Do you find yourself hesitating to address challenging issues with your team? Want to learn how to confidently and effectively handle difficult conversations as a line manager?

Difficult conversations with employees are part and parcel of your role as a line manager. However, it’s not always easy to know what to say and how to say it. As a result we often avoid having these conversations – which is never the best outcome.

This short workshop will help you as a line manager to:

• Follow good practice when conducting difficult conversations
• Have the confidence to tackle difficult issues
• Make sure the conversation is a success, through preparation, effectively managing the conversation and following up

Do you find yourself hesitating to address challenging issues with your team? Want to learn how to confidently and effectively handle difficult conversations as a line manager?

Difficult conversations with employees are part and parcel of your role as a line manager. However, it’s not always easy to know what to say and how to say it. As a result we often avoid having these conversations – which is never the best outcome.

This short workshop will help you as a line manager to:

• Follow good practice when conducting difficult conversations
• Have the confidence to tackle difficult issues
• Make sure the conversation is a success, through preparation, effectively managing the conversation and following up