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DTSTART;TZID=Europe/London:20251106T100000
DTEND;TZID=Europe/London:20251106T130000
DTSTAMP:20260507T184548
CREATED:20240205T095530Z
LAST-MODIFIED:20260226T082938Z
UID:10001458-1762423200-1762434000@devontraininghub.co.uk
SUMMARY:Pain Free Appraisals
DESCRIPTION:Aim\nThe dreaded appraisal reviews are coming around again! Let’s take the fear and hard work away and make all appraisals a positive and developmental experience. \nThe aims of this workshop are therefore: \n\nTo help delegates plan for and hold a positive performance review\, ensuring performance is raised to new levels\nTo give delegates the knowledge and confidence needed to raise the performance of their underperforming staff\n\nWho should attend the workshop\n\nManagers. team leads and other staff in a supervisory role\n\nLearning outcomes\nBy the end of the workshop\, participants will have a better understanding of: \n\nThe purpose of the appraisal process\nHow to plan a good performance review\nThe skills needed to hold a positive performance review\nFeedback and coaching techniques to improve performance\n\nThey will also have practised the essential skills and techniques covered. \nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nThis workshop can be run in-house. Please email info@generalpracticetraining.co.uk and we will be pleased to chat to you. \nIf working online\, all participants will need access to a laptop or PC. Zoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.
URL:https://devontraininghub.co.uk/event/pain-free-appraisals/2025-11-06
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251104T100000
DTEND;TZID=Europe/London:20251105T160000
DTSTAMP:20260507T184548
CREATED:20240223T124337Z
LAST-MODIFIED:20260226T082043Z
UID:10001452-1762250400-1762358400@devontraininghub.co.uk
SUMMARY:Managing for the First Time
DESCRIPTION:Aim:\nThis two-day course is aimed at anyone who has recently taken up their first management position. It provides a blend of theory and practice\, explores the transition into a management role\, addresses the shift in relationships for people who have been promoted from within their own teams and creates an opportunity to share experiences\, ideas\, and approaches with others in a similar position. \nWho should attend the workshop: \nAll new line managers and supervisors or experienced line managers who would like a refresher. \nLearning Outcomes:\nAt the end of the workshop\, you will have:\n– Increased their understanding the transition into management\n– Increased their understanding of their role and responsibilities as a manager\n– Increased their self-awareness\n– Explored different styles of management and be aware of their own approach\n– Understood the importance of performance management and their role in it\n– Identified the management skills needed to carry out their role effectively and had the opportunity to practice some of these skills\n– Appraised their existing management skills and have a plan for their ongoing development\n– Consider ways that the learning can be applied back at work \nWorkshop Format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover:\n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/managing-for-the-first-time/2025-11-04
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251009T093000
DTEND;TZID=Europe/London:20251009T130000
DTSTAMP:20260507T184548
CREATED:20240223T125240Z
LAST-MODIFIED:20260226T083554Z
UID:10001293-1760002200-1760014800@devontraininghub.co.uk
SUMMARY:Patients behaving badly – how to manage them effectively
DESCRIPTION:Aim:\nEver replayed that conversation and wished you had handled it better? This workshop will look at practical techniques to help you achieve successful and positive outcomes with those difficult people and/or situations. Techniques learned are immediately applicable to your workplace. \nThis course shows participants how to achieve the win-win situation with their most challenging patients. \nWho should attend the workshop:\nAll non-clinical staff \nLearning outcomes:\nBy the end of the workshop participants will: \n– Understand why people may be difficult\n– Be able to recognise and diffuse a situation before it starts\n– Know how to choose when to be assertive\n– Have more confidence when dealing with difficult people\n– Have discussed situations you may face and how to deal with them in the future\n– Have practised behaviours language to be used\n– Know when to deal with the situation yourself\n– Know when to pass the difficult situation on \nWorkshop format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/patients-behaving-badly-how-to-manage-them-effectively/2025-10-09
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251007T100000
DTEND;TZID=Europe/London:20251007T160000
DTSTAMP:20260507T184548
CREATED:20240223T125858Z
LAST-MODIFIED:20260226T082323Z
UID:10001454-1759831200-1759852800@devontraininghub.co.uk
SUMMARY:Becoming a Leader
DESCRIPTION:Aim:\nThis workshop will empower you with a solid understanding and practical application of\nthree fundamental aspects of leadership: Personal\, Team\, and Task Leadership. Through\ninteractive sessions\, you will learn to enhance your self-awareness\, develop positive\nleadership approaches\, and implement effective strategies to inspire and lead your team\nwhile continuously improving task management. Our focus on soliciting feedback\, lifelong\nlearning\, inclusivity\, and problem-solving will guide you towards becoming an exemplary\nleader who can adeptly navigate the complex landscape of healthcare. \nAt the end of this course delegates will be able to:\n– Clearly define the core requirements of Personal\, Team and Task Leadership\n– Increase their self-awareness and develop a positive approach to leadership\n– Utilise clear methods of getting the best out of their team and those around them\n– Implement working practices that will assist them in becoming a great leader \nWho should attend the workshop:\nThis workshop is particularly suited to participants who want to enhance or develop their\nleadership skills. It will suit people that are relatively new to leadership or are in need of a\nfresh perspective for their leadership role. \nLearning Outcomes:\nAt the end of the workshop\, you will have:\n– Increased their understanding the transition into management\n– Increased their understanding of their role and responsibilities as a manager\n– Increased their self-awareness\n– Explored different styles of management and be aware of their own approach\n– Understood the importance of performance management and their role in it\n– Identified the management skills needed to carry out their role effectively and had the opportunity to practice some of these skills\n– Appraised their existing management skills and have a plan for their ongoing development\n– Consider ways that the learning can be applied back at work \nWorkshop Format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover:\n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/becoming-a-leader/2025-10-07
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20251001T093000
DTEND;TZID=Europe/London:20251001T123000
DTSTAMP:20260507T184548
CREATED:20250709T105832Z
LAST-MODIFIED:20250709T105832Z
UID:10001543-1759311000-1759321800@devontraininghub.co.uk
SUMMARY:Supporting People with Sleep - 1st October 2025 - Hosted by LDC
DESCRIPTION:Supporting People with Sleep – 1st October 2025\, 09:30 to 12:30 \nIn Person training at Porteous Groundworks Training Room\, 37 Estover Close\, Plymouth\, PL6 7PL. \nWith Victoria Tucker\, Learning and Development Centre Sleep Coach \nSuitable for: \nAll Healthcare Professionals \nSynopsis: \nGood quality sleep (and getting enough of it!) is vital for our health and wellbeing.  Everyone working in healthcare will have supported patients who are not getting enough sleep\, whether this is due to their mental health\, physical health\, medications\, profession or lifestyle.  At any one time\, 36% of the British population has experienced poor sleep in the last week. \nSleep is a mysterious activity that many of us take for granted\, but for others can be the cause of great distress. Poor sleep is known to contribute to poor health outcomes. \nThis bespoke training session will begin with a discussion about how we sleep and how our bodies and brains react to the different sleep stages.  The presentation also covers sleep anxiety and stress\, sleep hygiene\, ways of introducing stress management and relaxation techniques\, what to do when you have a bad night and why early nights and lie-ins may not be recommended for people with sleep problems. It will also cover instances in which people with poor sleep need to be clinically assessed for a sleep disorder.   The session will also cover how to introduce a Sleep Action Plan with patients when you have limited time in practice to support them\, and concludes with a discussion of some anonymised case studies. \nThis presentation will also be useful for practitioners experiencing poor sleep\, who would like support to understand their sleep problem and find some science-backed solutions. \n  \nObjectives: \nBy the end of the session delegates will: \n  \n\nUnderstand the science of sleep and how this can be used to improve sleep quality and quantity.\nUnderstand the principles of Sleep Hygiene and how these support better sleep.\nBe able to discuss simple sleep tips and techniques with patients for them to try at home.\nBe able to work with patients to build a sleep action plan based on their own feedback\, needs and inclinations.\n\n  \nThis is an in-person training session and refreshments will be provided.  The training room is located on the ground floor and there is free parking at the venue. \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name. \nIf you have any questions please contact us! ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/supporting-people-with-sleep-1st-october-2025-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses,Clinical Skills Courses,Mental Health Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250930T133000
DTEND;TZID=Europe/London:20250930T163000
DTSTAMP:20260507T184548
CREATED:20250119T203831Z
LAST-MODIFIED:20250119T203831Z
UID:10001327-1759239000-1759249800@devontraininghub.co.uk
SUMMARY:Dealing with aggressive patients
DESCRIPTION:This online workshop – run by Kernow Local Medical Committee – provides operational frontline primary care staff with the skills and understanding to safely and confidently deal with any aggressive behaviour they may experience in their roles. More information about the course is available here. \nTo register\, please email: rich@kernowlmc.co.uk
URL:https://devontraininghub.co.uk/event/dealing-with-aggressive-patients-3
CATEGORIES:Administration Courses
ORGANIZER;CN="Kernow Local Medical Committee":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250930T093000
DTEND;TZID=Europe/London:20250930T123000
DTSTAMP:20260507T184548
CREATED:20250119T203555Z
LAST-MODIFIED:20250119T203555Z
UID:10001326-1759224600-1759235400@devontraininghub.co.uk
SUMMARY:Responding to Complaints – NHS Standards
DESCRIPTION:The key objectives of this online course – hosted by Kernow Local Medical Committee – are:  \n\nUnderstand what Practices’ obligations are under the NHS Complaints Policy\nComplaints & the NHS Constitution\nDuty of candour – what that means\nCQC Lines of enquiry and the “my expectations” principle\nResponding to a complaint\nReflective learning\n\nMore information about the course is available here. \nTo register for the course\, please email: rich@kernowlmc.co.uk
URL:https://devontraininghub.co.uk/event/responding-to-complaints-nhs-standards
CATEGORIES:Administration Courses
ORGANIZER;CN="Kernow Local Medical Committee":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250917T100000
DTEND;TZID=Europe/London:20250917T130000
DTSTAMP:20260507T184548
CREATED:20240205T095530Z
LAST-MODIFIED:20260226T082938Z
UID:10001457-1758103200-1758114000@devontraininghub.co.uk
SUMMARY:Pain Free Appraisals
DESCRIPTION:Aim\nThe dreaded appraisal reviews are coming around again! Let’s take the fear and hard work away and make all appraisals a positive and developmental experience. \nThe aims of this workshop are therefore: \n\nTo help delegates plan for and hold a positive performance review\, ensuring performance is raised to new levels\nTo give delegates the knowledge and confidence needed to raise the performance of their underperforming staff\n\nWho should attend the workshop\n\nManagers. team leads and other staff in a supervisory role\n\nLearning outcomes\nBy the end of the workshop\, participants will have a better understanding of: \n\nThe purpose of the appraisal process\nHow to plan a good performance review\nThe skills needed to hold a positive performance review\nFeedback and coaching techniques to improve performance\n\nThey will also have practised the essential skills and techniques covered. \nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nThis workshop can be run in-house. Please email info@generalpracticetraining.co.uk and we will be pleased to chat to you. \nIf working online\, all participants will need access to a laptop or PC. Zoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.
URL:https://devontraininghub.co.uk/event/pain-free-appraisals/2025-09-17
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250916T133000
DTEND;TZID=Europe/London:20250916T163000
DTSTAMP:20260507T184548
CREATED:20250119T202754Z
LAST-MODIFIED:20250119T202754Z
UID:10001324-1758029400-1758040200@devontraininghub.co.uk
SUMMARY:Summarising
DESCRIPTION:The online course – run by Kernow Local Medical Committee – provide delegates with the knowledge and understanding of how to summarise a medical record\, understanding the importance of an accurate historical record. They will be guided through the process of how to organise the medical record\, being confident they are summarising correctly and in line with good practice guidelines. More information about the course is available here. \nTo register for the course\, email: rich@kernowlmc.co.uk
URL:https://devontraininghub.co.uk/event/summarising-2
CATEGORIES:Administration Courses
ORGANIZER;CN="Kernow Local Medical Committee":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250916T093000
DTEND;TZID=Europe/London:20250916T123000
DTSTAMP:20260507T184548
CREATED:20250119T202602Z
LAST-MODIFIED:20250119T202602Z
UID:10001323-1758015000-1758025800@devontraininghub.co.uk
SUMMARY:Handling Complaints
DESCRIPTION:This online workshop – run by Kernow Local Medical Committee – is designed to give delegates an overview to understand what a complaint is\, why people complain\, and some basic communication skills when handling a complaint. \nThere is a brief overview on the complaint process and how to review processes to mitigate the circumstances which may have led to the complaint. \nMore information about the course is available here. \nTo book on the course\, please email: rich@kernowlmc.co.uk
URL:https://devontraininghub.co.uk/event/handling-complaints-2
CATEGORIES:Administration Courses
ORGANIZER;CN="Kernow Local Medical Committee":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250910T100000
DTEND;TZID=Europe/London:20250910T130000
DTSTAMP:20260507T184548
CREATED:20250610T152109Z
LAST-MODIFIED:20250903T144520Z
UID:10001521-1757498400-1757509200@devontraininghub.co.uk
SUMMARY:Understanding Medical Terminology Workshop – 26th November 2025 – Hosted by LDC
DESCRIPTION:Understanding Medical Terminology Workshop – 26th November 2025\, 10:00 to 13:00\nVirtual Workshop led by Clare Hartgen\n\nSuitable for:  \nPrimary Care Administration and Reception Teams \nCourse Aim: \nBy the end of this workshop delegates should have improved their understanding of medical terminology and the systems within the body.  They should be able to use this knowledge at work to enhance their understanding of terms and abbreviations which in turn will increase effectiveness and job satisfaction. \nCourse Objective: \nTo learn more about the more common medical terms with a basic understanding of anatomy linked to systems within the body. \nLearning Outcomes: \nBreak down medical terminology into suffixes\, prefixes and root words to understand the meaning \nDecipher what area of the body the term relates to \nUtilise this knowledge at work with enhanced understanding of terms and abbreviations. \nThis workshop is limited to 20 delegates. \nThere is a Workbook which accompanies this course and there is information within that that will support delegates’ learning.  This will be distributed to delegates prior to the course. \nThe event will be held online and details of how to join the event will be emailed out closer to the event date. \nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course. \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name. \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event. \nIf you have any queries please contact ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/understanding-medical-terminology-workshop-10th-september-2025-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses,Clinical Skills Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250909T100000
DTEND;TZID=Europe/London:20250910T160000
DTSTAMP:20260507T184548
CREATED:20240223T124337Z
LAST-MODIFIED:20260226T082043Z
UID:10001451-1757412000-1757520000@devontraininghub.co.uk
SUMMARY:Managing for the First Time
DESCRIPTION:Aim:\nThis two-day course is aimed at anyone who has recently taken up their first management position. It provides a blend of theory and practice\, explores the transition into a management role\, addresses the shift in relationships for people who have been promoted from within their own teams and creates an opportunity to share experiences\, ideas\, and approaches with others in a similar position. \nWho should attend the workshop: \nAll new line managers and supervisors or experienced line managers who would like a refresher. \nLearning Outcomes:\nAt the end of the workshop\, you will have:\n– Increased their understanding the transition into management\n– Increased their understanding of their role and responsibilities as a manager\n– Increased their self-awareness\n– Explored different styles of management and be aware of their own approach\n– Understood the importance of performance management and their role in it\n– Identified the management skills needed to carry out their role effectively and had the opportunity to practice some of these skills\n– Appraised their existing management skills and have a plan for their ongoing development\n– Consider ways that the learning can be applied back at work \nWorkshop Format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover:\n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/managing-for-the-first-time/2025-09-09
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250806T093000
DTEND;TZID=Europe/London:20250806T130000
DTSTAMP:20260507T184548
CREATED:20240223T125240Z
LAST-MODIFIED:20260226T083554Z
UID:10001292-1754472600-1754485200@devontraininghub.co.uk
SUMMARY:Patients behaving badly – how to manage them effectively
DESCRIPTION:Aim:\nEver replayed that conversation and wished you had handled it better? This workshop will look at practical techniques to help you achieve successful and positive outcomes with those difficult people and/or situations. Techniques learned are immediately applicable to your workplace. \nThis course shows participants how to achieve the win-win situation with their most challenging patients. \nWho should attend the workshop:\nAll non-clinical staff \nLearning outcomes:\nBy the end of the workshop participants will: \n– Understand why people may be difficult\n– Be able to recognise and diffuse a situation before it starts\n– Know how to choose when to be assertive\n– Have more confidence when dealing with difficult people\n– Have discussed situations you may face and how to deal with them in the future\n– Have practised behaviours language to be used\n– Know when to deal with the situation yourself\n– Know when to pass the difficult situation on \nWorkshop format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/patients-behaving-badly-how-to-manage-them-effectively/2025-08-06
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250730T093000
DTEND;TZID=Europe/London:20250730T120000
DTSTAMP:20260507T184548
CREATED:20250523T125903Z
LAST-MODIFIED:20250523T125903Z
UID:10001501-1753867800-1753876800@devontraininghub.co.uk
SUMMARY:Handling Complaints for Reception and Administration Teams - 30th July 2025 - Hosted by LDC
DESCRIPTION:Handling Complaints for Reception and Administration Teams – 30th July 2025\, 09:30 to 12:00\nWith Clare Hartgen\, Non-Clinical Educator\, Learning and Development Centre\nCourse Objective \nBy the end of this course you will be able to: \n• Understand what a complaint is and why people complain \n• Recognise the skills and approaches needed to deal with patient complaints \n• Have a process to follow when dealing with a patient complaint \n• Follow a review process to mitigate the circumstances leading to the complaint. \nThis course will be presented virtually in Zoom and meeting details will be sent to you in the week prior to the course. \nIf there are any queries please contact Learning and Development Centre: ldc.sentinel@nhs.net \nIf you are not able to attend this session please cancel your place in advance via your Learning and Development Centre account so that a place can be made available for another delegate. \nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course.  \n  \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Teams account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event.  \nIf there are any queries please contact us!  ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/handling-complaints-for-reception-and-administration-teams-30th-july-2025-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250715T133000
DTEND;TZID=Europe/London:20250715T163000
DTSTAMP:20260507T184548
CREATED:20250119T202312Z
LAST-MODIFIED:20250119T202312Z
UID:10001322-1752586200-1752597000@devontraininghub.co.uk
SUMMARY:Coding
DESCRIPTION:This online course – run by Kernow Local Medical Committee – is designed to enable delegates to: \n\nLearn about the history of clinical coding and its future\nDevelop an understanding of how to code effectively in clinical records\nUnderstand the importance of a coding policy\nGain a better understanding of how coding affects QOF\n\nMore information about the course is available here. \nTo register for the course\, please email: rich@kernowlmc.co.uk
URL:https://devontraininghub.co.uk/event/coding-2
CATEGORIES:Administration Courses
ORGANIZER;CN="Kernow Local Medical Committee":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250709T093000
DTEND;TZID=Europe/London:20250709T123000
DTSTAMP:20260507T184548
CREATED:20250516T132709Z
LAST-MODIFIED:20250516T132709Z
UID:10001482-1752053400-1752064200@devontraininghub.co.uk
SUMMARY:Managing Challenging Behaviour - 9th July 2025 - Hosted by LDC
DESCRIPTION:Managing Challenging Behaviour – 9th July 2025\, 09:30 to 12:30\nWith Non-Clinical Education Facilitator\, Clare Hartgen. \nSuitable for \nPrimary Care Professionals in Patient Facing Roles \nCourse Aim \nThe aim of this workshop is to provide non-clinical staff with the skills and understanding to have greater confidence in dealing with aggressive behaviour safely. \nTopics Covered \n\nWhy Patients become Aggressive\nHow to assess risk\nHow to respond to conflict\nThe basics of De-escalation\nDealing with violence in the waiting room\nCommunication\n\nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name. \nIt is expected that you will attend the session virtually from a quiet location at which you will not be disturbed\, and you will have access to a microphone and camera on your device.  Every delegate must have their own device to use throughout this session.  This is a requirement for attending this interactive course.  \n  \nAll delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Teams account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session\, or certificates may not be issued after the event.  \n  \nIf you have any questions please contact the team at ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/managing-challenging-behaviour-9th-july-2025-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses,Clinical Skills Courses,Leadership / Management Course
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250708T100000
DTEND;TZID=Europe/London:20250708T160000
DTSTAMP:20260507T184548
CREATED:20240223T125858Z
LAST-MODIFIED:20260226T082323Z
UID:10001256-1751968800-1751990400@devontraininghub.co.uk
SUMMARY:Becoming a Leader
DESCRIPTION:Aim:\nThis workshop will empower you with a solid understanding and practical application of\nthree fundamental aspects of leadership: Personal\, Team\, and Task Leadership. Through\ninteractive sessions\, you will learn to enhance your self-awareness\, develop positive\nleadership approaches\, and implement effective strategies to inspire and lead your team\nwhile continuously improving task management. Our focus on soliciting feedback\, lifelong\nlearning\, inclusivity\, and problem-solving will guide you towards becoming an exemplary\nleader who can adeptly navigate the complex landscape of healthcare. \nAt the end of this course delegates will be able to:\n– Clearly define the core requirements of Personal\, Team and Task Leadership\n– Increase their self-awareness and develop a positive approach to leadership\n– Utilise clear methods of getting the best out of their team and those around them\n– Implement working practices that will assist them in becoming a great leader \nWho should attend the workshop:\nThis workshop is particularly suited to participants who want to enhance or develop their\nleadership skills. It will suit people that are relatively new to leadership or are in need of a\nfresh perspective for their leadership role. \nLearning Outcomes:\nAt the end of the workshop\, you will have:\n– Increased their understanding the transition into management\n– Increased their understanding of their role and responsibilities as a manager\n– Increased their self-awareness\n– Explored different styles of management and be aware of their own approach\n– Understood the importance of performance management and their role in it\n– Identified the management skills needed to carry out their role effectively and had the opportunity to practice some of these skills\n– Appraised their existing management skills and have a plan for their ongoing development\n– Consider ways that the learning can be applied back at work \nWorkshop Format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover:\n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/becoming-a-leader/2025-07-08
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250702T133000
DTEND;TZID=Europe/London:20250702T163000
DTSTAMP:20260507T184548
CREATED:20250119T201204Z
LAST-MODIFIED:20250119T201204Z
UID:10001321-1751463000-1751473800@devontraininghub.co.uk
SUMMARY:Introduction to Primary Care
DESCRIPTION:The key objectives of this online training – run by Kernow Local Medical Committee – are: \n\nLearn about the history and background of the NHS\nUnderstand what organisations are linked to the NHS for the provision of Healthcare\nUnderstand how GP Practices get paid\nDifferent types of GP Contracts\nKnow more about QOF\nPrimary Care Networks\nWho does what in Primary Care\n\nMore information about the course is available here. \nTo register for the course\, please email: rich@kernowlmc.co.uk
URL:https://devontraininghub.co.uk/event/introduction-to-primary-care
CATEGORIES:Administration Courses
ORGANIZER;CN="Kernow Local Medical Committee":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250701T100000
DTEND;TZID=Europe/London:20250701T130000
DTSTAMP:20260507T184548
CREATED:20240205T095530Z
LAST-MODIFIED:20260226T082938Z
UID:10001456-1751364000-1751374800@devontraininghub.co.uk
SUMMARY:Pain Free Appraisals
DESCRIPTION:Aim\nThe dreaded appraisal reviews are coming around again! Let’s take the fear and hard work away and make all appraisals a positive and developmental experience. \nThe aims of this workshop are therefore: \n\nTo help delegates plan for and hold a positive performance review\, ensuring performance is raised to new levels\nTo give delegates the knowledge and confidence needed to raise the performance of their underperforming staff\n\nWho should attend the workshop\n\nManagers. team leads and other staff in a supervisory role\n\nLearning outcomes\nBy the end of the workshop\, participants will have a better understanding of: \n\nThe purpose of the appraisal process\nHow to plan a good performance review\nThe skills needed to hold a positive performance review\nFeedback and coaching techniques to improve performance\n\nThey will also have practised the essential skills and techniques covered. \nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nThis workshop can be run in-house. Please email info@generalpracticetraining.co.uk and we will be pleased to chat to you. \nIf working online\, all participants will need access to a laptop or PC. Zoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.
URL:https://devontraininghub.co.uk/event/pain-free-appraisals/2025-07-01
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250618T093000
DTEND;TZID=Europe/London:20250618T123000
DTSTAMP:20260507T184548
CREATED:20250119T200211Z
LAST-MODIFIED:20250119T200211Z
UID:10001319-1750239000-1750249800@devontraininghub.co.uk
SUMMARY:Introduction to Leadership and Supervision
DESCRIPTION:The key objectives of this online workshop – run by Kernow Local Medical Committee – are: \nKey Objectives: \n\nUnderstand the role of the Supervisor\, where it fits in the organisation and how it differs from being a manager.\nHow to use your skills to avoid mistakes and become an effective Supervisor long term.\nDiscover strategies to manage your own workload and wellbeing whilst supporting others.\n\nMore information about the course is available here. \nTo register for the course\, please email: rich@kernowlmc.co.uk
URL:https://devontraininghub.co.uk/event/introduction-to-leadership-and-supervision
CATEGORIES:Administration Courses
ORGANIZER;CN="Kernow Local Medical Committee":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250610T100000
DTEND;TZID=Europe/London:20250611T160000
DTSTAMP:20260507T184548
CREATED:20240223T124337Z
LAST-MODIFIED:20260226T082043Z
UID:10001255-1749549600-1749657600@devontraininghub.co.uk
SUMMARY:Managing for the First Time
DESCRIPTION:Aim:\nThis two-day course is aimed at anyone who has recently taken up their first management position. It provides a blend of theory and practice\, explores the transition into a management role\, addresses the shift in relationships for people who have been promoted from within their own teams and creates an opportunity to share experiences\, ideas\, and approaches with others in a similar position. \nWho should attend the workshop: \nAll new line managers and supervisors or experienced line managers who would like a refresher. \nLearning Outcomes:\nAt the end of the workshop\, you will have:\n– Increased their understanding the transition into management\n– Increased their understanding of their role and responsibilities as a manager\n– Increased their self-awareness\n– Explored different styles of management and be aware of their own approach\n– Understood the importance of performance management and their role in it\n– Identified the management skills needed to carry out their role effectively and had the opportunity to practice some of these skills\n– Appraised their existing management skills and have a plan for their ongoing development\n– Consider ways that the learning can be applied back at work \nWorkshop Format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover:\n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/managing-for-the-first-time/2025-06-10
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250604T093000
DTEND;TZID=Europe/London:20250604T130000
DTSTAMP:20260507T184548
CREATED:20240223T125240Z
LAST-MODIFIED:20260226T083554Z
UID:10001291-1749029400-1749042000@devontraininghub.co.uk
SUMMARY:Patients behaving badly – how to manage them effectively
DESCRIPTION:Aim:\nEver replayed that conversation and wished you had handled it better? This workshop will look at practical techniques to help you achieve successful and positive outcomes with those difficult people and/or situations. Techniques learned are immediately applicable to your workplace. \nThis course shows participants how to achieve the win-win situation with their most challenging patients. \nWho should attend the workshop:\nAll non-clinical staff \nLearning outcomes:\nBy the end of the workshop participants will: \n– Understand why people may be difficult\n– Be able to recognise and diffuse a situation before it starts\n– Know how to choose when to be assertive\n– Have more confidence when dealing with difficult people\n– Have discussed situations you may face and how to deal with them in the future\n– Have practised behaviours language to be used\n– Know when to deal with the situation yourself\n– Know when to pass the difficult situation on \nWorkshop format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/patients-behaving-badly-how-to-manage-them-effectively/2025-06-04
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250604T093000
DTEND;TZID=Europe/London:20250604T123000
DTSTAMP:20260507T184548
CREATED:20250119T195104Z
LAST-MODIFIED:20250119T195104Z
UID:10001318-1749029400-1749040200@devontraininghub.co.uk
SUMMARY:Medical Terminology
DESCRIPTION:By the end of this online workshop – run by Kernow Local Medical Committee – delegates should have improved their understanding of medical terminology and the systems within the body. They should be able to use this knowledge at work to enhance their understanding of terms and abbreviations which\, in turn\, will increase effectiveness and job satisfaction. \nMore information about the course is available here. \nTo register\, please email: rich@kernowlmc.co.uk
URL:https://devontraininghub.co.uk/event/medical-terminology
CATEGORIES:Administration Courses
ORGANIZER;CN="Kernow Local Medical Committee":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250522T133000
DTEND;TZID=Europe/London:20250522T163000
DTSTAMP:20260507T184548
CREATED:20250119T194557Z
LAST-MODIFIED:20250119T194557Z
UID:10001317-1747920600-1747931400@devontraininghub.co.uk
SUMMARY:Care Navigation
DESCRIPTION:The learning outcomes of this online course – run by Kernow Local Medical Committee – are: \n\nUnderstand the principles of care navigation\, how it works and why it is important.\nUnderstand the importance of directing patients effectively to enable the efficient use of services both internally and externally.\nBe aware of the skills required and the importance of a consistent approach by all involved.\n\nMore information about the course is available here. \nTo register for the course\, please email: rich@kernowlmc.co.uk
URL:https://devontraininghub.co.uk/event/care-navigation
CATEGORIES:Administration Courses
ORGANIZER;CN="Kernow Local Medical Committee":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250514T100000
DTEND;TZID=Europe/London:20250514T160000
DTSTAMP:20260507T184548
CREATED:20240223T125858Z
LAST-MODIFIED:20260226T082323Z
UID:10001453-1747216800-1747238400@devontraininghub.co.uk
SUMMARY:Becoming a Leader
DESCRIPTION:Aim:\nThis workshop will empower you with a solid understanding and practical application of\nthree fundamental aspects of leadership: Personal\, Team\, and Task Leadership. Through\ninteractive sessions\, you will learn to enhance your self-awareness\, develop positive\nleadership approaches\, and implement effective strategies to inspire and lead your team\nwhile continuously improving task management. Our focus on soliciting feedback\, lifelong\nlearning\, inclusivity\, and problem-solving will guide you towards becoming an exemplary\nleader who can adeptly navigate the complex landscape of healthcare. \nAt the end of this course delegates will be able to:\n– Clearly define the core requirements of Personal\, Team and Task Leadership\n– Increase their self-awareness and develop a positive approach to leadership\n– Utilise clear methods of getting the best out of their team and those around them\n– Implement working practices that will assist them in becoming a great leader \nWho should attend the workshop:\nThis workshop is particularly suited to participants who want to enhance or develop their\nleadership skills. It will suit people that are relatively new to leadership or are in need of a\nfresh perspective for their leadership role. \nLearning Outcomes:\nAt the end of the workshop\, you will have:\n– Increased their understanding the transition into management\n– Increased their understanding of their role and responsibilities as a manager\n– Increased their self-awareness\n– Explored different styles of management and be aware of their own approach\n– Understood the importance of performance management and their role in it\n– Identified the management skills needed to carry out their role effectively and had the opportunity to practice some of these skills\n– Appraised their existing management skills and have a plan for their ongoing development\n– Consider ways that the learning can be applied back at work \nWorkshop Format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover:\n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/becoming-a-leader/2025-05-14
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250514T093000
DTEND;TZID=Europe/London:20250514T123000
DTSTAMP:20260507T184548
CREATED:20250119T194020Z
LAST-MODIFIED:20250119T194020Z
UID:10001316-1747215000-1747225800@devontraininghub.co.uk
SUMMARY:Appraisals and Work Performance Management
DESCRIPTION:The key objectives of this online course – run by Kernow Local Medical Committee – are: \n\nThe benefits of appraisals\nThe purpose of appraisals\nDifferent approaches to appraisals\nAppraisal paperwork\nPreparing for an appraisal interview\nRunning the appraisal interview\nCommunication skills for appraisers\nSummary\n\nMore information about the course is available here \nTo register for the course\, please email: rich@kernowlmc.co.uk
URL:https://devontraininghub.co.uk/event/appraisals-and-work-performance-management
CATEGORIES:Administration Courses
ORGANIZER;CN="Kernow Local Medical Committee":MAILTO:rich@kernowlmc.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250508T100000
DTEND;TZID=Europe/London:20250508T130000
DTSTAMP:20260507T184548
CREATED:20240205T095530Z
LAST-MODIFIED:20260226T082938Z
UID:10001247-1746698400-1746709200@devontraininghub.co.uk
SUMMARY:Pain Free Appraisals
DESCRIPTION:Aim\nThe dreaded appraisal reviews are coming around again! Let’s take the fear and hard work away and make all appraisals a positive and developmental experience. \nThe aims of this workshop are therefore: \n\nTo help delegates plan for and hold a positive performance review\, ensuring performance is raised to new levels\nTo give delegates the knowledge and confidence needed to raise the performance of their underperforming staff\n\nWho should attend the workshop\n\nManagers. team leads and other staff in a supervisory role\n\nLearning outcomes\nBy the end of the workshop\, participants will have a better understanding of: \n\nThe purpose of the appraisal process\nHow to plan a good performance review\nThe skills needed to hold a positive performance review\nFeedback and coaching techniques to improve performance\n\nThey will also have practised the essential skills and techniques covered. \nWorkshop format\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover: \n\nManagement theory and research input from the trainer\nLearning from our shared experiences\nSmall group work to discuss and share ideas\n\nThis workshop can be run in-house. Please email info@generalpracticetraining.co.uk and we will be pleased to chat to you. \nIf working online\, all participants will need access to a laptop or PC. Zoom joining instructions will be sent as part of the meeting invitations unless the organisation prefers to use its own video conferencing facility.
URL:https://devontraininghub.co.uk/event/pain-free-appraisals/2025-05-08
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250508T093000
DTEND;TZID=Europe/London:20250508T123000
DTSTAMP:20260507T184548
CREATED:20250131T145348Z
LAST-MODIFIED:20250131T145348Z
UID:10001337-1746696600-1746707400@devontraininghub.co.uk
SUMMARY:Mental Health Crisis Management - 8th May 2025 - Hosted by LDC
DESCRIPTION:Mental Health Crisis Management – 8th May 2025\, 09:30 to 12:30.\nSuitable for all job roles in all settings\nWith Ali Uzzell\, MHFA England Trainer and Tracey O’Keeffe RGN\, Mental Health and Wellbeing Coach. \nThe purpose of this training is to help increase awareness of mental health crises and build confidence\, so that learners will be able to support individuals who are experiencing them. Also\, know where to signpost individuals for appropriate professional help. \nThe overall aims of the training will be to: \nØ  Develop knowledge of mental health crises \nØ  Raise awareness of how a mental health crisis might be experienced \nØ  Develop an understanding of how to recognise a mental health crisis \nØ  Build confidence and the skills to support someone in a mental health crisis \nØ  Create a mental health crisis sign posting tool kit \n  \nØ  Recognise the importance of self-care \nFormat \n·        This is a half day course delivered in person with two facilitators. \n·        Learning takes place through a mix of presentations\, group discussions and workshop activities \n·        We limit numbers to 20 people per course so that the instructor can keep people safe and supported while they learn\n Session Outline \n• Identify what a mental health crisis is and how to recognise it. \n• Identify what the potential risk factors are (our own safety\, the individuals\, and others) and how to manage the risks. \n• Explore a range of techniques to support\, calm and reassure someone who is in crisis. \n• Identify the key communication skills \n• Identify a range of further professional/ non-professional support and next steps to build a resource toolkit. \n• Recognise the importance of self-care and begin to create a personal self-care toolkit. \nIf you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account\, go to the Centre course list and click on the orange box next to the course name. \n  \nIf you have any questions please contact the team at ldc.sentinel@nhs.net
URL:https://devontraininghub.co.uk/event/mental-health-crisis-management-8th-may-2025-hosted-by-ldc
LOCATION:Bradley Community Centre\, Mill Close\, Bradley Barton\, Newton Abbot\, TQ12 1UR
CATEGORIES:Administration Courses,Clinical Skills Courses,Mental Health Courses
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250430T120000
DTEND;TZID=Europe/London:20250430T130000
DTSTAMP:20260507T184548
CREATED:20250206T154642Z
LAST-MODIFIED:20250206T154642Z
UID:10001346-1746014400-1746018000@devontraininghub.co.uk
SUMMARY:Shaping Future Care - Six Months On - 30th April 2025 - Hosted by LDC
DESCRIPTION:Shaping Future Care – Six Months On – 30th April 2025. \n12:00 to 13:00\nVirtual Forum hosted by John Bryant in Zoom.  \nThis virtual event is an opportunity for everyone who attended the Shaping Future Care Conference in October 2024 (and for those who registered but were unable to attend on the day) to get back together to discuss what has happened in the last 6 months and for us to advise what plans we have for the future. We are very keen to hear from you on the day regarding: \n  \n\nwhat your thoughts are 6 months on;\nwhether you have been able to do anything as a result of what you heard at the Conference and how that has gone; and\nhow you would like to see things progress.\n\nIf you have any queries about this event please contact the Learning and Development Centre team: ldc.sentinel@nhs.net or call 07780 901637
URL:https://devontraininghub.co.uk/event/shaping-future-care-six-months-on-30th-april-2025-hosted-by-ldc
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses,Clinical Skills Courses,Conferences
ORGANIZER;CN="Learning and Development Centre":MAILTO:ldc.sentinel@nhs.net
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Europe/London:20250429T100000
DTEND;TZID=Europe/London:20250430T160000
DTSTAMP:20260507T184548
CREATED:20240223T124337Z
LAST-MODIFIED:20260226T082043Z
UID:10001254-1745920800-1746028800@devontraininghub.co.uk
SUMMARY:Managing for the First Time
DESCRIPTION:Aim:\nThis two-day course is aimed at anyone who has recently taken up their first management position. It provides a blend of theory and practice\, explores the transition into a management role\, addresses the shift in relationships for people who have been promoted from within their own teams and creates an opportunity to share experiences\, ideas\, and approaches with others in a similar position. \nWho should attend the workshop: \nAll new line managers and supervisors or experienced line managers who would like a refresher. \nLearning Outcomes:\nAt the end of the workshop\, you will have:\n– Increased their understanding the transition into management\n– Increased their understanding of their role and responsibilities as a manager\n– Increased their self-awareness\n– Explored different styles of management and be aware of their own approach\n– Understood the importance of performance management and their role in it\n– Identified the management skills needed to carry out their role effectively and had the opportunity to practice some of these skills\n– Appraised their existing management skills and have a plan for their ongoing development\n– Consider ways that the learning can be applied back at work \nWorkshop Format:\nThe format will be informal and participative – everyone has an important contribution to make to the discussions. \nA typical workshop will cover:\n– Management theory and research input from the trainer\n– Learning from our shared experiences\n– Small group work to discuss and share ideas
URL:https://devontraininghub.co.uk/event/managing-for-the-first-time/2025-04-29
LOCATION:Live Virtual Course – Zoom
CATEGORIES:Administration Courses
ORGANIZER;CN="General Practice Training Ltd":MAILTO:info@generalpracticetrainingltd.co.uk
END:VEVENT
END:VCALENDAR