706Z
UID:10001277-1737021600-1737032400@devontraininghub.co.uk
SUMMARY:Managing Challenging Staffing Situations
DESCRIPTION:Aim\nThe aim of this workshop is to equip managers with the knowledge\, skills and strategies to effectively manage some of the more common challenging staffing situations that line managers encounter. During the workshop we will consider employees who are not performing in their role; employees with high levels of short-term absence; employees who are disruptive and employees who display a negative attitude. \nWho should attend the workshop\n\nTeam leaders\, line managers and supervisors\n\nLearning outcomes\nDuring the workshop we will cover: \n\nWhy we need to manage challenging situations\nHow to give effective feedback – a model that can be applied in any situation\nHow to identify an employee not performing in their role\nHow to start an informal performance management\nprocess\, using a Performance Improvement Plan\nHow to effectively manage employees with high levels of short-term absence\nWhat you can and cannot do as an employer\nManaging employees who are disruptive and display a negative attitude\nUnderstanding motivations\nApplying a ‘firm but fair’ management style\n\nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nZoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.  Copies of the slides will be sent out after each workshop. \nThis workshop can also be run in-house please email info@generalpracticetraining.co.uk and we will be pleased to chat to you.
URL:https://devontraininghub.co.uk/event/managing-challenging-staffing-situations/2025-01-16
LOCATION:Online
CATEGORIES:Leadership / Management Course
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
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