Inclusive Intercultural Communication Skills for Healthcare Professionals – 26th September 2024.

10:00 to 12:00

Live virtual session with Kathryn Alevizos and Zanne Gaynor from Acrobat Global

Who is this workshop for?

This two-hour, online workshop is aimed at healthcare professionals who are keen to enhance their performance and encourage collaboration and inclusive communication in an internationally diverse workplace.

This highly practical and thought-provoking workshop provides the opportunity to explore these challenges and offers tips and strategies that can be used straightaway.

Objectives:

• Identify language that can be difficult for people who speak English as an additional language.
• Demonstrate a more inclusive use of language particularly with regard to speed, politeness etc
• Facilitate clearer online communication/phone calls
• Evaluate differences within internationally diverse groups that might affect cohesion and collaboration (eg timekeeping and schedules)
• Assess how language affects identity and staff well-being

This course is being run as an online training course. Details of how to join the meeting will be emailed to you closer to the event.

This is an interactive teaching session and it is expected that delegates will be in a quiet environment in which they can use a camera and a microphone to communicate with the rest of the group.  Inability to communicate with others during the sessions may lead to the course not being successfully completed.

If you no longer require your place on this course place cancel it so that there is availability for other delegates.  To cancel a booking please log into your Learning and Development Centre account, go to the Centre course list and click on the orange box next to the course name.

All delegates must have their own booking made through the Learning and Development Centre website to join the meeting.  The name on your Zoom account should be recognisable as the name on your booking.  If we cannot identify delegates they may not be admitted to the session, or certificates may not be issued after the event.

If you have any questions please contact our team: ldc.sentinel@nhs.net