Dealing with Aggressive Patients – 2nd November 2023 – Hosted by LDC

02nd November 2023
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Dealing with Aggressive Patients – 2nd November 2023 – Hosted by LDC

November 2, 2023 @ 9:30 am - 11:30 am

£35

Dealing with Aggressive Patients – 2nd November 2023; 09.30 to 11.30.

With Education Facilitator, Sarah Stapleton.

Suitable for

Primary Care Professionals in Patient Facing Roles

Course Aim

The aim of this virtual workshop is to provide non-clinical staff with the skills and understanding to have greater confidence in dealing with aggressive behaviour safely.

Topics Covered

  • Why Patients become Aggressive
  • How to assess risk
  • How to respond to conflict
  • The basics of De-escalation
  • Dealing with violence in the waiting room
  • Communication

To book a place on this course please visit our dedicated webpage: https://www.learninganddevelopmentcentre.co.uk/courses-events/administration-courses/dealing-with-aggressive-patients-2nd-november-2023/

Organiser

Learning and Development Centre
Phone
07780 901637
Email
ldc.sentinel@nhs.net
View Organiser Website

Other

Event Type
Online
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